Managing Risk
1
Where We Are Now
2
3
Purpose
The purpose of risk management is to reduce
the overall project risk to a level that is
acceptable to the project sponsor and other
stakeholders.
4
Understanding the Project Risk
• Project risk is defined by PMI as “an uncertain event or
condition that, if it occurs, has a positive or negative
effect on a project’s objectives”.
• A negative impact poses a threat
threat – “a condition or situation unfavorable to the
project…a risk that will have a negative impact on a project
objective if it occurs.” PMBOK® Guide
5
Understanding the Project Risk
• A positive impact poses an opportunity
• A project manager proactively seeks to
eliminate/reduce the impact of threats and
capitalize on opportunities
opportunity – “a condition or situation favorable to the
project … a risk that will have a positive impact on a project
objective if it occurs.” PMBOK® Guide
6
International Construction Project Risk Factors
7
The Risk Event Graph
8
Defining Planning Executing Closure
Risk Management
• Risk Management
–A proactive attempt to recognize and manage internal
events and external threats that affect the likelihood of
a project’s success.
• What can go wrong (risk event).
• How to minimize the risk event’s impact (consequences).
• What can be done before an event occurs (prevention).
• What to do when an event occurs (contingency plans).
9
Risk Management’s Benefits
• A proactive rather than reactive approach.
• Reduces surprises and negative consequences.
• Prepares the project manager to take advantage
of appropriate risks.
• Provides better control over the future.
• Improves chances of reaching project
performance objectives within budget and on time.
10
The Risk
Management
Process
11
1. Risk Identification
• Information gathering
• Risk Profile
• Risk Breakdown Structure (RBS)
• Understanding relationships
• Risk register
Risk identification – “the process of determining which
risks might affect the project and documenting their
characteristics.” PMBOK® Guide
12
• A brainstorming activity considering “what could
go wrong”
• Interview stakeholders
• Use a SWOT analysis
• Use a structured review – review a variety of
project and other documents to uncover
possible risks
Information Gathering
13
14
A risk profile is a list of questions that address traditional areas of
uncertainty on a project. These questions have been developed
and refined from previous, similar projects
Partial Risk
Profile for
Product
Development
Project
Risk Profile
15
Risk Breakdown Structure (RBS)
Organizations use risk breakdown structures (RBSs) in conjunction with
work breakdown structures (WBSs) to help management teams identify and
eventually analyze risks.
• Learn the cause and effect relationships on risk events
– Use a flow chart that shows how people, money, data, or materials
flow from one person/location to another
• Consider why a certain risk event may happen through
root cause analysis
– “Why might this happen?”
Root cause analysis – “an analytical technique used to
determine the basic underlying reason that causes a
variance or defect or risk. A root cause may underlie more
than one variance or defect or risk.” PMBOK® Guide
Understanding Relationships
16
• Understand triggers
• A trigger may be specific to an individual risk
• Triggers can be general indications of problems
for the project as a whole
Triggers – “indications that a risk has occurred or is about
to occur.” PMBOK® Guide
Understanding Relationships
17
• Project manager displays lack of self-esteem
• Team members do not show enthusiasm for project.
• Project was started with inadequate time for planning.
• Communications is overly general with little focus.
• Reports yield little information about true project
status.
• Little effort has been given to risk management.
Trigger for a Project as a Whole
18
• The primary output of risk identification is the risk
register
• The risk register includes risk categories, identified risks,
potential causes, potential responses
• The risk register is a living document
Risk register – “the document containing the results of the
qualitative risk analysis, quantitative risk analysis, and risk
response planning. The risk register details all identified
risks, including description, category, cause, probability of
occurring, impact(s) on objectives, proposed responses,
owners, and current status.” PMBOK® Guide
Risk Register
19
Partial Risk Register
20
2. Risk Assessment
• Qualitative Risk Analysis
• Quantitative Techniques in Risk Analysis
• Risk Register Updates
21
Risk event / condition
Severity Impact (Effect or Consequences)
Causes
Likelihood of occurrence
Controllability
Risk assessment is the determination of quantitative or qualitative value
of risk related to a concrete situation and a recognized threat (also called
hazard).
• How likely is a risk to happen?
• How big will the impact be?
• When is the risk likely to occur?
• How easy will it be to notice and correctly
interpret the trigger?
Qualitative risk analysis – “the process of prioritizing risks
for subsequent further analysis or action by assessing and
combining their probability and impact.” PMBOK® Guide
Qualitative Risk Analysis
22
Qualitative Risk Analysis - Cause and Effect Diagram
23
Qualitative Risk Assessment - Risk Severity Matrix
24
Very Low Low Medium High Critical
Very High
High
Medium
Low
Very Low
Hardware
Malfunctio
ning
Interface
Problem
System
freezing
• Bigger, more complex, riskier, more expensive projects
may benefit from the rigor of quantitative structured
techniques
• Use when it is critical to predict the probability of
completing a project on-time, on-budget, at the agreed
upon scope and/or agreed upon quality
Quantitative risk analysis – “the process of numerically
analyzing the effect on overall project objectives of identified
risks.” PMBOK® Guide
Quantitative Techniques in
Risk Assessment
25
Common Quantitative Risk
Assessment Techniques
26
• Add the probability of each risk occurring and its
impact to the register
• Document results of quantitative risk analysis in
the risk register
Risk Register Updates
27
3. Risk Response Development
• Strategies for Responding to Risks
• Develop contingency plans
• Risk Register Updates
Risk response planning – “the process of developing
options and actions to enhance opportunities and reduce
threats to project objectives.” PMBOK® Guide
28
Common Risk Strategies
29
or Reduce
• Contingency Plan
– An alternative plan that will be used if a possible foreseen risk
event actually occurs.
– A plan of actions that will reduce or mitigate the negative impact
(consequences) of a risk event.
• Risks of Not Having a Contingency Plan
– Having no plan may slow managerial response.
– Decisions made under pressure can be potentially dangerous
and costly.
Contingency Planning
30
Risk Response Matrix
31
4. Risk Response Control
• Step 4: Risk Response Control
–Risk control
• Execution of the risk response strategy
• Monitoring of triggering events
• Initiating contingency plans
• Watching for new risks
–Establishing a Change Management System
• Monitoring, tracking, and reporting risk
• Fostering an open organization environment
• Repeating risk identification/assessment exercises
• Assigning and documenting responsibility for managing risk
32
• Sources of Change
–Project scope changes
–Implementation of contingency plans
–Improvement changes
Change Management Control
33
• The Change Control Process
– Identify proposed changes.
– List expected effects of proposed changes on schedule and
budget.
– Review, evaluate, and approve or disapprove of changes
formally.
– Negotiate and resolve conflicts of change, condition, and cost.
– Communicate changes to parties affected.
– Assign responsibility for implementing change.
– Adjust master schedule and budget.
– Track all changes that are to be implemented
Change Management Control
34
The Change Control
Process
35
Change Request
Form
36
Key Terms
Avoiding risk
Change management system
Contingency plan
Mitigating risk
Risk
Risk profile
Risk severity matrix
Scenario analysis
Sharing risk
Transferring risk
37
Backup
38

07 managing risk

  • 1.
  • 2.
  • 3.
  • 4.
    Purpose The purpose ofrisk management is to reduce the overall project risk to a level that is acceptable to the project sponsor and other stakeholders. 4
  • 5.
    Understanding the ProjectRisk • Project risk is defined by PMI as “an uncertain event or condition that, if it occurs, has a positive or negative effect on a project’s objectives”. • A negative impact poses a threat threat – “a condition or situation unfavorable to the project…a risk that will have a negative impact on a project objective if it occurs.” PMBOK® Guide 5
  • 6.
    Understanding the ProjectRisk • A positive impact poses an opportunity • A project manager proactively seeks to eliminate/reduce the impact of threats and capitalize on opportunities opportunity – “a condition or situation favorable to the project … a risk that will have a positive impact on a project objective if it occurs.” PMBOK® Guide 6
  • 7.
  • 8.
    The Risk EventGraph 8 Defining Planning Executing Closure
  • 9.
    Risk Management • RiskManagement –A proactive attempt to recognize and manage internal events and external threats that affect the likelihood of a project’s success. • What can go wrong (risk event). • How to minimize the risk event’s impact (consequences). • What can be done before an event occurs (prevention). • What to do when an event occurs (contingency plans). 9
  • 10.
    Risk Management’s Benefits •A proactive rather than reactive approach. • Reduces surprises and negative consequences. • Prepares the project manager to take advantage of appropriate risks. • Provides better control over the future. • Improves chances of reaching project performance objectives within budget and on time. 10
  • 11.
  • 12.
    1. Risk Identification •Information gathering • Risk Profile • Risk Breakdown Structure (RBS) • Understanding relationships • Risk register Risk identification – “the process of determining which risks might affect the project and documenting their characteristics.” PMBOK® Guide 12
  • 13.
    • A brainstormingactivity considering “what could go wrong” • Interview stakeholders • Use a SWOT analysis • Use a structured review – review a variety of project and other documents to uncover possible risks Information Gathering 13
  • 14.
    14 A risk profileis a list of questions that address traditional areas of uncertainty on a project. These questions have been developed and refined from previous, similar projects Partial Risk Profile for Product Development Project Risk Profile
  • 15.
    15 Risk Breakdown Structure(RBS) Organizations use risk breakdown structures (RBSs) in conjunction with work breakdown structures (WBSs) to help management teams identify and eventually analyze risks.
  • 16.
    • Learn thecause and effect relationships on risk events – Use a flow chart that shows how people, money, data, or materials flow from one person/location to another • Consider why a certain risk event may happen through root cause analysis – “Why might this happen?” Root cause analysis – “an analytical technique used to determine the basic underlying reason that causes a variance or defect or risk. A root cause may underlie more than one variance or defect or risk.” PMBOK® Guide Understanding Relationships 16
  • 17.
    • Understand triggers •A trigger may be specific to an individual risk • Triggers can be general indications of problems for the project as a whole Triggers – “indications that a risk has occurred or is about to occur.” PMBOK® Guide Understanding Relationships 17
  • 18.
    • Project managerdisplays lack of self-esteem • Team members do not show enthusiasm for project. • Project was started with inadequate time for planning. • Communications is overly general with little focus. • Reports yield little information about true project status. • Little effort has been given to risk management. Trigger for a Project as a Whole 18
  • 19.
    • The primaryoutput of risk identification is the risk register • The risk register includes risk categories, identified risks, potential causes, potential responses • The risk register is a living document Risk register – “the document containing the results of the qualitative risk analysis, quantitative risk analysis, and risk response planning. The risk register details all identified risks, including description, category, cause, probability of occurring, impact(s) on objectives, proposed responses, owners, and current status.” PMBOK® Guide Risk Register 19
  • 20.
  • 21.
    2. Risk Assessment •Qualitative Risk Analysis • Quantitative Techniques in Risk Analysis • Risk Register Updates 21 Risk event / condition Severity Impact (Effect or Consequences) Causes Likelihood of occurrence Controllability Risk assessment is the determination of quantitative or qualitative value of risk related to a concrete situation and a recognized threat (also called hazard).
  • 22.
    • How likelyis a risk to happen? • How big will the impact be? • When is the risk likely to occur? • How easy will it be to notice and correctly interpret the trigger? Qualitative risk analysis – “the process of prioritizing risks for subsequent further analysis or action by assessing and combining their probability and impact.” PMBOK® Guide Qualitative Risk Analysis 22
  • 23.
    Qualitative Risk Analysis- Cause and Effect Diagram 23
  • 24.
    Qualitative Risk Assessment- Risk Severity Matrix 24 Very Low Low Medium High Critical Very High High Medium Low Very Low Hardware Malfunctio ning Interface Problem System freezing
  • 25.
    • Bigger, morecomplex, riskier, more expensive projects may benefit from the rigor of quantitative structured techniques • Use when it is critical to predict the probability of completing a project on-time, on-budget, at the agreed upon scope and/or agreed upon quality Quantitative risk analysis – “the process of numerically analyzing the effect on overall project objectives of identified risks.” PMBOK® Guide Quantitative Techniques in Risk Assessment 25
  • 26.
  • 27.
    • Add theprobability of each risk occurring and its impact to the register • Document results of quantitative risk analysis in the risk register Risk Register Updates 27
  • 28.
    3. Risk ResponseDevelopment • Strategies for Responding to Risks • Develop contingency plans • Risk Register Updates Risk response planning – “the process of developing options and actions to enhance opportunities and reduce threats to project objectives.” PMBOK® Guide 28
  • 29.
  • 30.
    • Contingency Plan –An alternative plan that will be used if a possible foreseen risk event actually occurs. – A plan of actions that will reduce or mitigate the negative impact (consequences) of a risk event. • Risks of Not Having a Contingency Plan – Having no plan may slow managerial response. – Decisions made under pressure can be potentially dangerous and costly. Contingency Planning 30
  • 31.
  • 32.
    4. Risk ResponseControl • Step 4: Risk Response Control –Risk control • Execution of the risk response strategy • Monitoring of triggering events • Initiating contingency plans • Watching for new risks –Establishing a Change Management System • Monitoring, tracking, and reporting risk • Fostering an open organization environment • Repeating risk identification/assessment exercises • Assigning and documenting responsibility for managing risk 32
  • 33.
    • Sources ofChange –Project scope changes –Implementation of contingency plans –Improvement changes Change Management Control 33
  • 34.
    • The ChangeControl Process – Identify proposed changes. – List expected effects of proposed changes on schedule and budget. – Review, evaluate, and approve or disapprove of changes formally. – Negotiate and resolve conflicts of change, condition, and cost. – Communicate changes to parties affected. – Assign responsibility for implementing change. – Adjust master schedule and budget. – Track all changes that are to be implemented Change Management Control 34
  • 35.
  • 36.
  • 37.
    Key Terms Avoiding risk Changemanagement system Contingency plan Mitigating risk Risk Risk profile Risk severity matrix Scenario analysis Sharing risk Transferring risk 37
  • 38.