Presentation at "Impact Evaluation for Financial Inclusion" (January 2013) CGAP and the UK Department for International Development (DFID) convened over 70 funders, practitioners, and researchers for a workshop on impact evaluation for financial inclusion in January 2013. Co-hosted by DFID in London, the workshop was an opportunity for participants to engage with leading researchers on the latest research methods of impact evaluation and to discuss other areas on the impact evaluation agenda.

1. Role of Monitoring
Mayada El-Zoghbi, CGAP
Blaine Stephens, MIX

2. Monitoring and Evaluations
How is my program Are my clients doing
doing vis-à-vis the better because of the
set goals? program?
MONITORING AND IMPACT
PROJECT ASSESMENT
EVALUATION
Improve Prove impact
performance

3. M&E Framework
Activities Outputs Outcomes Impact
Performance monitoring
• Indicators for measuring change
• Systems for supporting monitoring
Project evaluation
Impact assessment

4. Evolution of indicators in financial inclusion
Market
Financial
inclusion
(FAS, AFI)
Responsible
finance
(Smart
Campaign,
PIIF)
Branchless
banking / e-
Financial money
performance, Social performance
Outreach , Credit (SPTF)
(CGAP, SEEP) SME
Savings
Retail
<2000 2005 2010 2015
Tool development

5. Example: Financial capability project
Activities Outputs Outcomes Impact
Example on financial literacy:
Create financial literacy Delivery channels Other service providers Improved client welfare
materials developed by providers enter the market
Reduced vulnerability to
Select and train trainers Clients trained on Clients improve use of shocks
financial literacy financial services
Train service providers
Examples of assumptions:
Training delivery model Scalable business
adapted to client model is developed for
environment training
Tracking progress and testing assumptions in the monitoring framework
Think about a recent financial inclusion project. What does the results chain (or one piece of it)
look like? How do you track progress? What assumptions are key to that chain and your
monitoring? Write down and be ready to discuss with the group.