Accelerating Innovation Reza Mahdavi Vice President Corporate Affairs and General manager Global Learning Networks  Cisco System [email_address]
Dream of Flying……
The great Leonardo Davinci
Bishop John Wilkins
Gliding and not flapping…..
The wrights Brothers
Innovation Is Occurring Everywhere Connecting for Innovation Global National Regional Customers Partners Suppliers Intra-Organizational Enterprise Innovation Inter-Organizationa l Open Innovation Extra-Organizational Environmental Innovation
CULTURE
Innovation Is the Cornerstone of Cisco’s Culture
Cisco Innovation Evolution Started at Stanford Shipped First Router; Developed  IGRP Protocol Shipped Multiport Communications Interface (MCI) IPO; 192 Employees Acquired Crescendo; Released 3000, 4000 and 7000 Series Routers Released Catalyst Switch: Collaboration with IBM Entered Service Provider Market; Released Gigabit Switch Router (GSR) Shipped First IP Telephone; Developed Optical Strategy; First GGSN to market with Microsoft (1999) Released  Wireless LAN Products Acquired Andiamo; Purchased Linksys to Enter Home Networking Market; EMC, Hitachi, HP, IBM become OSMs for MDS (2003); W/less, security embedded in Intel silicon (2003) Developed CRS-1 Carrier Routing System; Shipped  6-millionth IP Phone (2005) ; Launch SMB Communications with Microsoft Introduced Integrated Services Router; Purchased Scientific Atlanta for Video; Deliver Next-Gen Routers with Fujitsu (2005) 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006
Innovation Outputs: Multiple Manifestations New Technology CRS-1/IOX New Product or Service IP Telephony New Customer Experience Network Advanced Services New Process Business Councils New Education Engine Networking Academies New Business Model Linksys New Market Unified Communications New Channel E-Commerce
Cisco’s Innovation Model...  Build / Buy / Partner... Collaborate COLLABORATE BUILD BUY PARTNER
Cisco—The Technology Innovator $4+ Billion R&D Investment Annually More than 17,000 Engineers Working in More than 10 Major Labs Worldwide More than 2000 Patents Have Been Issued to Cisco Inventors 99 issued patents and 386 patents pending from India-based R&D Recent Innovations CRS-1 Carrier Routing System IOS XR Self-Defending, Self-Healing Operating System Software TelePresence High-Definition Network-Based Meeting Solution
Innovation Enables New Opportunity Invention Zone Optimization Zone Deployment Zone Foundation Advanced Emerging 1 Invent 2 Scale 3 Optimize 4 Offload
New Innovation for New Markets Ideas Find 2. Deploy 1. Invent Filter Initiate BU Formed Graduate Eliminate Accelerate $1B,  5-7 yrs? Execute Commit
Case Study Reinventing an Industry Source: Cisco, TCG Advisors Invention Zone Optimization Zone Deployment Zone TDM PBX Unified Comm 1 Invent 2 Scale 3 Optimize 4 Offload
Innovation …  is built into Cisco’s culture …  takes many forms: Technology, products,  business processes and models …  results from common tools:  Build, buy, partner Innovation at Cisco A Continuous Process
INTERNAL VENTURING EMERGING MARKETS TECHNOLOGY GROUP
Cycle of Innovation Deploy Differentiation at Scale Invent Differentiated  Offering Manage Mission-critical Processes at Scale Extract Resources to Reinvest for Core 2. Deploy 1. Invent 3. Manage 4. Offload / Repurpose Advanced Technology Foundation Technology Emerging Technology Reinvent Technology Source: Cisco, TCG Advisors
What is “Core” to you? “ Any activity that creates  sustainable differentiation  in the target markets resulting in premium prices or increased volume. Core management seeks to  dramatically outperform  all competitors within the domain of core. Source: Cisco, TCG Advisors
Internal Venture Math 15  Successful ET’s $6.5B 75% 1,000 Prospects 20 ET Investments 2%
Nurture & Scale Internal Innovation Protect and Grow Source: “Mapping your Innovation Strategy”, Harvard Business Review, May 2006 Cisco EMTG New BU Demos Alliance Channels Job RFP Lab Acquisition
Invent Like a Startup Scale Like Cisco New BU Mfg Marketing Sales Services Integrated Go-To-Market  Approach Invent Build Sell Support
EMTG and Innovation Types Focus on the Product Leadership Zone Source: Geoffrey Moore, “Dealing with Darwin” EMTG
OPEN INNOVATION
Top Three External R&D Partners Other Companies  Academia Commercial labs Possible Partners…. InnoCentives – global 25K problem solvers Yet2be.com – online broker Source: Dr. J. Duga  and T. Studt, “ 2006 R&D Funding Improves Amid Increasing Restraints”, R&D Magazine, January 2006
Benefits Share risk of costly and disruptive innovation Curb shrinkage of local talent pool Address emerging market needs Reduce new product and services failures Increase responsiveness  to unpredictable market shifts Source: Forrester research,” Innovation Networks: Global Process report 2006
What to do Find your core – pick the right role Networked Innovation culture Increase Innovation Capabilities (process & Governance, comp) Share IP Involve customers
Hire for Adaptability Strategic thinking Team building Customer empathy  Ability to make connections  Cross cultural communications
Innovation Driven By Consumers Description Involving consumers as a source  of new ideas to create or improve  products and services Proof Points Firms like P&G, Nokia, and Nestle  are using the Internet to gathering  input from customers Impact Products that include consumer  input are better and more responsive to consumer needs Thought Starter Launch an “Innovations Hub” and invite customers to design a next new product or service Source: TrendWatching , 2006
“ CONNECTED INNOVATION”
It’s All About Connections THINGS Availability PEOPLE Diversity PLACES Accessibility NETWORK Mobility Enterprise Internet
Everything Will Be Connected 14 billion devices will be connected to the Internet by 2010 Source: Forrester Research, February 2005 14 Billion 300 Million 2001 2006 2008 2009 2010 2007 2002 2003 2004 2005
Innovation Is Occurring Everywhere Connecting for Innovation Global National Regional Customers Partners Suppliers Intra-Organizational Enterprise Innovation Inter-Organizationa l Open Innovation Extra-Organizational Environmental Innovation
Network-Accelerated Innovation (NAI) Connects all sources in the innovation process—from idea to execution Diversity of ideas Independent thought Decentralization of power Aggregation of information Benefits Improves quality, desirability, and viability of ideas Increases productivity; reduces costs in the process Delivers faster time to value NAI
BARRIERS TO INNOVATIONS
The Innovation Process Generate Sense Select Develop Commercialize to bring into being; combine to become aware of; perceive; notice trends to make a choice among several; prioritize to come gradually into existence or activity to put into effect; carry out; make valid
 
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  • 1.
    Accelerating Innovation RezaMahdavi Vice President Corporate Affairs and General manager Global Learning Networks Cisco System [email_address]
  • 2.
  • 3.
  • 4.
  • 5.
    Gliding and notflapping…..
  • 6.
  • 7.
    Innovation Is OccurringEverywhere Connecting for Innovation Global National Regional Customers Partners Suppliers Intra-Organizational Enterprise Innovation Inter-Organizationa l Open Innovation Extra-Organizational Environmental Innovation
  • 8.
  • 9.
    Innovation Is theCornerstone of Cisco’s Culture
  • 10.
    Cisco Innovation EvolutionStarted at Stanford Shipped First Router; Developed IGRP Protocol Shipped Multiport Communications Interface (MCI) IPO; 192 Employees Acquired Crescendo; Released 3000, 4000 and 7000 Series Routers Released Catalyst Switch: Collaboration with IBM Entered Service Provider Market; Released Gigabit Switch Router (GSR) Shipped First IP Telephone; Developed Optical Strategy; First GGSN to market with Microsoft (1999) Released Wireless LAN Products Acquired Andiamo; Purchased Linksys to Enter Home Networking Market; EMC, Hitachi, HP, IBM become OSMs for MDS (2003); W/less, security embedded in Intel silicon (2003) Developed CRS-1 Carrier Routing System; Shipped 6-millionth IP Phone (2005) ; Launch SMB Communications with Microsoft Introduced Integrated Services Router; Purchased Scientific Atlanta for Video; Deliver Next-Gen Routers with Fujitsu (2005) 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006
  • 11.
    Innovation Outputs: MultipleManifestations New Technology CRS-1/IOX New Product or Service IP Telephony New Customer Experience Network Advanced Services New Process Business Councils New Education Engine Networking Academies New Business Model Linksys New Market Unified Communications New Channel E-Commerce
  • 12.
    Cisco’s Innovation Model... Build / Buy / Partner... Collaborate COLLABORATE BUILD BUY PARTNER
  • 13.
    Cisco—The Technology Innovator$4+ Billion R&D Investment Annually More than 17,000 Engineers Working in More than 10 Major Labs Worldwide More than 2000 Patents Have Been Issued to Cisco Inventors 99 issued patents and 386 patents pending from India-based R&D Recent Innovations CRS-1 Carrier Routing System IOS XR Self-Defending, Self-Healing Operating System Software TelePresence High-Definition Network-Based Meeting Solution
  • 14.
    Innovation Enables NewOpportunity Invention Zone Optimization Zone Deployment Zone Foundation Advanced Emerging 1 Invent 2 Scale 3 Optimize 4 Offload
  • 15.
    New Innovation forNew Markets Ideas Find 2. Deploy 1. Invent Filter Initiate BU Formed Graduate Eliminate Accelerate $1B, 5-7 yrs? Execute Commit
  • 16.
    Case Study Reinventingan Industry Source: Cisco, TCG Advisors Invention Zone Optimization Zone Deployment Zone TDM PBX Unified Comm 1 Invent 2 Scale 3 Optimize 4 Offload
  • 17.
    Innovation … is built into Cisco’s culture … takes many forms: Technology, products, business processes and models … results from common tools: Build, buy, partner Innovation at Cisco A Continuous Process
  • 18.
    INTERNAL VENTURING EMERGINGMARKETS TECHNOLOGY GROUP
  • 19.
    Cycle of InnovationDeploy Differentiation at Scale Invent Differentiated Offering Manage Mission-critical Processes at Scale Extract Resources to Reinvest for Core 2. Deploy 1. Invent 3. Manage 4. Offload / Repurpose Advanced Technology Foundation Technology Emerging Technology Reinvent Technology Source: Cisco, TCG Advisors
  • 20.
    What is “Core”to you? “ Any activity that creates sustainable differentiation in the target markets resulting in premium prices or increased volume. Core management seeks to dramatically outperform all competitors within the domain of core. Source: Cisco, TCG Advisors
  • 21.
    Internal Venture Math15 Successful ET’s $6.5B 75% 1,000 Prospects 20 ET Investments 2%
  • 22.
    Nurture & ScaleInternal Innovation Protect and Grow Source: “Mapping your Innovation Strategy”, Harvard Business Review, May 2006 Cisco EMTG New BU Demos Alliance Channels Job RFP Lab Acquisition
  • 23.
    Invent Like aStartup Scale Like Cisco New BU Mfg Marketing Sales Services Integrated Go-To-Market Approach Invent Build Sell Support
  • 24.
    EMTG and InnovationTypes Focus on the Product Leadership Zone Source: Geoffrey Moore, “Dealing with Darwin” EMTG
  • 25.
  • 26.
    Top Three ExternalR&D Partners Other Companies Academia Commercial labs Possible Partners…. InnoCentives – global 25K problem solvers Yet2be.com – online broker Source: Dr. J. Duga and T. Studt, “ 2006 R&D Funding Improves Amid Increasing Restraints”, R&D Magazine, January 2006
  • 27.
    Benefits Share riskof costly and disruptive innovation Curb shrinkage of local talent pool Address emerging market needs Reduce new product and services failures Increase responsiveness to unpredictable market shifts Source: Forrester research,” Innovation Networks: Global Process report 2006
  • 28.
    What to doFind your core – pick the right role Networked Innovation culture Increase Innovation Capabilities (process & Governance, comp) Share IP Involve customers
  • 29.
    Hire for AdaptabilityStrategic thinking Team building Customer empathy Ability to make connections Cross cultural communications
  • 30.
    Innovation Driven ByConsumers Description Involving consumers as a source of new ideas to create or improve products and services Proof Points Firms like P&G, Nokia, and Nestle are using the Internet to gathering input from customers Impact Products that include consumer input are better and more responsive to consumer needs Thought Starter Launch an “Innovations Hub” and invite customers to design a next new product or service Source: TrendWatching , 2006
  • 31.
  • 32.
    It’s All AboutConnections THINGS Availability PEOPLE Diversity PLACES Accessibility NETWORK Mobility Enterprise Internet
  • 33.
    Everything Will BeConnected 14 billion devices will be connected to the Internet by 2010 Source: Forrester Research, February 2005 14 Billion 300 Million 2001 2006 2008 2009 2010 2007 2002 2003 2004 2005
  • 34.
    Innovation Is OccurringEverywhere Connecting for Innovation Global National Regional Customers Partners Suppliers Intra-Organizational Enterprise Innovation Inter-Organizationa l Open Innovation Extra-Organizational Environmental Innovation
  • 35.
    Network-Accelerated Innovation (NAI)Connects all sources in the innovation process—from idea to execution Diversity of ideas Independent thought Decentralization of power Aggregation of information Benefits Improves quality, desirability, and viability of ideas Increases productivity; reduces costs in the process Delivers faster time to value NAI
  • 36.
  • 37.
    The Innovation ProcessGenerate Sense Select Develop Commercialize to bring into being; combine to become aware of; perceive; notice trends to make a choice among several; prioritize to come gradually into existence or activity to put into effect; carry out; make valid
  • 38.