This document summarizes an article from the International Journal of Management that discusses redesigning the strategic planning process of a higher education institution through process management. It provides context on the increasing competitiveness of educational institutions and importance of strategic planning and process management. The research studied the strategic planning process of UNISC University in Brazil. It mapped the university's current 9-step process and 6 planning documents. The research proposed a redesigned process with annual rather than 5-year planning, better alignment of strategies and actions, strategic indicators for monitoring, and improved control and measurement of outcomes. The redesign through process management aims to improve the university's ability to address challenges and evolve from a fragmented to systemic organizational view.
La combinación de gestión del conocimiento y gestión del cambio en procesos y servicios de Consultoría.
En este trabajo se analiza la relación entre los procesos de cambio y la gestión del conocimiento, entre los partidarios de gestión del cambio y facilitadores de la Gestión del Conocimiento.
Influence of Knowledge Management Processes on Organizational Performance in ...inventionjournals
This research attempts to establish a link between knowledge management processes and organizational performance in knowledge intensive service sectors. The key dimensions of knowledge management processes have been identified which could influence the organizational performance. Metric has been developed for the empirical investigation of the relationships between these research constructs. Structural Equation Modelling (SEM) using partial least square techniques has been used to test these hypotheses with a sample size of 491 knowledge workers (330 - Higher educational institutions and 161 from the IT companies) to investigate the empirical relationships between the factors. All the four hypotheses were supported. The testing of the hypotheses justified the identification of the key dimensions of KM as the critical success factors in terms of the organizational performance. Implications of the study would enable the strategic planning managers to make their knowledge management processes more effective so as to enhance the organizational performance
The main objective of the current study is to investigate the effects of organizational culture on organizational health. Modern organizations are in a very intense competitive conditions and in order to survive, they need parameters which guarantee their survival. Therefore, the current study will investigate the significance of culture in this regard. Municipalities as one of the organizations providing urban services are in a position where it is possible to lose their impact due to the activities of other organizations. Accordingly, the statistical population selected for this study includes all the employees in Tehran Municipality. In order to gather the required data, after determining the sample size as 384 participants using Krejcie and Morgan table, standard questionnaire of Denison for culture (2000) and organizational health (2008) were used. The current study is a quantitative one carried out as a descriptive survey. The validity and reliability of the study are confirmed using appropriate methods. Finally, in order to test the hypotheses of the study, various descriptive and inferential statistical tests were used. It was found out that the organizational survival of Municipality was affected by various cultural parameters, among which compatibility had the highest impact.
KNOWLEDGE MANAGEMENT AND ORGANIZATIONAL PERFORMANCE IN ENGINEERING ORGANIZATIONIAEME Publication
The purpose of this study is to identify and understand the various knowledge management practices (KMP) and its influence on Organisational Performance (OP) in the engineering organization. The study has been undertaken with an aim to examine the role of knowledge management practices in enhancing the performance of an organization. A sample of 125 engineers were drawn using structured questionnaire. The responses were analysed using a statistical technique viz., Partial Least Square -Path Modelling (PLS-PM). The results of the analysis revealed that Knowledge Management Practices such as Knowledge Diagnosing, Knowledge Acquisition, Knowledge Generation, Knowledge Sharing, Knowledge Storing, Knowledge Application, have significant effect on financial, non-financial and operational performance of the organization.
La combinación de gestión del conocimiento y gestión del cambio en procesos y servicios de Consultoría.
En este trabajo se analiza la relación entre los procesos de cambio y la gestión del conocimiento, entre los partidarios de gestión del cambio y facilitadores de la Gestión del Conocimiento.
Influence of Knowledge Management Processes on Organizational Performance in ...inventionjournals
This research attempts to establish a link between knowledge management processes and organizational performance in knowledge intensive service sectors. The key dimensions of knowledge management processes have been identified which could influence the organizational performance. Metric has been developed for the empirical investigation of the relationships between these research constructs. Structural Equation Modelling (SEM) using partial least square techniques has been used to test these hypotheses with a sample size of 491 knowledge workers (330 - Higher educational institutions and 161 from the IT companies) to investigate the empirical relationships between the factors. All the four hypotheses were supported. The testing of the hypotheses justified the identification of the key dimensions of KM as the critical success factors in terms of the organizational performance. Implications of the study would enable the strategic planning managers to make their knowledge management processes more effective so as to enhance the organizational performance
The main objective of the current study is to investigate the effects of organizational culture on organizational health. Modern organizations are in a very intense competitive conditions and in order to survive, they need parameters which guarantee their survival. Therefore, the current study will investigate the significance of culture in this regard. Municipalities as one of the organizations providing urban services are in a position where it is possible to lose their impact due to the activities of other organizations. Accordingly, the statistical population selected for this study includes all the employees in Tehran Municipality. In order to gather the required data, after determining the sample size as 384 participants using Krejcie and Morgan table, standard questionnaire of Denison for culture (2000) and organizational health (2008) were used. The current study is a quantitative one carried out as a descriptive survey. The validity and reliability of the study are confirmed using appropriate methods. Finally, in order to test the hypotheses of the study, various descriptive and inferential statistical tests were used. It was found out that the organizational survival of Municipality was affected by various cultural parameters, among which compatibility had the highest impact.
KNOWLEDGE MANAGEMENT AND ORGANIZATIONAL PERFORMANCE IN ENGINEERING ORGANIZATIONIAEME Publication
The purpose of this study is to identify and understand the various knowledge management practices (KMP) and its influence on Organisational Performance (OP) in the engineering organization. The study has been undertaken with an aim to examine the role of knowledge management practices in enhancing the performance of an organization. A sample of 125 engineers were drawn using structured questionnaire. The responses were analysed using a statistical technique viz., Partial Least Square -Path Modelling (PLS-PM). The results of the analysis revealed that Knowledge Management Practices such as Knowledge Diagnosing, Knowledge Acquisition, Knowledge Generation, Knowledge Sharing, Knowledge Storing, Knowledge Application, have significant effect on financial, non-financial and operational performance of the organization.
A Comparative Analysis of Organizational Structure and Effectiveness between ...inventionjournals
The nature of services in institutions of higher learning requires that all stakeholders play
positive roles in the sustainability of the institution’s survival and effectiveness in giving quality teaching,
research and learning. Structure and processes are core requirements for understanding organizational
effectiveness. The actual scenario in the field, however, raises concerns as to whether cases of pending work,
inefficiency, conflicts among others can be arrested by having proper structures and processes. The purpose of
the study was to assess the effect of organizational structure on organizational effectiveness, in public and
private universities in Kenya, using the case of Moi University and University of East Africa (UEA)-Baraton.
Based on the study, this paper undertakes a comparative analyisis of organizational structure and
organizational effectiveness between UEA-Baraton and Moi University and the extent to which the nature of
formalization and level of horizontal integration are antecedents to level of communication and locus of
decision-making. The study utilized a cross-sectional survey design that was descripto-explanatory in nature to
identify attributes of the study population using a small sample of individuals. Independent samples t-test was
used to test whether there was any significant difference in organizational structure and organizational
effectiveness between public and private universities. Further, the study used hierarchical regression analysis to
test the hypotheses. Based on the sample of 365 participants (300 from Moi University and 65 from UEABaraton),
the independent samples t-test confirmed that there were significant differences in organizational
structure and organizational effectiveness between public and private universities. The regression results
indicated that the locus of decision-making had positive and significant effects on productivity, stability,
resource acquisition and human resource satisfaction and development. The results highlight the need to
improve organizational structure which has positive impacts on organizational effectiveness under the
moderation of organizational processes. This move is necessitated by the accelerated pace of business
complexity today.
The Impact of Knowledge Management on the Function of Employee Performance Ap...IJMIT JOURNAL
The study aimed at identifying the impact of knowledge management on the function of employee performance appraisals (it is one of the most important functions of human resources management) in Jordanian industrial public shareholding companies, relying on the descriptive analytical approach. A questionnaire has been developed and distributed on individuals of the study sample consisting of managers of departments and sections of human resources in each company. The number of questionnaire retrieved and valid for statistical analysis (294) representing (86.5%) of the distributed questionnaires. In order to analyze the study sample, reliance was placed on descriptive statistics, represented in the
arithmetic means and standard deviations, in addition to the multiple linear regression analysis in hypothesis testing. The study reached a number of findings, most importantly, the presence of statistically significant impact at the level of (α=0.05) for the knowledge management including its dimensions (knowledge generation, knowledge storage, knowledge sharing, knowledge application) on the function of
employee performance appraisals in Jordanian industrial public shareholding companies. The study has recommended that the Jordanian industrial public shareholding companies should follow an efficient evaluation system capable of identifying the employees’ weaknesses.
Management research considers knowledge as one of the first sources of competitiveness of the company.
This observation is at the origin of development in recent years, the Knowledge-Based View (Grant, 1996),
resulting from the resource-based perspective approach.
This research examines the importance of internal sources of knowledge and its relationship with
organizational innovation and organizational performance. We did this research on a sample of 200
Tunisian companies operating in different sectors. Our study was built mainly on the basis of quantitative
method. The data collection method is the questionnaire as part of a hypothetical-deductive approach and
the mode of administration is self-administered survey and e-mail survey. The empirical verification of the
assumptions of this research has led us to confirm the relationship between internal and external sources of
knowledge with organizational innovation and organizational performance and to infirm the relationship
between organizational innovation and organizational performance.
International Journal of Engineering Research and Development (IJERD)IJERD Editor
call for paper 2012, hard copy of journal, research paper publishing, where to publish research paper,
journal publishing, how to publish research paper, Call For research paper, international journal, publishing a paper, IJERD, journal of science and technology, how to get a research paper published, publishing a paper, publishing of journal, publishing of research paper, reserach and review articles, IJERD Journal, How to publish your research paper, publish research paper, open access engineering journal, Engineering journal, Mathemetics journal, Physics journal, Chemistry journal, Computer Engineering, Computer Science journal, how to submit your paper, peer reviw journal, indexed journal, reserach and review articles, engineering journal, www.ijerd.com, research journals,
yahoo journals, bing journals, International Journal of Engineering Research and Development, google journals, hard copy of journal
Strategic Management Practices in the Government of Kenya Ministries and Thei...paperpublications3
Abstract: The aim behind this study was to determine role of strategic management practices on change implementation guided by three objectives; the influence of leadership styles, communication styles and employee skills on change implementation in the government of Kenya Ministries. The study used descriptive research design where 95 respondents were the representative of the entire population from 18 ministries. Questionnaires were used as the instrument of data collection. The data collected was analysed using SPSS and regression analysis method used to establish the hypothetical relationship between variables. The study established that leadership styles, communication styles and employee training were not common strategic management practices to influence change implementation in the ministries. The study concluded that the ministries should recruit managers who can analyse the business environment, formulate, implement and evaluate strategies. Ministries should adopt structures that are flexible to changes and encourage employee training to enhance efficiency and effectiveness. Therefore, the study recommended that ministries should introduce changes by developing a plan that will outline how change will be implemented gradually with minimal systemic and individual resistance.
Effect of Knowledge Management on Employee Retention in IT industry: Regressi...AkashSharma618775
Knowledge management (KM) is a tool that includes humans, processes and technology for managing
information and knowledge resources in an organization in order to keep in pace with the industrial
advancements. Knowledge management plays a key role in helping employees in performing their day to day
duties effectively. In addition to this it also has impact on certain lon term associations of employees with their
organization in terms of their survival and development there, which would have a major impact on Employee
Retention in the organizations. Thus studying the effect of Knowledge management on retention of employees in
organizations is very important in analyzing both the individual and organizational development, which would
have significant impact on the better development of the society.
Effect of Leadership Styles, Organizational Culture, and Employees Developme...inventionjournals
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online
“Organization Behaviour is concerned with the study of what people do in an organization and how that behaviour affects the performance of the organization.” (Robbins: 1989)
Organizational Effectiveness of Naval State University: Proposed Institutiona...Dr. Amarjeet Singh
This research sought to study the organizational
effectiveness of Naval State University (NSU), Biliran,
Philippines. It was intended to answer the organizational
effectiveness of the delivery of service by the present
academic organizational set-up in terms of: Instruction,
Research, and Community Extension. The study used the
descriptive survey method through the aid of focus group
discussion and researcher-made guided questions as the
main instrument for data collection. There were items in
the instrument that were patterned from the accreditation
activities by the Accrediting Agency of Chartered Colleges
and Universities in the Philippines (AACUP). The
researcher tapped a third party who was an expert in
conducting focus group discussions. The expert researcher
who conducted the FGD was not connected with the Naval
State University to avoid any biases. The activity of FGD
was recorded with the consent of the key informants. The
key informants were the key officials of the university. And
they come up with only one answer in each item or
indicator. The data were recorded according to the
frequencies and corresponding percentage. After analyzing
and interpreting the processed data, the Organizational
Effectiveness of NSU in the areas of: Instruction, Research
and Community Extension were rated as very effective. But
some indicators were identified for needed improvements.
And the institutional capacity building as designed in the
study should be implemented accordingly.
The linkage between strategic human resource management, innovation and firm ...IOSR Journals
Innovation is regarded as the driving force of rapid changes in the modern world and one of the key success factors in the competitive market. Firms have to innovate, to survive in the market. The disruptive wave of innovation every year makes so many businesses disappear from the market. On the other hand, successful implementation of innovation programs can guarantee profitability and an acceptable overall performance for any firm. In addition, strategic planning for human resources plays a key role in innovation practices and helps firms achieve their long-term objectives. This paper intends to assess a linkage between strategic human resource management, innovation, and overall performance within a firm. In order to examine such a linkage, an online survey was applied and data were collected from 54 managers of product development projects in Malaysian manufacturing companies. Analysis of the collected data using correlation analysis techniques proved that there is a strong correlation between the three mentioned concepts.
A Comparative Analysis of Organizational Structure and Effectiveness between ...inventionjournals
The nature of services in institutions of higher learning requires that all stakeholders play
positive roles in the sustainability of the institution’s survival and effectiveness in giving quality teaching,
research and learning. Structure and processes are core requirements for understanding organizational
effectiveness. The actual scenario in the field, however, raises concerns as to whether cases of pending work,
inefficiency, conflicts among others can be arrested by having proper structures and processes. The purpose of
the study was to assess the effect of organizational structure on organizational effectiveness, in public and
private universities in Kenya, using the case of Moi University and University of East Africa (UEA)-Baraton.
Based on the study, this paper undertakes a comparative analyisis of organizational structure and
organizational effectiveness between UEA-Baraton and Moi University and the extent to which the nature of
formalization and level of horizontal integration are antecedents to level of communication and locus of
decision-making. The study utilized a cross-sectional survey design that was descripto-explanatory in nature to
identify attributes of the study population using a small sample of individuals. Independent samples t-test was
used to test whether there was any significant difference in organizational structure and organizational
effectiveness between public and private universities. Further, the study used hierarchical regression analysis to
test the hypotheses. Based on the sample of 365 participants (300 from Moi University and 65 from UEABaraton),
the independent samples t-test confirmed that there were significant differences in organizational
structure and organizational effectiveness between public and private universities. The regression results
indicated that the locus of decision-making had positive and significant effects on productivity, stability,
resource acquisition and human resource satisfaction and development. The results highlight the need to
improve organizational structure which has positive impacts on organizational effectiveness under the
moderation of organizational processes. This move is necessitated by the accelerated pace of business
complexity today.
The Impact of Knowledge Management on the Function of Employee Performance Ap...IJMIT JOURNAL
The study aimed at identifying the impact of knowledge management on the function of employee performance appraisals (it is one of the most important functions of human resources management) in Jordanian industrial public shareholding companies, relying on the descriptive analytical approach. A questionnaire has been developed and distributed on individuals of the study sample consisting of managers of departments and sections of human resources in each company. The number of questionnaire retrieved and valid for statistical analysis (294) representing (86.5%) of the distributed questionnaires. In order to analyze the study sample, reliance was placed on descriptive statistics, represented in the
arithmetic means and standard deviations, in addition to the multiple linear regression analysis in hypothesis testing. The study reached a number of findings, most importantly, the presence of statistically significant impact at the level of (α=0.05) for the knowledge management including its dimensions (knowledge generation, knowledge storage, knowledge sharing, knowledge application) on the function of
employee performance appraisals in Jordanian industrial public shareholding companies. The study has recommended that the Jordanian industrial public shareholding companies should follow an efficient evaluation system capable of identifying the employees’ weaknesses.
Management research considers knowledge as one of the first sources of competitiveness of the company.
This observation is at the origin of development in recent years, the Knowledge-Based View (Grant, 1996),
resulting from the resource-based perspective approach.
This research examines the importance of internal sources of knowledge and its relationship with
organizational innovation and organizational performance. We did this research on a sample of 200
Tunisian companies operating in different sectors. Our study was built mainly on the basis of quantitative
method. The data collection method is the questionnaire as part of a hypothetical-deductive approach and
the mode of administration is self-administered survey and e-mail survey. The empirical verification of the
assumptions of this research has led us to confirm the relationship between internal and external sources of
knowledge with organizational innovation and organizational performance and to infirm the relationship
between organizational innovation and organizational performance.
International Journal of Engineering Research and Development (IJERD)IJERD Editor
call for paper 2012, hard copy of journal, research paper publishing, where to publish research paper,
journal publishing, how to publish research paper, Call For research paper, international journal, publishing a paper, IJERD, journal of science and technology, how to get a research paper published, publishing a paper, publishing of journal, publishing of research paper, reserach and review articles, IJERD Journal, How to publish your research paper, publish research paper, open access engineering journal, Engineering journal, Mathemetics journal, Physics journal, Chemistry journal, Computer Engineering, Computer Science journal, how to submit your paper, peer reviw journal, indexed journal, reserach and review articles, engineering journal, www.ijerd.com, research journals,
yahoo journals, bing journals, International Journal of Engineering Research and Development, google journals, hard copy of journal
Strategic Management Practices in the Government of Kenya Ministries and Thei...paperpublications3
Abstract: The aim behind this study was to determine role of strategic management practices on change implementation guided by three objectives; the influence of leadership styles, communication styles and employee skills on change implementation in the government of Kenya Ministries. The study used descriptive research design where 95 respondents were the representative of the entire population from 18 ministries. Questionnaires were used as the instrument of data collection. The data collected was analysed using SPSS and regression analysis method used to establish the hypothetical relationship between variables. The study established that leadership styles, communication styles and employee training were not common strategic management practices to influence change implementation in the ministries. The study concluded that the ministries should recruit managers who can analyse the business environment, formulate, implement and evaluate strategies. Ministries should adopt structures that are flexible to changes and encourage employee training to enhance efficiency and effectiveness. Therefore, the study recommended that ministries should introduce changes by developing a plan that will outline how change will be implemented gradually with minimal systemic and individual resistance.
Effect of Knowledge Management on Employee Retention in IT industry: Regressi...AkashSharma618775
Knowledge management (KM) is a tool that includes humans, processes and technology for managing
information and knowledge resources in an organization in order to keep in pace with the industrial
advancements. Knowledge management plays a key role in helping employees in performing their day to day
duties effectively. In addition to this it also has impact on certain lon term associations of employees with their
organization in terms of their survival and development there, which would have a major impact on Employee
Retention in the organizations. Thus studying the effect of Knowledge management on retention of employees in
organizations is very important in analyzing both the individual and organizational development, which would
have significant impact on the better development of the society.
Effect of Leadership Styles, Organizational Culture, and Employees Developme...inventionjournals
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online
“Organization Behaviour is concerned with the study of what people do in an organization and how that behaviour affects the performance of the organization.” (Robbins: 1989)
Organizational Effectiveness of Naval State University: Proposed Institutiona...Dr. Amarjeet Singh
This research sought to study the organizational
effectiveness of Naval State University (NSU), Biliran,
Philippines. It was intended to answer the organizational
effectiveness of the delivery of service by the present
academic organizational set-up in terms of: Instruction,
Research, and Community Extension. The study used the
descriptive survey method through the aid of focus group
discussion and researcher-made guided questions as the
main instrument for data collection. There were items in
the instrument that were patterned from the accreditation
activities by the Accrediting Agency of Chartered Colleges
and Universities in the Philippines (AACUP). The
researcher tapped a third party who was an expert in
conducting focus group discussions. The expert researcher
who conducted the FGD was not connected with the Naval
State University to avoid any biases. The activity of FGD
was recorded with the consent of the key informants. The
key informants were the key officials of the university. And
they come up with only one answer in each item or
indicator. The data were recorded according to the
frequencies and corresponding percentage. After analyzing
and interpreting the processed data, the Organizational
Effectiveness of NSU in the areas of: Instruction, Research
and Community Extension were rated as very effective. But
some indicators were identified for needed improvements.
And the institutional capacity building as designed in the
study should be implemented accordingly.
The linkage between strategic human resource management, innovation and firm ...IOSR Journals
Innovation is regarded as the driving force of rapid changes in the modern world and one of the key success factors in the competitive market. Firms have to innovate, to survive in the market. The disruptive wave of innovation every year makes so many businesses disappear from the market. On the other hand, successful implementation of innovation programs can guarantee profitability and an acceptable overall performance for any firm. In addition, strategic planning for human resources plays a key role in innovation practices and helps firms achieve their long-term objectives. This paper intends to assess a linkage between strategic human resource management, innovation, and overall performance within a firm. In order to examine such a linkage, an online survey was applied and data were collected from 54 managers of product development projects in Malaysian manufacturing companies. Analysis of the collected data using correlation analysis techniques proved that there is a strong correlation between the three mentioned concepts.
Effect of Knowledge Management Strategies and Innovation on Organizational Pe...AJHSSR Journal
The purpose of this study is about the influence of knowledge management strategies and
innovation can enhance organizational performance. This research was conducted on the electrical railroad
(KRL), a land transportation mode operated by PT. KCJ (Commuter KAI Jabodetabek) Indonesia. The variables
of study are operated by the dimensions of knowledge management strategy (codification and personalization),
innovation (process and product) and organizational performance by using balanced scorecard indicators,
namely financial perspective, customer perspective, internal business process perspective, and learning and
growth process perspective. Analysis Data were used SEM-PLS with vadility test and reliability test and
hypotheses tested using path coefficients. The results of the study shown that knowledge management strategies
influence to innovation on organizational performance on PT. Commuter Line (Jabodetabek) Indonesia.
THE IMPACT OF KNOWLEDGE MANAGEMENT ON ORGANISATIONAL PERFORMANCEIAEME Publication
Knowledge Management is a process that transforms individual knowledge into organisational knowledge. The main aim of the project is to show that through creating, accumulating, organising and utilising knowledge, oraganisation can enhance organisational performance. The impact of knowledge Management practices on performance was emprically tested through structural equation modelling. The sample included 52 employees from HCL .The result shows that knowledge management practices measured through information technology, organisation and knowledge positively affect organisational performance
Ijaems apr-2016-28 Studying the effect of manager’s Strategic Thinking on Cor...INFOGAIN PUBLICATION
The purpose of this research is to explore the effect of managers' strategic thinking on corporate entrepreneurship. To this end, one main hypothesis and five secondary hypotheses were proposed. This study is descriptive-applicable and Lidka studies (1998) were employed to measure managers' strategic thinking and Robins and Kutler's questionnaire (1996) was used to measure corporate entrepreneurship. The statistical population included 118 managers and employees of a manufacturing company in Kermanshah industrial estate. The research sample was equal to 90 using Cochran formula. The results disclosed that managers' strategic thinking has a positive and significant effect on corporate entrepreneurship and all hypotheses were confirmed
Management Information System and Organizational Success in a Competitive Env...Dr. Amarjeet Singh
The purpose of this paper was to examine the
effect of management information system as a process for
improving organizational success: A case study of small
scale businesses in port Harcourt. The research design was
descriptive survey to study and observe the influence of
management information system in organizational success
in a competitive environment. It is very important for
managers of small scale businesses within this expanse to
effectively install a management information system that
will constantly provide them with update on the currents in
their environment, both internally and externally since this
will help them to make strategic decisions that will have an
impact on the success or failure of the organization.
Findings from the research shows that when an organization
is equipped with a sound management information system,
it tends to enjoy improved customer services, increased
adaptability, production improvement, improved
management decision making process etc. Consequently, it
is very important for managers to take the competitive
environmental factors seriously since it can affect the
operations and performance of the business both internally
and externally .Some recommendations were put forward to
resolve some of the issues of the research.
Management is one of the key requirements for an organization. It forms one of the most important paradigm for the organization and it is something which determines the success of an organization. In an organization there are a large number of different management related operations such as operations management, human resource management, Research & Development, Leadership development, finance management and a number of other departments. It is the management which formulates the strategies for the organization to function in a proper manner. Thus, management forms to be a key feature for an organization. In this research paper, we have identified the management culture in Google, which is one of the largest software company in the world. In order to identify the same, we have studied their management culture which is followed there along with the management strategies which are formulated in operations department, human resource management and their organizational culture.
61
Management
2019
Vol. 23, No. 1
ISSN 1429-9321DOI: 10.2478/manment-2019-0004
HANNA DOROSHUK
Organizational
development as
a modern management
tool for transformation
of the company (case
of Ukrainian energy
company)
“You never change things by fi ghting the existing reality. To
change something, build a new model that makes
the existing model obsolete”
Richard Buckminster Fuller
1. Introduction
Globalization processes in the world of
economics lead to a growing number of
interconnections and interdependencies
between different economical objects, make
the businesses and organizations structures
much more complicated and, as a result, it
becomes rather diffi cult to manage them. In
fact, organizational development as one of the
methods of changes management is becoming
more relevant, because of its impact on the
company’s activities and because it is a tool
that, for the sake of development, maximizes
human potential and uses modern managerial
technologies.
While organizational development can be
considered as one of changes management
methods, it also can be one of the organization
development directions. It is worth noticing that
organizational development, in comparison
with other methods of changes management,
Assoc. Prof. Hanna Doroshuk, Ph.D.,
Odessa National Polytechnic
University,
Department of Management,
Ukraine,
ORCID: 0000-0002-0340-7514.
62
Management
2019
Vol. 23, No. 1
Organizational development as a modern
management tool for transformation of the
company (case of Ukrainian energy company)
applies the behavioural approach, motivation and staff development, besides,
organizational development always deals with development of the entire
organization. As a whole this development is longer and larger in scale than
any other methods of changes management, it uses evolutionary approach of
organization development.
2. Methodology of organizational development
The issues of organizational changes can be found in foreign papers and in
works of our scientists. The researches proposed numerous methods, models
and techniques. The most popular directions of change are business process
reengineering and organizational development.
The both directions derive from the need for a fundamental revision of the
existing organization and conduct of business and the implementation of
radical changes that affect the entire organization. The difference between these
approaches is that in the case of reengineering the organization redesigns its
processes and systems on the basis of which the business practice, people and
organization culture change, while in the case of organizational development
at the beginning there must be fi rst trainings and informing of people and only
after that the business conducting is started to be changed (Doroshuk, 2014).
The peculiarity of using organizational development as a modern management
method is that this method incorporates modern manage ...
Submission Deadline: 30th September 2022
Acceptance Notification: Within Three Days’ time period
Online Publication: Within 24 Hrs. time Period
Expected Date of Dispatch of Printed Journal: 5th October 2022
MODELING AND ANALYSIS OF SURFACE ROUGHNESS AND WHITE LATER THICKNESS IN WIRE-...IAEME Publication
White layer thickness (WLT) formed and surface roughness in wire electric discharge turning (WEDT) of tungsten carbide composite has been made to model through response surface methodology (RSM). A Taguchi’s standard Design of experiments involving five input variables with three levels has been employed to establish a mathematical model between input parameters and responses. Percentage of cobalt content, spindle speed, Pulse on-time, wire feed and pulse off-time were changed during the experimental tests based on the Taguchi’s orthogonal array L27 (3^13). Analysis of variance (ANOVA) revealed that the mathematical models obtained can adequately describe performance within the parameters of the factors considered. There was a good agreement between the experimental and predicted values in this study.
A STUDY ON THE REASONS FOR TRANSGENDER TO BECOME ENTREPRENEURSIAEME Publication
The study explores the reasons for a transgender to become entrepreneurs. In this study transgender entrepreneur was taken as independent variable and reasons to become as dependent variable. Data were collected through a structured questionnaire containing a five point Likert Scale. The study examined the data of 30 transgender entrepreneurs in Salem Municipal Corporation of Tamil Nadu State, India. Simple Random sampling technique was used. Garrett Ranking Technique (Percentile Position, Mean Scores) was used as the analysis for the present study to identify the top 13 stimulus factors for establishment of trans entrepreneurial venture. Economic advancement of a nation is governed upon the upshot of a resolute entrepreneurial doings. The conception of entrepreneurship has stretched and materialized to the socially deflated uncharted sections of transgender community. Presently transgenders have smashed their stereotypes and are making recent headlines of achievements in various fields of our Indian society. The trans-community is gradually being observed in a new light and has been trying to achieve prospective growth in entrepreneurship. The findings of the research revealed that the optimistic changes are taking place to change affirmative societal outlook of the transgender for entrepreneurial ventureship. It also laid emphasis on other transgenders to renovate their traditional living. The paper also highlights that legislators, supervisory body should endorse an impartial canons and reforms in Tamil Nadu Transgender Welfare Board Association.
BROAD UNEXPOSED SKILLS OF TRANSGENDER ENTREPRENEURSIAEME Publication
Since ages gender difference is always a debatable theme whether caused by nature, evolution or environment. The birth of a transgender is dreadful not only for the child but also for their parents. The pain of living in the wrong physique and treated as second class victimized citizen is outrageous and fully harboured with vicious baseless negative scruples. For so long, social exclusion had perpetuated inequality and deprivation experiencing ingrained malign stigma and besieged victims of crime or violence across their life spans. They are pushed into the murky way of life with a source of eternal disgust, bereft sexual potency and perennial fear. Although they are highly visible but very little is known about them. The common public needs to comprehend the ravaged arrogance on these insensitive souls and assist in integrating them into the mainstream by offering equal opportunity, treat with humanity and respect their dignity. Entrepreneurship in the current age is endorsing the gender fairness movement. Unstable careers and economic inadequacy had inclined one of the gender variant people called Transgender to become entrepreneurs. These tiny budding entrepreneurs resulted in economic transition by means of employment, free from the clutches of stereotype jobs, raised standard of living and handful of financial empowerment. Besides all these inhibitions, they were able to witness a platform for skill set development that ignited them to enter into entrepreneurial domain. This paper epitomizes skill sets involved in trans-entrepreneurs of Thoothukudi Municipal Corporation of Tamil Nadu State and is a groundbreaking determination to sightsee various skills incorporated and the impact on entrepreneurship.
DETERMINANTS AFFECTING THE USER'S INTENTION TO USE MOBILE BANKING APPLICATIONSIAEME Publication
The banking and financial services industries are experiencing increased technology penetration. Among them, the banking industry has made technological advancements to better serve the general populace. The economy focused on transforming the banking sector's system into a cashless, paperless, and faceless one. The researcher wants to evaluate the user's intention for utilising a mobile banking application. The study also examines the variables affecting the user's behaviour intention when selecting specific applications for financial transactions. The researcher employed a well-structured questionnaire and a descriptive study methodology to gather the respondents' primary data utilising the snowball sampling technique. The study includes variables like performance expectations, effort expectations, social impact, enabling circumstances, and perceived risk. Each of the aforementioned variables has a major impact on how users utilise mobile banking applications. The outcome will assist the service provider in comprehending the user's history with mobile banking applications.
ANALYSE THE USER PREDILECTION ON GPAY AND PHONEPE FOR DIGITAL TRANSACTIONSIAEME Publication
Technology upgradation in banking sector took the economy to view that payment mode towards online transactions using mobile applications. This system enabled connectivity between banks, Merchant and user in a convenient mode. there are various applications used for online transactions such as Google pay, Paytm, freecharge, mobikiwi, oxygen, phonepe and so on and it also includes mobile banking applications. The study aimed at evaluating the predilection of the user in adopting digital transaction. The study is descriptive in nature. The researcher used random sample techniques to collect the data. The findings reveal that mobile applications differ with the quality of service rendered by Gpay and Phonepe. The researcher suggest the Phonepe application should focus on implementing the application should be user friendly interface and Gpay on motivating the users to feel the importance of request for money and modes of payments in the application.
VOICE BASED ATM FOR VISUALLY IMPAIRED USING ARDUINOIAEME Publication
The prototype of a voice-based ATM for visually impaired using Arduino is to help people who are blind. This uses RFID cards which contain users fingerprint encrypted on it and interacts with the users through voice commands. ATM operates when sensor detects the presence of one person in the cabin. After scanning the RFID card, it will ask to select the mode like –normal or blind. User can select the respective mode through voice input, if blind mode is selected the balance check or cash withdraw can be done through voice input. Normal mode procedure is same as the existing ATM.
IMPACT OF EMOTIONAL INTELLIGENCE ON HUMAN RESOURCE MANAGEMENT PRACTICES AMONG...IAEME Publication
There is increasing acceptability of emotional intelligence as a major factor in personality assessment and effective human resource management. Emotional intelligence as the ability to build capacity, empathize, co-operate, motivate and develop others cannot be divorced from both effective performance and human resource management systems. The human person is crucial in defining organizational leadership and fortunes in terms of challenges and opportunities and walking across both multinational and bilateral relationships. The growing complexity of the business world requires a great deal of self-confidence, integrity, communication, conflict and diversity management to keep the global enterprise within the paths of productivity and sustainability. Using the exploratory research design and 255 participants the result of this original study indicates strong positive correlation between emotional intelligence and effective human resource management. The paper offers suggestions on further studies between emotional intelligence and human capital development and recommends for conflict management as an integral part of effective human resource management.
VISUALISING AGING PARENTS & THEIR CLOSE CARERS LIFE JOURNEY IN AGING ECONOMYIAEME Publication
Our life journey, in general, is closely defined by the way we understand the meaning of why we coexist and deal with its challenges. As we develop the "inspiration economy", we could say that nearly all of the challenges we have faced are opportunities that help us to discover the rest of our journey. In this note paper, we explore how being faced with the opportunity of being a close carer for an aging parent with dementia brought intangible discoveries that changed our insight of the meaning of the rest of our life journey.
A STUDY ON THE IMPACT OF ORGANIZATIONAL CULTURE ON THE EFFECTIVENESS OF PERFO...IAEME Publication
The main objective of this study is to analyze the impact of aspects of Organizational Culture on the Effectiveness of the Performance Management System (PMS) in the Health Care Organization at Thanjavur. Organizational Culture and PMS play a crucial role in present-day organizations in achieving their objectives. PMS needs employees’ cooperation to achieve its intended objectives. Employees' cooperation depends upon the organization’s culture. The present study uses exploratory research to examine the relationship between the Organization's culture and the Effectiveness of the Performance Management System. The study uses a Structured Questionnaire to collect the primary data. For this study, Thirty-six non-clinical employees were selected from twelve randomly selected Health Care organizations at Thanjavur. Thirty-two fully completed questionnaires were received.
Living in 21st century in itself reminds all of us the necessity of police and its administration. As more and more we are entering into the modern society and culture, the more we require the services of the so called ‘Khaki Worthy’ men i.e., the police personnel. Whether we talk of Indian police or the other nation’s police, they all have the same recognition as they have in India. But as already mentioned, their services and requirements are different after the like 26th November, 2008 incidents, where they without saving their own lives has sacrificed themselves without any hitch and without caring about their respective family members and wards. In other words, they are like our heroes and mentors who can guide us from the darkness of fear, militancy, corruption and other dark sides of life and so on. Now the question arises, if Gandhi would have been alive today, what would have been his reaction/opinion to the police and its functioning? Would he have some thing different in his mind now what he had been in his mind before the partition or would he be going to start some Satyagraha in the form of some improvement in the functioning of the police administration? Really these questions or rather night mares can come to any one’s mind, when there is too much confusion is prevailing in our minds, when there is too much corruption in the society and when the polices working is also in the questioning because of one or the other case throughout the India. It is matter of great concern that we have to thing over our administration and our practical approach because the police personals are also like us, they are part and parcel of our society and among one of us, so why we all are pin pointing towards them.
A STUDY ON TALENT MANAGEMENT AND ITS IMPACT ON EMPLOYEE RETENTION IN SELECTED...IAEME Publication
The goal of this study was to see how talent management affected employee retention in the selected IT organizations in Chennai. The fundamental issue was the difficulty to attract, hire, and retain talented personnel who perform well and the gap between supply and demand of talent acquisition and retaining them within the firms. The study's main goals were to determine the impact of talent management on employee retention in IT companies in Chennai, investigate talent management strategies that IT companies could use to improve talent acquisition, performance management, career planning and formulate retention strategies that the IT firms could use. The respondents were given a structured close-ended questionnaire with the 5 Point Likert Scale as part of the study's quantitative research design. The target population consisted of 289 IT professionals. The questionnaires were distributed and collected by the researcher directly. The Statistical Package for Social Sciences (SPSS) was used to collect and analyse the questionnaire responses. Hypotheses that were formulated for the various areas of the study were tested using a variety of statistical tests. The key findings of the study suggested that talent management had an impact on employee retention. The studies also found that there is a clear link between the implementation of talent management and retention measures. Management should provide enough training and development for employees, clarify job responsibilities, provide adequate remuneration packages, and recognise employees for exceptional performance.
ATTRITION IN THE IT INDUSTRY DURING COVID-19 PANDEMIC: LINKING EMOTIONAL INTE...IAEME Publication
Globally, Millions of dollars were spent by the organizations for employing skilled Information Technology (IT) professionals. It is costly to replace unskilled employees with IT professionals possessing technical skills and competencies that aid in interconnecting the business processes. The organization’s employment tactics were forced to alter by globalization along with technological innovations as they consistently diminish to remain lean, outsource to concentrate on core competencies along with restructuring/reallocate personnel to gather efficiency. As other jobs, organizations or professions have become reasonably more appropriate in a shifting employment landscape, the above alterations trigger both involuntary as well as voluntary turnover. The employee view on jobs is also afflicted by the COVID-19 pandemic along with the employee-driven labour market. So, having effective strategies is necessary to tackle the withdrawal rate of employees. By associating Emotional Intelligence (EI) along with Talent Management (TM) in the IT industry, the rise in attrition rate was analyzed in this study. Only 303 respondents were collected out of 350 participants to whom questionnaires were distributed. From the employees of IT organizations located in Bangalore (India), the data were congregated. A simple random sampling methodology was employed to congregate data as of the respondents. Generating the hypothesis along with testing is eventuated. The effect of EI and TM along with regression analysis between TM and EI was analyzed. The outcomes indicated that employee and Organizational Performance (OP) were elevated by effective EI along with TM.
INFLUENCE OF TALENT MANAGEMENT PRACTICES ON ORGANIZATIONAL PERFORMANCE A STUD...IAEME Publication
By implementing talent management strategy, organizations would have the option to retain their skilled professionals while additionally working on their overall performance. It is the course of appropriately utilizing the ideal individuals, setting them up for future top positions, exploring and dealing with their performance, and holding them back from leaving the organization. It is employee performance that determines the success of every organization. The firm quickly obtains an upper hand over its rivals in the event that its employees having particular skills that cannot be duplicated by the competitors. Thus, firms are centred on creating successful talent management practices and processes to deal with the unique human resources. Firms are additionally endeavouring to keep their top/key staff since on the off chance that they leave; the whole store of information leaves the firm's hands. The study's objective was to determine the impact of talent management on organizational performance among the selected IT organizations in Chennai. The study recommends that talent management limitedly affects performance. On the off chance that this talent is appropriately management and implemented properly, organizations might benefit as much as possible from their maintained assets to support development and productivity, both monetarily and non-monetarily.
A STUDY OF VARIOUS TYPES OF LOANS OF SELECTED PUBLIC AND PRIVATE SECTOR BANKS...IAEME Publication
Banking regulations act of India, 1949 defines banking as “acceptance of deposits for the purpose of lending or investment from the public, repayment on demand or otherwise and withdrawable through cheques, drafts order or otherwise”, the major participants of the Indian financial system are commercial banks, the financial institution encompassing term lending institutions. Investments institutions, specialized financial institution and the state level development banks, non banking financial companies (NBFC) and other market intermediaries such has the stock brokers and money lenders are among the oldest of the certain variants of NBFC and the oldest market participants. The asset quality of banks is one of the most important indicators of their financial health. The Indian banking sector has been facing severe problems of increasing Non- Performing Assets (NPAs). The NPAs growth directly and indirectly affects the quality of assets and profitability of banks. It also shows the efficiency of banks credit risk management and the recovery effectiveness. NPA do not generate any income, whereas, the bank is required to make provisions for such as assets that why is a double edge weapon. This paper outlines the concept of quality of bank loans of different types like Housing, Agriculture and MSME loans in state Haryana of selected public and private sector banks. This study is highlighting problems associated with the role of commercial bank in financing Small and Medium Scale Enterprises (SME). The overall objective of the research was to assess the effect of the financing provisions existing for the setting up and operations of MSMEs in the country and to generate recommendations for more robust financing mechanisms for successful operation of the MSMEs, in turn understanding the impact of MSME loans on financial institutions due to NPA. There are many research conducted on the topic of Non- Performing Assets (NPA) Management, concerning particular bank, comparative study of public and private banks etc. In this paper the researcher is considering the aggregate data of selected public sector and private sector banks and attempts to compare the NPA of Housing, Agriculture and MSME loans in state Haryana of public and private sector banks. The tools used in the study are average and Anova test and variance. The findings reveal that NPA is common problem for both public and private sector banks and is associated with all types of loans either that is housing loans, agriculture loans and loans to SMES. NPAs of both public and private sector banks show the increasing trend. In 2010-11 GNPA of public and private sector were at same level it was 2% but after 2010-11 it increased in many fold and at present there is GNPA in some more than 15%. It shows the dark area of Indian banking sector.
EXPERIMENTAL STUDY OF MECHANICAL AND TRIBOLOGICAL RELATION OF NYLON/BaSO4 POL...IAEME Publication
An experiment conducted in this study found that BaSO4 changed Nylon 6's mechanical properties. By changing the weight ratios, BaSO4 was used to make Nylon 6. This Researcher looked into how hard Nylon-6/BaSO4 composites are and how well they wear. Experiments were done based on Taguchi design L9. Nylon-6/BaSO4 composites can be tested for their hardness number using a Rockwell hardness testing apparatus. On Nylon/BaSO4, the wear behavior was measured by a wear monitor, pinon-disc friction by varying reinforcement, sliding speed, and sliding distance, and the microstructure of the crack surfaces was observed by SEM. This study provides significant contributions to ultimate strength by increasing BaSO4 content up to 16% in the composites, and sliding speed contributes 72.45% to the wear rate
ROLE OF SOCIAL ENTREPRENEURSHIP IN RURAL DEVELOPMENT OF INDIA - PROBLEMS AND ...IAEME Publication
The majority of the population in India lives in villages. The village is the back bone of the country. Village or rural industries play an important role in the national economy, particularly in the rural development. Developing the rural economy is one of the key indicators towards a country’s success. Whether it be the need to look after the welfare of the farmers or invest in rural infrastructure, Governments have to ensure that rural development isn’t compromised. The economic development of our country largely depends on the progress of rural areas and the standard of living of rural masses. Village or rural industries play an important role in the national economy, particularly in the rural development. Rural entrepreneurship is based on stimulating local entrepreneurial talent and the subsequent growth of indigenous enterprises. It recognizes opportunity in the rural areas and accelerates a unique blend of resources either inside or outside of agriculture. Rural entrepreneurship brings an economic value to the rural sector by creating new methods of production, new markets, new products and generate employment opportunities thereby ensuring continuous rural development. Social Entrepreneurship has the direct and primary objective of serving the society along with the earning profits. So, social entrepreneurship is different from the economic entrepreneurship as its basic objective is not to earn profits but for providing innovative solutions to meet the society needs which are not taken care by majority of the entrepreneurs as they are in the business for profit making as a sole objective. So, the Social Entrepreneurs have the huge growth potential particularly in the developing countries like India where we have huge societal disparities in terms of the financial positions of the population. Still 22 percent of the Indian population is below the poverty line and also there is disparity among the rural & urban population in terms of families living under BPL. 25.7 percent of the rural population & 13.7 percent of the urban population is under BPL which clearly shows the disparity of the poor people in the rural and urban areas. The need to develop social entrepreneurship in agriculture is dictated by a large number of social problems. Such problems include low living standards, unemployment, and social tension. The reasons that led to the emergence of the practice of social entrepreneurship are the above factors. The research problem lays upon disclosing the importance of role of social entrepreneurship in rural development of India. The paper the tendencies of social entrepreneurship in India, to present successful examples of such business for providing recommendations how to improve situation in rural areas in terms of social entrepreneurship development. Indian government has made some steps towards development of social enterprises, social entrepreneurship, and social in- novation, but a lot remains to be improved.
OPTIMAL RECONFIGURATION OF POWER DISTRIBUTION RADIAL NETWORK USING HYBRID MET...IAEME Publication
Distribution system is a critical link between the electric power distributor and the consumers. Most of the distribution networks commonly used by the electric utility is the radial distribution network. However in this type of network, it has technical issues such as enormous power losses which affect the quality of the supply. Nowadays, the introduction of Distributed Generation (DG) units in the system help improve and support the voltage profile of the network as well as the performance of the system components through power loss mitigation. In this study network reconfiguration was done using two meta-heuristic algorithms Particle Swarm Optimization and Gravitational Search Algorithm (PSO-GSA) to enhance power quality and voltage profile in the system when simultaneously applied with the DG units. Backward/Forward Sweep Method was used in the load flow analysis and simulated using the MATLAB program. Five cases were considered in the Reconfiguration based on the contribution of DG units. The proposed method was tested using IEEE 33 bus system. Based on the results, there was a voltage profile improvement in the system from 0.9038 p.u. to 0.9594 p.u.. The integration of DG in the network also reduced power losses from 210.98 kW to 69.3963 kW. Simulated results are drawn to show the performance of each case.
APPLICATION OF FRUGAL APPROACH FOR PRODUCTIVITY IMPROVEMENT - A CASE STUDY OF...IAEME Publication
Manufacturing industries have witnessed an outburst in productivity. For productivity improvement manufacturing industries are taking various initiatives by using lean tools and techniques. However, in different manufacturing industries, frugal approach is applied in product design and services as a tool for improvement. Frugal approach contributed to prove less is more and seems indirectly contributing to improve productivity. Hence, there is need to understand status of frugal approach application in manufacturing industries. All manufacturing industries are trying hard and putting continuous efforts for competitive existence. For productivity improvements, manufacturing industries are coming up with different effective and efficient solutions in manufacturing processes and operations. To overcome current challenges, manufacturing industries have started using frugal approach in product design and services. For this study, methodology adopted with both primary and secondary sources of data. For primary source interview and observation technique is used and for secondary source review has done based on available literatures in website, printed magazines, manual etc. An attempt has made for understanding application of frugal approach with the study of manufacturing industry project. Manufacturing industry selected for this project study is Mahindra and Mahindra Ltd. This paper will help researcher to find the connections between the two concepts productivity improvement and frugal approach. This paper will help to understand significance of frugal approach for productivity improvement in manufacturing industry. This will also help to understand current scenario of frugal approach in manufacturing industry. In manufacturing industries various process are involved to deliver the final product. In the process of converting input in to output through manufacturing process productivity plays very critical role. Hence this study will help to evolve status of frugal approach in productivity improvement programme. The notion of frugal can be viewed as an approach towards productivity improvement in manufacturing industries.
A MULTIPLE – CHANNEL QUEUING MODELS ON FUZZY ENVIRONMENTIAEME Publication
In this paper, we investigated a queuing model of fuzzy environment-based a multiple channel queuing model (M/M/C) ( /FCFS) and study its performance under realistic conditions. It applies a nonagonal fuzzy number to analyse the relevant performance of a multiple channel queuing model (M/M/C) ( /FCFS). Based on the sub interval average ranking method for nonagonal fuzzy number, we convert fuzzy number to crisp one. Numerical results reveal that the efficiency of this method. Intuitively, the fuzzy environment adapts well to a multiple channel queuing models (M/M/C) ( /FCFS) are very well.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
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2. International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 - 6510(Online),
Volume 4, Issue 6, November - December (2013)
On the other hand, the velocity of changes that the world has faced over the recent times, both
the economy and politics, presents great challenges to organizations, from the ability to quickly adapt
to new scenarios as effective responses to these new challenges (YOUSSEF, 2008). The need for
innovation, increased competition between organizations and the search of competitively for the
sustaining and survival in a long-term are some of the changes in the current business scenario. The
word change comes from the French language changer and itmeans to squirm or deflect as a tree that
has been growing looking for the sun. Senge, in his article "The dance of changes" (2003), proposes
that it is necessary to be made a deep change in organizations, which combine internal changes in the
values, aspirations and behaviors of people with external changes in processes, strategies, practices
and systems. The same author, when he proposes the deep change, he refers to the change that
precedes learning, one that changes the thinking of those who produced it.
Senge (2003) says that it is not possible to treat organizations as machines anymore.
Organizations are alive organisms, all its members must learn to organize their time, taking space for
reflection and creative and innovative activities, where the learning remains the most important
challenge. Thus, it is understood that change in organizations is driven by the need of the
destabilization of the existing state, whether internal or external to the company. Relating to the
external scenario, Muller (2003) says that before the evolution of business competition is necessary
to take into consideration some aspects, which are: the quality is not a goal anymore, it is the premise
- driven by the increase in the level of consumer demand, the trend of margin squeeze is already a
reality - the need to reduce costs and prices; marked reduction in life cycle of products; governments
increasingly smaller, out of the economy, reducing subsidies, technological explosion with
knowledge multiplying; power relations becoming the enforcement for negotiation and the
individualism for partnership; replacing the concept of companies by production chains and
consequent increased demands for quality in customer - supplier relationship - a company may not
be competitive in isolation; globalization of markets and formation of economic blocks; expansion of
environmental management, and questioning the social role of organizations (Muller, 2003).To Bell
and Omachonu (2011) advances in information technology continue to change the way quality
objectives, work instructions, and policies are deployed and updated throughout the work
environment.
More recently, the competition between organizationsisalso seen in theeducational
institutions, which are forced to take entrepreneurial behavior to ensure their survival in a
competitive environment with scarce resources and expanding the boundaries of institutions,
especially with the adventofdistance learning courses. Whilethecompany'smain concern isthe
management ofhuman and material resources in a wise way, the university is linked with all models
of knowledge, from the curriculumto the profileof the teacher, from the management systemto the
wayit relates tosociety(LINDO, 2005).
According to Muller (2003), the strategic deployment (actions) occurs at the level of
organizational processes, where actions are accomplished effectively and in an attempt to ensure the
operationalization of strategic planning, the indicators system takes the role to deploy targets to
processes and return the performance.
However, the strategic definitions and performance indicators are established in the business
processes of organizations. These organizations are traditionally organized functionally, by sectors or
departments. And the processes, most of them, are arranged horizontally, in an inter-functional way.
In this sense, the excellent performance of a sector is not very important, if the client, who is
serviced by the processes, feels bad effect on its performance.
According to Bhusry and Ranjan(2012) to build and develop a management environment
healthy and flourishing in teaching-learning process , the institutions need to promote general culture
sharing and knowledge management.
199
3. International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 - 6510(Online),
Volume 4, Issue 6, November - December (2013)
View of this context, it is clear that the management processes, as well as strategic planning,
are vital elements for achieving the goals of any institution of higher education, whether public,
private or community, or organizations in the industrial or services. Thus, the purpose of this paper is
to present the results of the study that suggests the redesign of the strategic planning of an institution
of higher learning through process management.
2. THEORETICAL AND METHODOLOGICAL ASPECTS
The research topic was to discuss the integration of strategic planning models and process
management in the pursuit of organizational alignment to support the organization in the long term.
Withthis premise, it becomes important tounderstandthetheoreticalfindingsaboutsuch content.
The planning has always been an important tool for humans, in all sectorsof society,
beginning with thefamily organizationto thepublic and private organizations. Oliveira(2004) relates
the planning isregarded as thedevelopment of techniques andprocessesthat providethe ability
tovisualize the futurebyactionstaken at the timeaccording tobusiness objectives, assisting in decision
making, reducing uncertainty andbecoming the planningfaster,consistent, effective and efficient.
According to Mintzberg(2004), planning is "the use of formal procedure and the existence of
articulatedresult, especially with regardto an integrated systemofdecisions", it shouldbe seen asa way
of formalizingpartsof decision making, thestrategy formulationand administrationthrough
decomposition, coordinationand rationalization. To Hassan, Ramachandran and Kamaluddin (2013),
all organizations considered current trends and management practices explored acquire benefits from
creating differentiation strategies.
Taylor, considered the father of the administration, who devoted himself to the study of
organizational productivity, distinguishing the steering functions of executive, who was, according to
Perfeito (2007), replaced by empirical planning to planning to intervene as a function of direction
and as instrument of organization and standardization work. Taylor was the precursor of the internal
review as part of strategic planning. According to Arguin (1989), the planning function was called by
Fayol the forecasting, appearing in the foreground of the administrative process: predict, organize,
command and control.
The Theory of Strategic Management takes the consideration that to define the organization's
mission and strategy may facilitate achievement of the goals. To Ansoff(1981), the strategy
encompasses the rules and guidelines for the decision, which guide the development of an
organization, and strategic decisions are those that allow the company to develop and seek to achieve
their goals in the best way. In the mid-1970s, the academic community and practitioners of various
organizations have begun to turn their attention to the strategic role of operations and its connection
with the corporate strategies and competitive organization (SANTOS, VARVAKIS and GOHR,
2004).To Silva, Damian and Pádua (2012) the companies are committed to promoting a management
focused on understanding the processes by importance of this management model to improve the
quality of its services.
Ansoff(1981)defines strategic planning as a systematic approach to an important
responsibility and increasingly essential as it positions the company and relates to its environment in
a way that succeeds and save surprises. To Fumió(2008),the strategic planning of an organization is
the organizational development of a set of coordinated activities, sequential and timed, with views to
the analysis of current conditions and a forecast of future conditions. Thus, according to this author,
strategic planning ispart of themanagement process, which will establishmechanismsto build
thedesired futurebased onobjectives thatare feasible andappropriate to the reality.
The management is focused on the purposes and therefore the overall mission of any
organization is "satisfying needs of human beings" (FALCONI, 2009).This author also states that
"the satisfaction of these needsis the goalof any organization, private or public."
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Process management (BPM) promotes the study of how to systematically make use of
knowledge that lies outside of an organization’s boundaries for process-innovation initiatives. Open
innovation has been heavily studied for product innovation; however, process innovation has not yet
been researched from such perspective (Niehaves, 2010). According to Brocke and Sinnl (2011)there
is a growing awareness that BPM requires a holistic organizational perspective especially since
culture is often considered a key element in BPM practice. To Doebeli et al (2011)Business process
management (BPM) as an organizational management philosophy receive significant attention as a
practice, providing organizations with a means of increasing competitiveness and sustainability in
times of market uncertainty, increasing globalization and constantly changing business conditions.
The adoption of the practice of process management as been seen by some authors as a way
of support to managerial progress in the search for better results (ASSUNÇÃO and MENDES,
2000), which has justifiedthe inclusionof the theme inorganizations. As quoted by Lopes, Mota,
Cruz(2007), it may not generalizethe perception tomanagementprocess as one ofmanagement
fadsrelated toadministrative modernization, since several cases have demonstrated the contribution
of the subject for organizations. To Kersten and Koch (2010) the process quality is strongly affected
by quality management and itself exhibits a strong influence on success, the association of potential
quality to these constructs is weaker, and outcome quality turns out to have a negligible success
impact.
One of the concepts associated with process management is the Value Chain(supplierprocess-client), which is connectedto the set ofactivitiesthat generate valuethroughoutthe production
line, from raw materialsuppliers, productstocustomers. So it allowsseeing theorganization asan
integrated system, where thework is performedthroughits processes, modifyingthe traditional viewof
organizationsknown asvertical view, for asystemic view. Thus, process managementallows us
toglimpsethe operation of enterprisesfocusing on thesequenceofactivitiesthat makethe products
orservices reach the customers, leavingthefocus on thedivisionof departments. With this, the internal
processes are redesigned enabling efficiency gains and competitiveness (LAURINDO and
ROTONDARO, 2006). These authors also state that the focus of organizational development,
management by processes presents an objective and systematic activities, structures and necessaries
resources to meet critical business objectives. According to theGuide BPMCBOK®, 2009, a
business process:
"[...] isa defined list ofactivities orbehaviorsperformedby peopleor machinesand
hasone or more resultsthat canendintermination of proceedingsora deliveryto
another process. Processes arecomposed of acollection ofinterrelated
tasksoractivities that willsolvea particular issue. In the contextof the management
ofbusiness processesa"business process" isdefined as aworkingend-to-end that
deliverssome valueto customers. Thenotion of workend-to-end is critical
andinvolvesall workacrossanyborder,if necessary, to delivervalue to the
customer"(BPM CBOK®, 2009).
According to Caulliraux and Cameira (2000), a process view is presented as a methodological
/ conceptual guideline prioritizes the analysis of the functions of an organization from a perspective
of sequenced and logical / temporal activities, which should save, among others, some features: First
and last customers, preferably external to the organization. The use of the logic internal customers
only may lead to a description of subprocess in intra-functional form; Articulation of various objects
(organizational units, data, etc.) from the various last and / or support processes; Rating
methodologically consistent objects and a hierarchy of models (because of the complexity of
organizations), and Possibility to navigate consistently the process is so bottom-up (from activity to
macro-processes) or a top-down (from macro-processes to the activities).
The research problem was configured as follows: How can the use of process management as
a systematic approach help in redefining the organization's strategic planning searched?
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Understanding the management of educational institutions is similar to the other organizations, the
similar
general objective of the research was: To propose the redesign of the strategic planning process
based on process management in a higher education institution, specifically Santa Cruz do Sul
University - UNISC. It was developed a qualitative research, the methodology of case study. It was
loped
used multiple sources of evidence collected from interviews with managers at the strategic, tactical
and operational levels from UNISC; institutional documents - flowcharts of the steps of the planning
process, the Institutional Political-Educational Project - IPE, the Institutional Development Plan Educational
IDP. In Appendix A is the script used in the interviews with the managers. The interviews were
worked out by analyzing content and documents were worked from the steps of the planning process.
3. MAIN RESULTS
The mapping of the current process of strategic planning was fundamental because the
improvements may be suggestedonly if there is a deep understandingof the current reality.
reality
Theplanning processUNISCconsists of ninesteps resultingin sixseparate documents, which comprise
ninesteps,
documents
the formal documentation of the planning of the University, namely: IPE- Institutional PoliticalEducational Project, IDP-Institutional Development Plan, Budget Guidelines, GeneralPlanAnnual
Institutional
Plan
eneralPlanAnnualGP, MonitoringGP andAnnual Report Table 1 shows the steps of the planning process UNISC.
Report.
Table 1. Stages of the planning process UNISC
From the application of theproposed methodology in steps of the planning process were
observed various effects with the organization. Figure 1 presents a new proposal for carrying out the
organization
steps of the planning process of the university
university.
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Figure 1.Proposal to carry out the steps of the planning process UNISC
Proposal
In relation to the proposals for improvements to the planning process studied it is highlighted
the main suggestions based on management processes, namely: Discussion annual planning and not
only in each five years; Alignment of policies contained in IPE with the actions of the IDP;
Definition of strategic indicators to monitor the planning; Control / measurement of results of
s
planned actions; Unification of processes Budget Guidelines to the General Plan Annual, to eliminate
rework; Establishing the deadline for completion of the actions of IDP over the five years,
transforming them in the annual actions; reviewing the actions of the IDP annually; Aligning the
indicators with institutional processes; Unifying the Budget Guidelines Processes to the General Plan
Annual; Monitoring the actions of IDP quarterly, to propose corrective actions as necessary; Using
propose
the result of monitoring actions for the review / setting of strategic actions for the next year;
Eliminating Annual Report.
4. FINAL THOUGHTS
Collecting the views of managers of different levels on the current process of planning, from
process
guiding questions, it is possible to be considered that, according to the reports of managers of
different levels of management, it was found that the IPE was developed in a participatory way,
although, as it was the first, it was not consolidated as a reference document for the management yet,
being appointed the IDP as such. It was also perceived difficulty understanding the strategy of the
institution, through the decoupling of IPE policies with the actions of IDP.
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By the report of the managers, it was realized the need to dispense more time to think about
scenarios and prepare the institutional diagnosis, where strategic actions should be planned annually
and not just over five years, according to requirements of MEC. It was also notable the need for a
better systematization of actions contained in the IDP, where the institution should be seen in a
horizontally (through its processes) and not vertically (organization chart), as well as the need to
measure what was planned.
When the managers were asked what are the advantages and difficulties encountered with the
current process of planning and executing the strategic planning of short-term (1 year), it was
realized the difficulty of inserting new actions in GP Annual because of immobilization of the
actions of IDP to five years. It was also highlighted the need for unification of the General Plan
process with the Budget and Budgetary Guidelines as well as the lack of integration of administrative
units before the proposition proposed in GP, resulting mainly suggestions for similar actions.
For current process of monitoring strategic planning in a short-term, the managers showed
that progress was made in the constitution of the monitoring process, and that is improving the
integration of monitoring with the institutional evaluation process, although, this monitoring is of the
GP, which has no link with the Monitoring / Budget Monitoring, causing duplication of controls. It is
also evident that monitoring should happen temporality smaller and not only annual, to be able to
establish measures contour and overcoming. It was presented the need to create a moment, if it is not
possible in a hole group, that it will be in an affinity or a large area, such as graduation, research and
post graduation, the half sectors and the productive sectors that could share what was planned and
carried out, discussing the advantages and difficulties in implementing the plan.
The main results with the conclusions point a number of suggestions for improving to the
planning process UNISC, indicating that the redesign of strategic planning through process
management contributes to the positioning that the institution should adopt the challenges presented
in current scenario, allowing the evolution of fragmented vision of the organization to a systemic
view.
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APPENDIX A
Interview script to the Managers at Santa Cruz doSul University
1. The Planning Process UNISC consists of a set of steps that are triggered from the construction /
revision, in a participatory way, the IPE - Institutional Political-Educational Project. The IPE is a
document that expresses the mission, vision, goals, commitments, values and policies
(undergraduate, research, extension, management), the last revision took place in 2008. This project
is appreciated by CONGRAD, CONPPEX and Planning and Management Forum, where the final
version is sent for approval CONSUN, showing the participatory nature of the decisions taken. In
this context:
i. What is your opinion about the construction / review process of IPE?
ii. DO you have criticisms to the current process? If yes, what are the criticisms?
iii. Do you have suggestions for improvement to the current model? If so, what?
2. IDP - Institutional Development Plan is the instrument of internal planning medium-term (five
years) and at the same time, the formal instrument to be presented to the MEC, which uses it as a
benchmark for the evaluation of the University. This plan expresses, among other topics, the
objectives for the Period and Plan of Action Script drafting the IDP starts with the analysis of the
external and internal environments and then with the preparation of proposals for actions for the next
five years. These steps start with discussions on the Planning and Management Forum and are then
considered by CONGRAD, CONPPEX and ultimately by CONSUN.
i. What is your opinion about the construction process of the IDP?
ii. Do you have criticisms of the current process? If yes, what are the criticisms?
iii. Do you have suggestions for improvement to the current model? If so, what?
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3. The annual planning starts with the preparation of Budget Guidelines and after the General Plans.
To set the Budget Guidelines is first necessary to design all expenses and investments for next year,
including staff costs, electricity, water, telephone, finally, all the expenses for the maintenance of the
existing structure and those already committed to projects approved in previous years. In this
process, expenses from future projects already known are also included. The Budget Guidelines are
prepared by the Dean of Directors and discussed at the Planning and Management Forum and,
ultimately, are forwarded for approval CONSUN. In this sense:
i. What is your opinion about the process of preparation of Budget Guidelines?
ii. Do you have criticisms of the current process? If yes, what are the criticisms?
iii. Do you have suggestions for improvement to the current model? If so, what?
4. In September starts the process of GP- General Plan Annual. In the Planning and Management
Forum are presented the rules for inclusion of proposed projects for the next year. Generally the
proposals are ruled according to the budget forecast for the period. Projects are entered by the
responsible of Managing Unit and, among other fields, which must inform the action of IDP the
proposed project binds, name, objectives and goals of the project, the sectors that will interface to the
project, the steps for implementing and scheduling, acquisitions / physical space needed, staffing and
funding source. After the closure of funding proposals, they are reviewed by specific committees /
coordinators. These committees may request changes or cancellation of tenders as the rules stipulated
for the specific year. Closed this analysis is drawn from the book GP and published on the intranet.
i. What is your opinion about the process of GP?
ii. Do you have criticisms of the current process? If yes, what are the criticisms?
iii. Do you have suggestions for improvement to the current model? If so, what?
5. The monitoring of projects GP takes place in January of the next year after the inclusion of
proposals, for example: GP 2009 (proposed for 2010) the monitoring will occur in January 2011,
using a tool available on the intranet. For the monitoring is requested the state of itself by the
responsible of the project: "Ongoing Project", report the percentage corresponding to the same
conclusion; "Project Completed", inform in a field free typing, the contribution of this project to
Action of IPE; when there is an "Uninitiated Project" and "Project Cancelled", a justification should
be informed. With this context:
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i. What is your opinion about the process of monitoring the GP?
ii. Do you have criticisms of the current process? If yes, what are the criticisms?
iii. Do you have suggestions for improvement to the current model? If so, what?
6. Parallel to the monitoring of the GP starts the preparing of the Annual Report, where the
responsible of the sectors take the activities realized during the year according to the script set by the
Pro-Reitor of Planning. The reports are published on the intranet. Thus:
i. What is your opinion about the process of Preparation of the Annual Report?
ii. Do you have criticisms of the current process? If yes, what are the criticisms?
iii. Do you have suggestions for improvement to the current model? If so, what?
7. Do you understand that the institution has a planning model that seeks to achieve better its
strategic objectives, with the essence of the definition, alignment and integration between its formal
structure, its processes, systems, resources and skills?
a. No.
b. In rare aspects.
c. In some situations / areas.
d. Yes, I believe that is strongly aligned in the pursuit of strategic objectives.
8. Do you understand that this model favors a broad dissemination and understanding of strategy, the
coordination of intra / inter organized actions and control / measurement of results?
a. No, there are large 'gaps' in all aspects mentioned.
b. In some situations it favors only one of the three aspects mentioned.
c. I understand that this model favors enough two or three aspects mentioned.
d. I understand that widely favors all three aspects, and it also provides high levels of alignment
between financial results, satisfaction / acquisition of customers, capacity for learning and growth
and management of essential processes.
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