Особенности поискового продвижения интернет-магазиновborovoystudio
Презентация выступления Алексея Рылко, технического директора отдела продвижения Студии Борового, на Большом федеральном семинаре 1С-Битрикс в Минске 6 июня 2013 г.
Особенности поискового продвижения интернет-магазиновborovoystudio
Презентация выступления Алексея Рылко, технического директора отдела продвижения Студии Борового, на Большом федеральном семинаре 1С-Битрикс в Минске 6 июня 2013 г.
5. Services dominate the United States Economy: GDP by Industry, 2001 Source: Bureau of Economic Analysis, November 2002 Finance, Insurance, Real Estate 20% Wholesale and Retail Trade 16% Transport, Utilities, Communications 8% Health 6% Business Services 5% Other Services 11% Government (mostly services) 13% Manufacturing 14% Agriculture, Forestry, Mining, Construction 8% SERVICES
6. Changing Structure of Employment as Economic Development Evolves Time, per Capita Income Share of Employment Industry Services Agriculture Source: IMF, 1997
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16. Value Added by Tangible vs Intangible Elements in Goods and Services 商品與服務具形化 Fast food restaurant 速食餐廳 Plumbing repair Office cleaning Health club Airline flight Retail banking Insurance Weather forecast Salt Soft drinks CD Player Golf clubs New car Tailored clothing Furniture rental Lo Hi Hi Tangible Elements Intangible Elements
21. Seven Service Quality Gaps Customer experience relative to expectations Advertising and sales promises Customer interpretation of communications 1. Knowledge Gap 2. Standards Gap 3. Delivery Gap 5. Perceptions Gap 7. Service Gap Customer needs and expectations Management definition of these needs Translation into design/delivery specs Execution of design/delivery specs Customer perceptions of product execution 6. Interpretation Gap 4. I.C.Gap MANAGEMENT CUSTOMER