SlideShare a Scribd company logo
@David_Rogers
Author, The Digital Transformation Playbook
Faculty, Columbia Business School
10 Years of BRITE
Looking Back to the Future
of the Digital Business
Revolution
Why?
Brands
Tech
Media
Entrepreneurs
Thinkers
Predictions Made
Lessons Learned
5 Guides to the Future
PREDICTIONS MADE
A big YES
NOT so much
…Not quite HOW we expected
Too SOON to tell
LESSONS LEARNED
Customers are networks
Dave Carroll, United Breaks Guitars
It’s the experience, not the channel
Emily Culp, Rebecca Minkoff
Marketing needs storytelling
Linda Boff, GE
Data makes you human
Vikram Somaya, ESPN
Innovation = experimentation
Kaaren Hanson, Intuit
Platforms change the rules
Robin Chase, ZipCar
Every business is a digital business
Russell Weiner, Domino’s
Every business is a digital business
FIVE GUIDES TO
THE FUTURE
1. Digital transformation is about
strategy (not technology)
“a pizza-delivery
company”
“the digital industrial
company”
“we need a big data initiative”
“we need a social media strategy”
“we are launching an IoT project”
Key value drivers
of digital strategies
• Customer experience
• Operational excellence
• New business models
2. Enterprises are not big startups
Robin Dunbar’s
150
Funding
Metrics
Incentives
3. We need to reimagine
competition
Industry?Monopoly?
Industry?Monopoly?
Disruptive Business Model Map
Challenger
Customer
Incumbent
Value
Proposition
Differential
Value
Network
Differential
Two-Part Test
Radically displace value? Barrier to imitation?
4. Disruption is coming…
but not for whom you think
“Strategy When Creative Destruction Accelerates”
Vijay Govindarajan & Anup Srivastava
Who’s Getting Disrupted Fastest?
5. A question is worth a
thousand answers
Solve for (x)
1. Digital transformation is about
strategy (not technology)
2. Enterprises are not big startups
3. We need to reimagine competition
4. Disruption is coming… but not for
who you think
5. A question is worth a thousand
answers
Thanks
for 10

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