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Cutting costs and boosting staff
         performance




   Marie Chatterton – Head of Projects and
           Research, CPDEasy.com
Cutting costs and boosting staff
         performance

 • Pharmacy under pressure

 • The unique pressures of independent community
   pharmacy

 • How can independent pharmacy start cutting training
   costs and boost staff performance?

 • About CPDEasy.com for business
Independent pharmacy under
         pressure

                  Costs are
                   rising




   Sales/income
       down
Sales are down


• Category M

• Tough trading on the high street

• Increased competition
Costs are increasing
• Volume of training increasing

• With an associated increased
  administrative burden
The result?

No visibility of staff     Management time wasted
      training               on chasing progress

                    Profits under
                      pressure

Training materials in       Training investment not
  different places                 maximised
The complication

• Independent pharmacy has the same training
  requirements as the big high street chains but does not
  have the same resources to manage it
• How can independent
  pharmacy start cutting
  training costs and boost
  staff performance?
The solution

• Recent developments in learning technology now
  allows independent pharmacy to deliver the same
  capabilities as the high street chains but at a fraction of
  the cost
What is CPDEasy.com for
             Business?

• A web based learning platform, accessible from any
  location, that lets your pharmacy train staff on all
  aspects of the business and ensure contract
  compliance and clinical governance
• Use the same technology that high street chains use
  such as Tesco
• Already being used by independent multiple chains
• Endorsed by AIM and NPA
CPDEasy.com for Business
                                                       Manage, deliver and track
                                                       learning

                                                       • Upload your existing
                                                         training
 Select, develop and
                                    Technology         • Deliver right skills to
 maintain content                                        right individuals
                                                       • Measure ROI
• Pool of mandatory and
  industry training
• Range of skills                Content   Expertise   Dedicated support
• Right learning methodology                            • Pharmacist educators
• Customised content to                                 • L&D support
  business needs                                        • Expertise learning design
• Leverage internal skills and                          • Integrate into the
  knowledge                                             organisation
                                                        • Transparent technologies
The Benefits

 Cuts training costs
 Boost staff performance
 Motivates learner to complete training
 Takes away the hassle of staff training
 Tailored to business needs
 Saves time and money and cuts burdensome paperwork
 Full support and advice from pharmacy support team
 Keeps records up-to-date and makes contract compliance
  easy
 Range of GPhC accredited training in one place
The Benefits

 As a result you can expect to achieve savings of 41%
  on average
 Leaving you more time to grow your business
 … and spend time doing what you want to do
Your CPDEasy
Your CPDEasy

•   Mandatory training

•   Ongoing training

•   New Medicine Service

•   Manufacturer training new
    products and skills

•   Your own training –
    SOPs, induction etc
Your CPDEasy

Personalised learning accounts

•Motivate learner and increase
engagement
Your CPDEasy

Management information

•Useful dashboards
Your CPDEasy

Management information

•Powerful reporting
Your CPDEasy


Dedicated Support

•From our pharmacy support
team
What do our clients say?
“We liked that staff had their own learning
 portfolio and could view their personal
 progress and achievements, whilst at the
 same time also allowing head office the
 opportunity to monitor access to and
 completion of training”
                              Andrea Smith, Wilsons Pharmacies
Pharmacy Show Offer

  Discounted package on offer for today
                     only
To take advantage and for a chance to win
  Eurostar Tickets to Paris come and visit
              is at stand M55

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Staff training - cutting costs and boosting performance

  • 1. Cutting costs and boosting staff performance Marie Chatterton – Head of Projects and Research, CPDEasy.com
  • 2. Cutting costs and boosting staff performance • Pharmacy under pressure • The unique pressures of independent community pharmacy • How can independent pharmacy start cutting training costs and boost staff performance? • About CPDEasy.com for business
  • 3. Independent pharmacy under pressure Costs are rising Sales/income down
  • 4. Sales are down • Category M • Tough trading on the high street • Increased competition
  • 5. Costs are increasing • Volume of training increasing • With an associated increased administrative burden
  • 6. The result? No visibility of staff Management time wasted training on chasing progress Profits under pressure Training materials in Training investment not different places maximised
  • 7. The complication • Independent pharmacy has the same training requirements as the big high street chains but does not have the same resources to manage it
  • 8. • How can independent pharmacy start cutting training costs and boost staff performance?
  • 9. The solution • Recent developments in learning technology now allows independent pharmacy to deliver the same capabilities as the high street chains but at a fraction of the cost
  • 10. What is CPDEasy.com for Business? • A web based learning platform, accessible from any location, that lets your pharmacy train staff on all aspects of the business and ensure contract compliance and clinical governance • Use the same technology that high street chains use such as Tesco • Already being used by independent multiple chains • Endorsed by AIM and NPA
  • 11. CPDEasy.com for Business Manage, deliver and track learning • Upload your existing training Select, develop and Technology • Deliver right skills to maintain content right individuals • Measure ROI • Pool of mandatory and industry training • Range of skills Content Expertise Dedicated support • Right learning methodology • Pharmacist educators • Customised content to • L&D support business needs • Expertise learning design • Leverage internal skills and • Integrate into the knowledge organisation • Transparent technologies
  • 12. The Benefits  Cuts training costs  Boost staff performance  Motivates learner to complete training  Takes away the hassle of staff training  Tailored to business needs  Saves time and money and cuts burdensome paperwork  Full support and advice from pharmacy support team  Keeps records up-to-date and makes contract compliance easy  Range of GPhC accredited training in one place
  • 13. The Benefits  As a result you can expect to achieve savings of 41% on average  Leaving you more time to grow your business  … and spend time doing what you want to do
  • 15. Your CPDEasy • Mandatory training • Ongoing training • New Medicine Service • Manufacturer training new products and skills • Your own training – SOPs, induction etc
  • 16. Your CPDEasy Personalised learning accounts •Motivate learner and increase engagement
  • 19. Your CPDEasy Dedicated Support •From our pharmacy support team
  • 20. What do our clients say? “We liked that staff had their own learning portfolio and could view their personal progress and achievements, whilst at the same time also allowing head office the opportunity to monitor access to and completion of training” Andrea Smith, Wilsons Pharmacies
  • 21. Pharmacy Show Offer Discounted package on offer for today only To take advantage and for a chance to win Eurostar Tickets to Paris come and visit is at stand M55

Editor's Notes

  1. This year you can make your attendance count towards your CPD.  The Pharmacy Show has teamed up with CPD Easy, powered by MediaPharm, to provide you with free and bespoke CPD record aids that make creating CPD logs simple and straightforward. Capture learning episodes from conference sessions you attend at the show with easy-to-use CPD Easy record aids tailored for each seminar and compatible with Royal Pharmaceutical Society(RPSGB) requirements. You also get access to the entire Pharmacy Show education programme – more than 50 hours of CPD presentations – after the show. And it’s completely FREE if you attend the show. So how does it work?1. All pharmacy professionals who register for the show will be enrolled into CPD Easy – unless you opt out. 2. You will be given a free CPD Easy learning account which starts the CPD cycle.3. You will gain access to exclusive show previews of each of the 30 presentations so you can plan your visit and decide which sessions to attend and make the most of your time at the Pharmacy Show4. After the show, access up 30 individual CPD record aids for each presentation to record workshop participation and turn learning into action and upload them to your CPD log. Each record aid meets the RPSGB CPD criteria5. Access to 50 hours of Pharmacy Show CPD content after the show to catch up on what you missed.You will be automatically enrolled when you register to attend the Pharmacy Show.  Save yourself time and money and hassle – by turning your attendance into quality, CPD records. There’s no need to register again, we will contact you with login details to the CPD Easy Pharmacy Show zone shortly.
  2. This year you can make your attendance count towards your CPD.  The Pharmacy Show has teamed up with CPD Easy, powered by MediaPharm, to provide you with free and bespoke CPD record aids that make creating CPD logs simple and straightforward. Capture learning episodes from conference sessions you attend at the show with easy-to-use CPD Easy record aids tailored for each seminar and compatible with Royal Pharmaceutical Society(RPSGB) requirements. You also get access to the entire Pharmacy Show education programme – more than 50 hours of CPD presentations – after the show. And it’s completely FREE if you attend the show. So how does it work?1. All pharmacy professionals who register for the show will be enrolled into CPD Easy – unless you opt out. 2. You will be given a free CPD Easy learning account which starts the CPD cycle.3. You will gain access to exclusive show previews of each of the 30 presentations so you can plan your visit and decide which sessions to attend and make the most of your time at the Pharmacy Show4. After the show, access up 30 individual CPD record aids for each presentation to record workshop participation and turn learning into action and upload them to your CPD log. Each record aid meets the RPSGB CPD criteria5. Access to 50 hours of Pharmacy Show CPD content after the show to catch up on what you missed.You will be automatically enrolled when you register to attend the Pharmacy Show.  Save yourself time and money and hassle – by turning your attendance into quality, CPD records. There’s no need to register again, we will contact you with login details to the CPD Easy Pharmacy Show zone shortly.
  3. This year you can make your attendance count towards your CPD.  The Pharmacy Show has teamed up with CPD Easy, powered by MediaPharm, to provide you with free and bespoke CPD record aids that make creating CPD logs simple and straightforward. Capture learning episodes from conference sessions you attend at the show with easy-to-use CPD Easy record aids tailored for each seminar and compatible with Royal Pharmaceutical Society(RPSGB) requirements. You also get access to the entire Pharmacy Show education programme – more than 50 hours of CPD presentations – after the show. And it’s completely FREE if you attend the show. So how does it work?1. All pharmacy professionals who register for the show will be enrolled into CPD Easy – unless you opt out. 2. You will be given a free CPD Easy learning account which starts the CPD cycle.3. You will gain access to exclusive show previews of each of the 30 presentations so you can plan your visit and decide which sessions to attend and make the most of your time at the Pharmacy Show4. After the show, access up 30 individual CPD record aids for each presentation to record workshop participation and turn learning into action and upload them to your CPD log. Each record aid meets the RPSGB CPD criteria5. Access to 50 hours of Pharmacy Show CPD content after the show to catch up on what you missed.You will be automatically enrolled when you register to attend the Pharmacy Show.  Save yourself time and money and hassle – by turning your attendance into quality, CPD records. There’s no need to register again, we will contact you with login details to the CPD Easy Pharmacy Show zone shortly.
  4. Don’t forget that this year you can make your attendance count towards your CPD. The Pharmacy Show has teamed up with CPDEasy.com to provide you with free and bespoke CPD record aids that make creating logs simple and straightforward.You can capture your learning episode from this session with the easy to use CPD record aid tailored to this presentation and compatible with current CPD requirements. You will also be able to access over 30 hours of Pharmacy Show CPD presentations at CPDEasy.com, so you can catch up on any that you missed. And it’s all completely free. If you are a pharmacy professional who opted in to the CPD facility when you registered for the show you have been sent your log in details. If you want to register or find out more about CPDEasy.com then visit the CPDEasy.com stand (M40) to find out more.