1. Research has shown that a. homogeneous groups are more creative than diverse groups. b. homogeneous groups are less satisfied than diverse groups. c. diverse groups are more creative than homogeneous groups. d. creativity has nothing to do with group composition. e. none of these. 2.  Research has shown that network groups a. create divisions in the workplace b. are bad experiences for minority employees c. help retain minority employees d. reduce creativity by being homogeneous e. none of these 3.      Which of the following refers to work behavior that goes beyond job requirements and contributes as needed to the organization\'s success? a. Job satisfaction b. Organizational citizenship c. Cognitive dissonance d. Job involvement e. Organizational Commitment 4.  When Bonnie remarks that she loves the classes she is taking this semester, it refers to which component of attitude? a. Knowledge b. Behavior c. Dissonance d. Affect e. Cognitions 5.   The cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information is called a. selective retention. b. dissonance. c. attitude. d. perception. e. personality. 24.  Josh evaluates Kandi\'s performance and gives her an Solution 1.B 2.D 3.A 4.C 5.B 24,C 25.B .