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10 TECHNOLOGIES
SUCCESSFUL ENTREPRENEURS
USE TO GROW THEIR BUSINESS
TECHNOLOGY IS A
POWERFUL ASSET IN
YOUR BUSINESS.
YOU MUST IMPLEMENT
AND USE IT CORRECTLY.
3
TECHNOLOGY CAN HELP
YOU SAVE TIME, SAVE
MONEY, INCREASE
EFFICIENCY AND MOVE
FASTER
4
TECHNOLOGY IS
CONSTANTLY EVOLVING.
DON’T BE THE DOG
RUNNING AFTER THE
SCHOOL BUS.
Who is Ramon?
4x Entrepreneur, Global
Speaker and best selling
author
Expert Witness to Congressional Small Business Committee
Tweet @ramonray
RULE # 1 - INVEST IN
TECHNOLOGY
Stop thinking of tech as an obstacle
Stop thinking of tech as an expense
Often takes time to realize your ROI
Look at your options
RULE #1 - INVEST IN TECHNOLOGY
1.Grow With My Business?
2.Connect With Existing Tech
3.What are Support Options?
4.What Tech Are Others Using?
TECH INVESTMENT QUESTIONS
RULE #2 – GET HELP
Your time is valuable
and limited
You are not a tech expert
Getting help is a
partnership
TECH RULE # 2 – GET HELP
1.Do you know my industry
2.Do you have good referrals
3.How many years have you been in
business
4.Are you LISTENING to my needs
5.Do you have my best interest in
mind
WHAT TO ASK YOUR TECH EXPERT?
16
Microsoft Partner Network
https://partnercenter.microsoft.com
RULE #3 - EDUCATE
YOURSELF
Be an educated
business owner
Ignorance is not
bliss.
Everything is hard
and confusing if
you aren’t trained
or informed
TECH RULE #3 – EDUCATE YOURSELF
Read
Attend events
Take online
courses
Train Your Staff
TECH RULE #3 – EDUCATE YOURSELF
 Office Training Center: https://aka.ms/officelearning
 Free resources from your vendor
 Search Engines
 SCORE, Chambers and other give many free (and fee
based) events
 Hire a consultant to train you
 SmartHustle.com, SmallBizTrends.com, Inc.com,
Entrepreneur.com
 Free Workshops @ Local Microsoft Stores
TECH EDUCATION RESOURCES
http://bit.ly/zuckerberg-education
MY INTERVIEW WITH…
RULE #4 - DON’T
TECHNOLOGIZE A BAD
BUSINESS PROCESS
RULE #4 – TECHNOLOGY IS
NOT ALWAYS THE ANSWER
TECHNOLOGY WILL ONLY
HELP A “BAD” PROBLEM
GET BAD FASTER
RULE #5 – INVEST IN
SALES AND MARKETING
SOFTWARE
Segment your
customers
Sell the right thing to
the right customer at
right time
Everyone in the
company is smarter
RULE #5 – TREAT CUSTOMERS SPECIAL
“CRM”
RULE #6 - LEVERAGE
THE CLOUD
Speed
Grows with you
Secure
Automatic updates
So much power
from your phone or
tablet
RULE #6 – LEVERAGE ONLINE SOFTWARE
RULE #7 - SECURE
COMPUTING IS SMART
COMPUTING
Hackers love small biz
Educate your staff
Secure passwords
Backup
Hire smart
Public WiFi – be
careful
RULE #7 – SECURE COMPUTING
USE TWO FACTOR
AUTHENITCATION
RULE #8 – LEVERAGE THE
POWER OF MOBILITY
33
MOBILE ECONOMY
You should be As productive OUT of your
office as you are IN your office
▪Device Hardware
▪Device Accessories
▪Apps
▪Wireless Carrier
▪Security
MOBILE TIPS
Don’t be cheap!
RULE #9 – CONTENT
MARKETING
36
1. Web Site
2. Blog
3. Social Media
4. Email Marketing
37
3 DIGITAL MARKETING PLATFORMS
1. Frequent
2. Relevant
3. Engaging
4. Analytics
38
FOUR SIMPLE SOCIAL MEDIA TIPS
39
EMAIL MARKETING
STILL WORKS…
RULE #10 -
COLLABORATION AND
COMMUNICATION
TECHNOLOGIES ARE
ESSENTIAL
File sharing
Real time communication (chat, video)
Presence – available? Not available?
Away?
Project and task management
Integration with other platforms
41
COLLABORATION AND COMMUNICATION
42
TECHNOLOGY IS A
POWERFUL ASSET IN
YOUR BUSINESS.
YOU MUST IMPLEMENT
AND USE IT CORRECTLY.
43
TECHNOLOGY CAN HELP
YOU SAVE TIME, SAVE
MONEY, INCREASE
EFFICIENCY AND MOVE
FASTER
10 TECHNOLOGIES
SUCCESSFUL ENTREPRENEURS
USE TO GROW THEIR BUSINESS

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10 Technologies for Small Business Owners