10 modalities for effective capacity building including training, mentoring, coaching, job aids and others.

1. RRRT CAPACITY BUILDING
MODALITIES
April 2016
Regional Rights Resource Team (RRRT) www.spc.int/rrrt/

2. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
SESSION OUTLINE
• Define and compare different capacity building approaches,
methods, modalities RRRT uses.
•Group work
• categorise 6 general examples according to CB modality.
• categorise activities from RRRT’s Work Plan according to CB
modality.

3. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
RRRT CAPACITY BUILDING MODALITIES
TECHNICAL
ASSISTANCE
MENTORING
COACHING
TRAINING
REGIONAL
EXCHANGE
JOB AIDES
ON-LINE
“COMMUNITIES OF
PRACTICE”
INDIVIDUAL (micro)
INSTITUTIONAL (mezzo)
SOCIAL (macro)
ACROSS LEVELS ACCESS TO RESOURCES
8
INSTITUTIONAL
STRENGTHENING
9
PROFESSIONAL
DEVELOPMENT
10
1
2
3
4
5
6
7
Obj. 1 EVAW & Children
Obj. 2 Eliminate all forms discrimination
Obj. 3 HR & Good Governance
Obj.4 Civil Society Engagement
Obj. 5 RHRMs & NHRIs
ACROSS OBJECTIVES

4. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
TRAINING MODALITIES
SEMINARS
WEBINARS
COURSES
WORKSHOPS Self-Directed
E-LEARNING
Vocational
Training
LEARNING
LABS
FORMAL
EDUCATION
Human
Resource
Development
INSTRUCTOR-LED
ONLINE COURSES

5. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
TRAINING – DEFINITION
Organized activity to impart NEW information to attain a
predetermined level of knowledge, skill, competency.
transfer of information from expert to learner so learner can
better perform a task or job.
Common when participants have LOW EXISTING
KNOWLEDGE of content or skill being taught.
• RESULT =  in knowledge (& sometimes skills & attitudes).

6. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
TECHNICAL ASSISTANCE
TECHNICAL
MISSIONS
TECHNICAL
SUPPORT
TECHNICAL
CO-OPERATION
TWINNING
ARRANGEMENTS
CONSULTANTSEXPERTS &
ADVISORS
PLACEMENTS
COUNTRY FOCAL
OFFICERS (CFOs)
CAPACITY
SUPPLEMENTATION

7. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
TECHNICAL ASSISTANCE - DEFINITION
Providing specialised technical know-how, expertise, models, evidence
 to improve quality, effectiveness and efficiency
of programmes, institutions or systems.
TA is tailored to a specific request.
Delivered on-site or remotely
RESULT =  in policy, law, program, system, practice, operations.

8. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
GOOD … TECHNICAL ASSISTANCE
• Assists others to adapt & apply new knowledge, new evidence,
new technology or innovation to improve outcomes and impact.
• It is demand-driven & needs-based.
• Is about asking the Right Questions and
generating and implementing best practice, evidence-
based, sustainable and localised Answers.

9. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
MENTORING - DEFINITION
A long-term developmental (learning) relationship
that enables regular, purposeful conversations to:
reflect on success, challenges/obstacles,
share experiences and ideas,
generate options and solutions,
and implement ideas generated.
reflect & draw lessons for programme
improvement Source: SPC RRRT, 2016. www.spc.int/rrt/

10. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
MENTORING
• Individual and Group
• Medium & Long-term
• Leading mentee through problem solving and solution planning processes.
• Offering new perspectives, possibilities, options.
• Sharing expertise & past experience – success and failures.
• Creating learning opportunities.
• REMOTE or ON-SITE – face-to-face, phone, email, FaceBook
• RESULT =  in knowledge (& sometimes skills & attitudes).
• RESULT =  in policy, law, program, system, practice, operations.
GUIDED
PROBLEM
SOLVING &
LEARNING

11. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
MENTOR – ROLES & RESPONSIBILITIES
Is always prepared.
Seeks development &
success of mentee.
Connects mentee to specialised
knowledge & expertise.Works together to
implement
solution/s
Sets objectives &
builds new skills
and abilities.
Helps identify problems
& generate solutions &
action.
Motivates. Inspires.
Challenges. Builds.
Reassures.
Source: SPC RRRT, 2016 www.spc.int//rrrt/
Images: Teri Kingston, Toastmasters, 2009.

12. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
COACHING
• To make proficient by instruction and
repeated practice.
• Support to achieve a SPECIFIC goal, skill
or task.
• Usually short term.
• Telling, Directing, Instructing
• RESULT =  in knowledge & skills

13. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
[REGIONAL] NETWORKING & EXCHANGE
CONFERENCES FORUMS
DIALOGUES
REGIONAL
CONSULTATIONS
SOUTH-SOUTH
LEARNING &
EXCHANGE
STUDY TOURS
WORKSHOPS
PEER EXCHANGE
INSTITUTIONAL
STRENGTHENING
Judges; Media;
MPs, Lawyers

14. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
(regional) LEARNING & EXCHANGE
RESULTS -- outputs & outcomes
•  in in knowledge, attitudes and skills/practices.
• knowledge products (for example case studies)
• New Initiatives at national level
• New champions/change agents
• Lobbying Tools – Declarations, Outcome Statements
•  in policy, law, program.
•  institutional capacity

15. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
NETWORKING & “Communities of Practice”
Network of people engaging in a
process of collective learning to
improve practice.
Groups who share a passion for
something that they do, and who
interact regularly to learn how to do it
better.
Online platform to share resources,
questions and success stories.

16. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
JOB AIDS
• Checklists
• Step-by-Step Guides
• Toolkits
• FAQs
• Templates
• Flow charts
• Forms & worksheets

17. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
CAPACITY BUILDING

18. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
EXERCISE
1. Categorise the 6 examples provided into their CB Modality:
• Technical Assistance
• Training
• Mentoring
• Coaching
• Regional Exchange
2. RRRT Work Plan
• Categorise activities according to their capacity building modality.
• NO POINTS for Training activities
• NO POINTS for regional exchange activities

19. Regional Rights Resource Team (RRRT) www.spc.int/rrrt/
REFERECNES & CREDITS
• How We Define Coaching And Mentoring: https://www.youtube.com/watch?v=vNmskdQ4DE4
• http://www.humanimpact.org/capacity-building/technical-assistance-a-mentoring/#sthash.S19RlQcy.dpuf
• Free Management Library: http://managementhelp.org/training/basics/terms-in-training.htm
• The Magic Of Mentoring By Earl Hill - http://www.d25toastmasters.org/members/mentor_program.htm
• The Successful Club Series-Mentoring Toastmasters International – www.toastmasters.org
• Merriam-Webster OnLine - www.m-w.com
• Mentoring - http://www.slideshare.net/seawaytoastmasters/mentoring-2479793
• Google Images – www.google.com Usage Rights – Labeled for Non Commercial Reuse with Modification