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Chapter 11 – RISK Management
GSN Notes- 11 Risk Management Page 1 of 6
Project risk - Is an uncertain event or condition that, if it occurs, has a positive or a negative
effect on a project objective.
A risk has a cause and, if it occurs, a consequence. Risk identification is an iterative process. (Just
like core process)
Risk Types – 1. Business (Gain or Loss) 2. Pure Risk (Only Risk of Loss)
Planning meetings - Attendees - project manager, the project team leaders, anyone in the
organization with responsibility to manage the risk planning and execution activities, key
stakeholders,
Qualitative Risk Analysis – Prioritizing risks for subsequent further analysis or action by assessing
and combining their probability of occurrence and impact.
Quantitative Risk Analysis – Numerically analyzing the effect on overall project objectives of
identified risks.
Attitude about Risk – Should be made explicit, Communication about risk should be honest and
open. Risk response reflects organizations perceived balance between risk taking and risk
avoidance. Some one who does not want to take risks is said to be Risk Averse.
Tolerance and Threshold – Tolerance are areas of risk that are acceptable or unacceptable. A
threshold is the amount of risk that is acceptable.
Risk Management Plan – Describes how Risk Management will be structured and performed, it
includes
1. Methodology (Approach, tools and data sources)
2. Budgeting (Resource and Cost Estimate)
3. Timing (When and how often)
4. Risk Categories (RBS, Good practice is to review risk categories during RMP prior to Risk
Identification Process)
5. Definition of Risk Probability and Impact (Used for Qualitative Risk Analysis, Quality &
credibility important)
6. Probability and Impact Matrix (Look up table, with impact categorized as Low, Moderate
or High)
7. Revised Stakeholders tolerances
8. Reporting Formats (Describes Risk Register Contents and format)
9. Tracking (Auditing and Documentation for LL)
Information Gathering Techniques (I/P for Risk Identification) – 1.Brainstorming 2.Delphi Technique
3.Interviewing 4.Root cause analysis 4.SWOT analysis
Check List Analysis (I/P for Risk Identification) – Can be based on Historical information of
previous similar projects, the lowest level of RBS can also be used as Risk Checklist.
Quantitative Risk Analysis
1. Data Gathering and Representation Technique
1. Interviewing 2.Probability Distributions (Beta Distribution and Triangular Distribution)
2. Quantitative Risk Analysis and Modeling Techniques
• Sensitivity Analysis – Determine which risks have most potential impact, Tornado
Diagram.
Chapter 11 – RISK Management
GSN Notes- 11 Risk Management Page 2 of 6
• Expected Monetary Value – Opportunity expressed as Positive, Risk expressed as
negative. Modeling and Simulation is recommended for Cost & Schedule Risk
analysis because they are more powerful and less subject to misuse than EMV
analysis.
• Decision tree analysis – Shows available choices and their possibilities
• Modeling and Simulation – Done using Monte Carlo Technique. Cost Risk Analysis
use CBS or WBS. Schedule Risk analysis use PDM.
Strategy for Positive Risk or Opportunities - SEE – Share, Exploit, Enhance
Strategy for Negative Risk or Threats – ATM – Avoid, Transfer, Mitigate
Strategy for Both - Acceptance
Residual Risks – Risks that are expected to remain after planned responses have been taken, as
well as those have been deliberately accepted.
Secondary Risks – Risks that arise as a direct outcome of implementing a risk response.
Recommended Corrective Actions – For Risk monitor and Control include Contingency plans
and workaround plans. Work around plans are not initially planned but are required to deal with
emerging risks that were previously unidentified or accepted.
Risk database - A repository that provides for collection, maintenance, and analysis of data
gathered and used in the risk management processes. Use of this database will assist risk
management throughout the organization and, over time, form the basis of a risk lessons learned
program.
Risk Register – (O/P of Risk Identification)
1. List of Identified Risks (including root causes and assumptions)
2. List of Potential Responses
3. Root causes of Risks
4. Updated Risk Categories (RBS which is developed in RMP is enhanced or amended)
Updates after Qualitative Risk Analysis
5. Relative Ranking or Priority list of Project Risks
6. Risks grouped by categories
7. List of Risk requiring Response in the near term
8. Watch list of low priority risks
9. Trends in Relative Risk analysis results
Updates after Quantitative Risk Analysis
10. Probabilistic Analysis of the project
11. Probability of Achieving Cost and Time Objective
12. Prioritized List of Quantified Risks
13. Trends in Quantitative Risk Analysis Results
Chapter 11 – RISK Management
GSN Notes- 11 Risk Management Page 3 of 6
Updates after Risk Response Planning
14. Identified Risks, their descriptions, areas of the project and how they affect project
objectives
15. Risk owners and their responsibilities
16. Agreed upon response strategies
17. Symptoms and warning signs of risks occurrence
18. Budget and Schedule activities required to implement the chosen responses
19. Contingency reserves of Time and Cost. Contingency Triggers.
20. Fallback plan
21. Residual and Secondary Risks
Project Risk Management – processes concerned with identifying, analyzing, and responding to
uncertainty. The most likely cause of poor risk management is lack of prioritized list of risks.
Types of Risk
Business Normal risks that offer gain and loss
Pure / Insurable Only loss: property damage, indirect consequential loss, legal liability,
personnel. For risk we can outsource, we have contract. For pure risks,
we obtain insurance.
Risk Factors
Risk event ; Risk probability; Amount at Stake
Statistical
Independence
Data Precision Ranking
Secondary Risk
Occurrence of one event is not related to occurrence of the other
Purpose is to test the value of data (input to Qualitative Analysis)
(part of Risk Response Planning)
Path Convergence Tendency of parallel paths of equal duration to delay the completion
of the milestone where they meet
Contingency Plan
Uncertainty
Planned action steps to be taken if an identified risk occurs. (e.g.
developing alternative activity sequences)
An uncommon state of nature, characterized by the absence of any
information related to a desired outcome.
Workaround Unplanned response to negative risk events (requires to be impacted
by the risk first)
Expected Monetary
Value
= Probability * Monetary Impact (used in Decision Tree Analysis)
Chapter 11 – RISK Management
GSN Notes- 11 Risk Management Page 4 of 6
Risk Event A discrete occurrence that may affect the project for better or
worse. After a risk event, the project manager’s role is to
reassess the risk ranking. The risk owner is responsible to take
action when an identified risk occurs.
Risk Trigger A symptom of risk; indirect manifestation of actual risk event;
output of risk identification; example is poor morale
Risk Portfolio Risk data assembled for the management of the project
Utility Theory Technique that characterizes an individual’s willingness to take
risk
Sensitivity Analysis
Risk Auditor
Risk Tolerance
Places a value on the impact to the project plan by adjusting
a single project variable; simplest form of analysis
Role is to investigate the effectiveness of the risk owner (which
can cause potential conflict with risk owner)
Risk Taker, Risk Adverse, Risk Neutral; if you know the tolerance
of the stakeholders, you can determine how they might react
to different situation and risk events. You use this information to
help assign levels of risk on each work package.
Responses to Risk
Avoidance
(elimination/abatement)
Eliminating cause eliminates risk. Can be done by changing the
Project Plan or protecting project objectives from its impact.
Mitigation (reduction) Reduce the Expected Monetary Value. Float can be use to
mitigate potential risks
Transfer Deflect or share (eg. Insurance, warranties)
Acceptance Accept or retain consequences. 2 types: Active Acceptance
(develop a contingency plan) or Passive Acceptance (no action).
Numbers to Know
Cost Estimates:
Order of Magnitude
(Ballpark estimate)
-25% +75%
Budget estimate -10% +25%
Definitive estimate -5% +10%
1 sigma 68.3%
2 sigma 95.5%
3 sigma 99.7%
6 sigma 99.99%
Chapter 11 – RISK Management
GSN Notes- 11 Risk Management Page 5 of 6
The range of an estimate with the smallest range is the least risky.
Documentation
Risk Management Plan – would most likely be developed during scope planning phase of the
scope management process.
Decision Tree Analysis - 1. Takes into account future events in trying to make decision today
2. It calculates EMV in more complex situations 3. Involves mutual exclusivity
Fall back Plan – Specific actions that will be taken if the contingency plan is not effective.
Risk Questions
Generally speaking, in what project
phase are risk and opportunity greater
than the amount at stake by the widest
margin?
Initiation
Describe the difference between an
internal risk and an external risk.
An internal risk is under the control or influence of the
project team; external is beyond control or influence.
What is purpose of a risk management
plan? What should it include?
To document the procedures that should be used to
manage risk throughout the project. It should include
the risk identification and risk quantification; how
contingency plans will be implemented; how reserves
will be allocated.
What is a reserve? A provision in the project plan to mitigate cost and/or
schedule risk. Management reserves are for “unknown
unknowns” and contingency reserves are for “known
unknowns”.
What are the two most common types
of management reserves? How are
they used?
Cost and Schedule, used to reduce the chance of
overruns in either area
When is the highest risk impact
generally occur?
During Implementation and Close-out - the Amount at
Stake is high though risk has decreased. Risk is highest
during Initiation and Planning.
Who is ultimately responsible for
identifying and managing risk?
Project manager
You are finding it difficult to evaluate
the exact cost consequences of risks.
Evaluate them on a qualitative basis.
Chapter 11 – RISK Management
GSN Notes- 11 Risk Management Page 6 of 6
Risk Questions
You should:
In what circumstance would you have
to update the Risk Response Plan?
If a risk occurs and has a greater impact on the
project than what was anticipated. (part of Risk
Monitoring and Control)
What should be done after
competing/updating the Risk Response
Plan?
Add tasks to the WBS
How do you address unknown risks? By applying a general contingency based on past
experience
What is a known-unknown risk? Risk that can be identified as possibly happening (e.g.
Flood if a business is located in a flood zone)

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11 risk management

  • 1. Chapter 11 – RISK Management GSN Notes- 11 Risk Management Page 1 of 6 Project risk - Is an uncertain event or condition that, if it occurs, has a positive or a negative effect on a project objective. A risk has a cause and, if it occurs, a consequence. Risk identification is an iterative process. (Just like core process) Risk Types – 1. Business (Gain or Loss) 2. Pure Risk (Only Risk of Loss) Planning meetings - Attendees - project manager, the project team leaders, anyone in the organization with responsibility to manage the risk planning and execution activities, key stakeholders, Qualitative Risk Analysis – Prioritizing risks for subsequent further analysis or action by assessing and combining their probability of occurrence and impact. Quantitative Risk Analysis – Numerically analyzing the effect on overall project objectives of identified risks. Attitude about Risk – Should be made explicit, Communication about risk should be honest and open. Risk response reflects organizations perceived balance between risk taking and risk avoidance. Some one who does not want to take risks is said to be Risk Averse. Tolerance and Threshold – Tolerance are areas of risk that are acceptable or unacceptable. A threshold is the amount of risk that is acceptable. Risk Management Plan – Describes how Risk Management will be structured and performed, it includes 1. Methodology (Approach, tools and data sources) 2. Budgeting (Resource and Cost Estimate) 3. Timing (When and how often) 4. Risk Categories (RBS, Good practice is to review risk categories during RMP prior to Risk Identification Process) 5. Definition of Risk Probability and Impact (Used for Qualitative Risk Analysis, Quality & credibility important) 6. Probability and Impact Matrix (Look up table, with impact categorized as Low, Moderate or High) 7. Revised Stakeholders tolerances 8. Reporting Formats (Describes Risk Register Contents and format) 9. Tracking (Auditing and Documentation for LL) Information Gathering Techniques (I/P for Risk Identification) – 1.Brainstorming 2.Delphi Technique 3.Interviewing 4.Root cause analysis 4.SWOT analysis Check List Analysis (I/P for Risk Identification) – Can be based on Historical information of previous similar projects, the lowest level of RBS can also be used as Risk Checklist. Quantitative Risk Analysis 1. Data Gathering and Representation Technique 1. Interviewing 2.Probability Distributions (Beta Distribution and Triangular Distribution) 2. Quantitative Risk Analysis and Modeling Techniques • Sensitivity Analysis – Determine which risks have most potential impact, Tornado Diagram.
  • 2. Chapter 11 – RISK Management GSN Notes- 11 Risk Management Page 2 of 6 • Expected Monetary Value – Opportunity expressed as Positive, Risk expressed as negative. Modeling and Simulation is recommended for Cost & Schedule Risk analysis because they are more powerful and less subject to misuse than EMV analysis. • Decision tree analysis – Shows available choices and their possibilities • Modeling and Simulation – Done using Monte Carlo Technique. Cost Risk Analysis use CBS or WBS. Schedule Risk analysis use PDM. Strategy for Positive Risk or Opportunities - SEE – Share, Exploit, Enhance Strategy for Negative Risk or Threats – ATM – Avoid, Transfer, Mitigate Strategy for Both - Acceptance Residual Risks – Risks that are expected to remain after planned responses have been taken, as well as those have been deliberately accepted. Secondary Risks – Risks that arise as a direct outcome of implementing a risk response. Recommended Corrective Actions – For Risk monitor and Control include Contingency plans and workaround plans. Work around plans are not initially planned but are required to deal with emerging risks that were previously unidentified or accepted. Risk database - A repository that provides for collection, maintenance, and analysis of data gathered and used in the risk management processes. Use of this database will assist risk management throughout the organization and, over time, form the basis of a risk lessons learned program. Risk Register – (O/P of Risk Identification) 1. List of Identified Risks (including root causes and assumptions) 2. List of Potential Responses 3. Root causes of Risks 4. Updated Risk Categories (RBS which is developed in RMP is enhanced or amended) Updates after Qualitative Risk Analysis 5. Relative Ranking or Priority list of Project Risks 6. Risks grouped by categories 7. List of Risk requiring Response in the near term 8. Watch list of low priority risks 9. Trends in Relative Risk analysis results Updates after Quantitative Risk Analysis 10. Probabilistic Analysis of the project 11. Probability of Achieving Cost and Time Objective 12. Prioritized List of Quantified Risks 13. Trends in Quantitative Risk Analysis Results
  • 3. Chapter 11 – RISK Management GSN Notes- 11 Risk Management Page 3 of 6 Updates after Risk Response Planning 14. Identified Risks, their descriptions, areas of the project and how they affect project objectives 15. Risk owners and their responsibilities 16. Agreed upon response strategies 17. Symptoms and warning signs of risks occurrence 18. Budget and Schedule activities required to implement the chosen responses 19. Contingency reserves of Time and Cost. Contingency Triggers. 20. Fallback plan 21. Residual and Secondary Risks Project Risk Management – processes concerned with identifying, analyzing, and responding to uncertainty. The most likely cause of poor risk management is lack of prioritized list of risks. Types of Risk Business Normal risks that offer gain and loss Pure / Insurable Only loss: property damage, indirect consequential loss, legal liability, personnel. For risk we can outsource, we have contract. For pure risks, we obtain insurance. Risk Factors Risk event ; Risk probability; Amount at Stake Statistical Independence Data Precision Ranking Secondary Risk Occurrence of one event is not related to occurrence of the other Purpose is to test the value of data (input to Qualitative Analysis) (part of Risk Response Planning) Path Convergence Tendency of parallel paths of equal duration to delay the completion of the milestone where they meet Contingency Plan Uncertainty Planned action steps to be taken if an identified risk occurs. (e.g. developing alternative activity sequences) An uncommon state of nature, characterized by the absence of any information related to a desired outcome. Workaround Unplanned response to negative risk events (requires to be impacted by the risk first) Expected Monetary Value = Probability * Monetary Impact (used in Decision Tree Analysis)
  • 4. Chapter 11 – RISK Management GSN Notes- 11 Risk Management Page 4 of 6 Risk Event A discrete occurrence that may affect the project for better or worse. After a risk event, the project manager’s role is to reassess the risk ranking. The risk owner is responsible to take action when an identified risk occurs. Risk Trigger A symptom of risk; indirect manifestation of actual risk event; output of risk identification; example is poor morale Risk Portfolio Risk data assembled for the management of the project Utility Theory Technique that characterizes an individual’s willingness to take risk Sensitivity Analysis Risk Auditor Risk Tolerance Places a value on the impact to the project plan by adjusting a single project variable; simplest form of analysis Role is to investigate the effectiveness of the risk owner (which can cause potential conflict with risk owner) Risk Taker, Risk Adverse, Risk Neutral; if you know the tolerance of the stakeholders, you can determine how they might react to different situation and risk events. You use this information to help assign levels of risk on each work package. Responses to Risk Avoidance (elimination/abatement) Eliminating cause eliminates risk. Can be done by changing the Project Plan or protecting project objectives from its impact. Mitigation (reduction) Reduce the Expected Monetary Value. Float can be use to mitigate potential risks Transfer Deflect or share (eg. Insurance, warranties) Acceptance Accept or retain consequences. 2 types: Active Acceptance (develop a contingency plan) or Passive Acceptance (no action). Numbers to Know Cost Estimates: Order of Magnitude (Ballpark estimate) -25% +75% Budget estimate -10% +25% Definitive estimate -5% +10% 1 sigma 68.3% 2 sigma 95.5% 3 sigma 99.7% 6 sigma 99.99%
  • 5. Chapter 11 – RISK Management GSN Notes- 11 Risk Management Page 5 of 6 The range of an estimate with the smallest range is the least risky. Documentation Risk Management Plan – would most likely be developed during scope planning phase of the scope management process. Decision Tree Analysis - 1. Takes into account future events in trying to make decision today 2. It calculates EMV in more complex situations 3. Involves mutual exclusivity Fall back Plan – Specific actions that will be taken if the contingency plan is not effective. Risk Questions Generally speaking, in what project phase are risk and opportunity greater than the amount at stake by the widest margin? Initiation Describe the difference between an internal risk and an external risk. An internal risk is under the control or influence of the project team; external is beyond control or influence. What is purpose of a risk management plan? What should it include? To document the procedures that should be used to manage risk throughout the project. It should include the risk identification and risk quantification; how contingency plans will be implemented; how reserves will be allocated. What is a reserve? A provision in the project plan to mitigate cost and/or schedule risk. Management reserves are for “unknown unknowns” and contingency reserves are for “known unknowns”. What are the two most common types of management reserves? How are they used? Cost and Schedule, used to reduce the chance of overruns in either area When is the highest risk impact generally occur? During Implementation and Close-out - the Amount at Stake is high though risk has decreased. Risk is highest during Initiation and Planning. Who is ultimately responsible for identifying and managing risk? Project manager You are finding it difficult to evaluate the exact cost consequences of risks. Evaluate them on a qualitative basis.
  • 6. Chapter 11 – RISK Management GSN Notes- 11 Risk Management Page 6 of 6 Risk Questions You should: In what circumstance would you have to update the Risk Response Plan? If a risk occurs and has a greater impact on the project than what was anticipated. (part of Risk Monitoring and Control) What should be done after competing/updating the Risk Response Plan? Add tasks to the WBS How do you address unknown risks? By applying a general contingency based on past experience What is a known-unknown risk? Risk that can be identified as possibly happening (e.g. Flood if a business is located in a flood zone)