10 Amazing Inspirations for Stellar Customer Experience
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10 Amazing & Awesome quotations to keep you focused on the MOST important person: your CUSTOMER (& on their CUSTOMER EXPERIENCE)
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- 1. 'Moments of Inspiration' for delivering stellar Customer Experiences...
- 2. EVERYTHING starts with the customer - June Martin 1.
- 3. START with the customer experience and work back toward the technology - NOT the other way round - Steve Jobs 2.
- 4. Your customer doesn't care how much you know until they know how much YOU CARE - Damon Richards 3.
- 5. Your most unhappy customers are you greatest SOURCE OF LEARNING - Bill Gates 4.
- 6. The MOST important thing is GREAT customer experience - Canning Fok 5.
- 7. The GOAL as a company is to have customer service that is not just the best but LEGENDARY - Sam Walton (founder of Wal-Mart) 6.
- 8. Customer satisfaction is WORTHLESS. Customer loyalty is PRICELESS - Jeffrey Gitomer 7.
- 9. Delivering the customer goals is 'JOB ONE' - Unknown 8.
- 10. Customer service is not a department, it's EVERYONE's job - Anon 9.
- 11. The customer's perception is YOUR REALITY - John Moynahan 10.
- 12. If you would like to discuss any aspect of this 'thought piece' or you would like to explore how my experience may be of interest to you or your organisation please contact me T: +44 7782 324500 E: simon.m.rodaway@me.com LinkedIn: www.linkedin.com/in/simonrodaway