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Making content
Skye Doherty
November 2010
Content is the most important thing on your site.
It is what sets you apart from competitors. It is
why users visit you, search engines rank you
and advertisers buy digital inventory
 Find out what makes good content
 Identify content opportunities
 Turn those ideas into plans
 Learn how to record and edit audio
Today you will …
Good content can
Develop / reinforce brand
Get messages out effectively
Engage customers / audiences
Reach niche audiences
Check out these content producers
http://www.mediastorm.com/
http://duckrabbit.info/
Where to get ideas
 Stories
 Solutions
 Expertise
 Events
 Personalities
Task
What story can you tell?
What expertise do you have?
Are there any upcoming events?
What do you know that others want to?
Match the qualities of your content with
the right medium and tools
Stories Solutions Expertise Events
Text
News release
Social media
Blog post
FAQ
Newsletter
Forum
Q&A
Wiki
Blog
Press release
Social media
Forum
Sound
Audio slideshow
Radio package
Podcast Interview
Podcast
Podcast
Interview
Vision
Image gallery
Video
Social media
Slideshow
Animation
Vlog
Interview
Vlog
Presentation
Video, vlog
Image gallery
Maps
Social media
1. Create original content
2. Update regularly
3. Know your audience and what they want
4. Use social media for exposure and reach
5. Make all content meaningful
Five tips
Getting the words right
Concise
Scannable
Objective
Techniques
 Simple language
 Deliver what you promise
 Avoid meaningless phrases
 Use bullets, subheads, emphasis
 Hyperlinks, keywords, metadata
The story: who, what, where, when, why,
how. If reader stopped now they would
have the facts.
Detail: expands on facts adds
information
Least important
information
“With the goal of prioritization and agreement
on criteria for a comprehensive recyclable cup
solution, discussions will address obstacles
and opportunities.”
Starbucks June 2009
“Primary prevention includes health promotion
and requires action on the determinants of
health to present disease occurring …
“It has been described as refocusing upstream to
stop people falling in the waters of disease."
UK Department of Health
C/- BBC Plain English Awards
Introducing the Breaking Borders Awards
Google
Kick start your year with a cleanse and enter to win!
Whole Foods
User post: How to use LinkedIn for biotech projects
LinkedIn
Webchat: Q&A with new General Motors North America
president Mark Reuss GM
Video: Cisco chief demo guy shows newest collaboration
tools Cisco
Task
Look at the press release you brought:
1. How could you improve the writing?
2. What other content could you create?
Introduction to audio
Recording
http://www.youtube.com/watc
hmaps
Editing http://audacity.sourceforge.net
Publishing http://podcastmachine.com
 http://skyedoherty.com
 www.twitter.com/skyedoherty
 www.slideshare.net/skyedoherty
 www.delicious.com/skyedoherty
 www.scribd.com/skyedoherty
Resources
http://skyedoherty.com

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Content

  • 2. Content is the most important thing on your site. It is what sets you apart from competitors. It is why users visit you, search engines rank you and advertisers buy digital inventory
  • 3.
  • 4.  Find out what makes good content  Identify content opportunities  Turn those ideas into plans  Learn how to record and edit audio Today you will …
  • 5. Good content can Develop / reinforce brand Get messages out effectively Engage customers / audiences Reach niche audiences
  • 6.
  • 7. Check out these content producers http://www.mediastorm.com/ http://duckrabbit.info/
  • 8. Where to get ideas  Stories  Solutions  Expertise  Events  Personalities
  • 9. Task What story can you tell? What expertise do you have? Are there any upcoming events? What do you know that others want to?
  • 10. Match the qualities of your content with the right medium and tools
  • 11. Stories Solutions Expertise Events Text News release Social media Blog post FAQ Newsletter Forum Q&A Wiki Blog Press release Social media Forum Sound Audio slideshow Radio package Podcast Interview Podcast Podcast Interview Vision Image gallery Video Social media Slideshow Animation Vlog Interview Vlog Presentation Video, vlog Image gallery Maps Social media
  • 12. 1. Create original content 2. Update regularly 3. Know your audience and what they want 4. Use social media for exposure and reach 5. Make all content meaningful Five tips
  • 15. Techniques  Simple language  Deliver what you promise  Avoid meaningless phrases  Use bullets, subheads, emphasis  Hyperlinks, keywords, metadata
  • 16. The story: who, what, where, when, why, how. If reader stopped now they would have the facts. Detail: expands on facts adds information Least important information
  • 17. “With the goal of prioritization and agreement on criteria for a comprehensive recyclable cup solution, discussions will address obstacles and opportunities.” Starbucks June 2009
  • 18. “Primary prevention includes health promotion and requires action on the determinants of health to present disease occurring … “It has been described as refocusing upstream to stop people falling in the waters of disease." UK Department of Health C/- BBC Plain English Awards
  • 19. Introducing the Breaking Borders Awards Google Kick start your year with a cleanse and enter to win! Whole Foods User post: How to use LinkedIn for biotech projects LinkedIn Webchat: Q&A with new General Motors North America president Mark Reuss GM Video: Cisco chief demo guy shows newest collaboration tools Cisco
  • 20. Task Look at the press release you brought: 1. How could you improve the writing? 2. What other content could you create?
  • 23.  http://skyedoherty.com  www.twitter.com/skyedoherty  www.slideshare.net/skyedoherty  www.delicious.com/skyedoherty  www.scribd.com/skyedoherty Resources

Editor's Notes

  1. Some of these techniques can be taken from print journalism. The inverted pyramid is an efficient way of communicating information. It demands a focus on facts, objectivity and concise delivery. But this alone is not enough.
  2. Keywords are really important. Get them in your headlines. And, make sure your headline tells the reader what they’ll get. Don’t get too creative. It doesn’t work on the web. Here are some examples from corporate blogs. Notice use of keywords and medium – telling you what you are getting.