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10 REASONS WHY SOCIAL MEDIA MARKETING 
IS MORE DIFFICULT THAN YOU THINK.
JHKRAK
WEARESCULPT
HI.
SOCIAL.
MEDIA.
MARKETING.
IS SO EASY.
“LET’S HIRE AN INTERN TO DO IT.” 
- everyone.
(JASON)
“LET’S HIRE AN INTERN TO LEAD…! 
! 
PUBLIC RELATIONS! 
BRAND AWARENESS! 
CUSTOMER SUPPORT! 
CUSTOMER ACQUISITION! 
COMMUNITY ENGAGEMENT! 
CUSTOMER RELATIONSHIP MANAGEMENT”!
“LET’S HIRE AN INTERN TO LEAD…! 
ALL THE THINGS. 
! 
PUBLIC RELATIONS! 
BRAND AWARENESS! 
CUSTOMER SUPPORT! 
CUSTOMER ACQUISITION! 
COMMUNITY ENGAGEMENT! 
! 
! 
CUSTOMER RELATIONSHIP MANAGEMENT”!
MAYBE NOT.
WE DO 
SOCIAL.
WE MOVE 
PEOPLE.
WE HAD 
INTERNS TOO.
TODAY.
10 REASONS WHY 
SOCIAL MEDIA 
MARKETING IS MORE 
DIFFICULT THAN YOU 
THINK.
1.
BECAUSE YOU’RE 
ALWAYS ON.
SOCIAL NEVER SLEEPS. 
(BUT YOU SHOULD, SOMETIMES)
42% EXPECT A 
RESPONSE WITHIN ! 
AN HOUR.
2.
BECAUSE REAL-TIME IS 
REAL LIFE.
SUCCESS = GREAT CREATIVE, WRITING, TIMING
RELEVANCE + RECENCY! 
= RESONANCE
@IOWABRAG
@IOWABRAG
IT’S ALSO EASY TO 
SCREW THIS UP.
3.
BECAUSE YOU CAN 
LOSE YOUR JOB IN A 
TWEET.
(DOMESTIC VIOLENCE)
(BOSTON BOMBINGS)
(CASEY ANTHONY)
(ALTHOUGH THE INTERNET MOVES ON)
4.
BECAUSE MANAGING A 
COMMUNITY IS LIKE 
MANAGING A MOB.
AND THEY CAN TURN ON YOU 
QUICKLY.
5.
BECAUSE SOCIAL MEDIA 
ISN’T YOUR STRATEGY.
BEST FOR:! 
! 
! 
DISCOVERY! 
STORYTELLING! 
BRAND BUILDING! 
COMMUNITY BUILDING! 
CUSTOMER RELATIONS
6.
BECAUSE CHANGE IS 
CONSTANT.
CAN YOU NAME THESE NETWORKS?
7.
BECAUSE YOU NEVER 
STOP EXPERIMENTING.
CAN BRANDS LIVE ON TINDER? 
WE WANTED TO FIND OUT.
IT GOT WEIRD.
24 HOURS.! 
FEMALE:! 
11 MATCHES 
MALE:! 
302 MATCHES
A / B TESTING.
8.
BECAUSE IT’S FREE,! 
EXCEPT IT’S NOT.
9.
BECAUSE PEOPLE DON’T JOIN 
SOCIAL MEDIA TO TALK TO 
BRANDS.
FACEBOOK.! 
PINTEREST.! 
INSTAGRAM.! 
TWITTER.! 
SNAPCHAT.! 
GOOGLE+ 
PAST. 
PRESENT. 
FUTURE. 
NEVER. *WHY/HOW PEOPLE CONNECT ON SOCIAL NETWORKS
GOOD MARKETERS DON’T SELL.
GOOD MARKETERS DON’T SELL. 
THEY MAKE IT EASY TO BUY.
HOW?
GIVE, GIVE, GIVE, ASK.
HELP PEOPLE…
LEARN SOMETHING. 
HELP PEOPLE…
FEEL GOOD. 
HELP PEOPLE…
LAUGH. 
HELP PEOPLE…
THEN, ASK.
“SHOW DON’T TELL.”
10.
BECAUSE IT’S NOT JUST ADDING 
VALUE, IT’S PROVING YOUR VALUE.
WHO 
HOW MANY 
WHY
EVERYTHING IS TRACKABLE.
STILL WITH ME HERE?
IF YOU UNDERSTAND THIS, YOU 
UNDERSTAND EVERYTHING.* 
*ALMOST.
1. GOALS.! 
2. YOU’RE A HUMAN.! 
3. SHOW, DON’T TELL.! 
4. GIVE MORE THAN YOU TAKE.! 
5. EXPERIMENT. MEASURE. LEARN.! 
6. FOCUS ON THE PEOPLE / STORIES.! 
7. DIFFERENT PLATFORM, DIFFERENT PURPOSE.!
WANT TO WORK IN 
SOCIAL?
EXPERIMENT.! 
CONNECT.! 
ZAG.* 
*TWEET ME, I’LL TELL YOU WHAT THIS MEANS.
#WORKFORSCULPT
THANKS.
HOW CAN I 
HELP YOU?
10 Reasons Why Social Media Marketing Is More Difficult Than You Think

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