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Business etiquette and hospitality in spain
1.
2.
MEETING AND GREETING
3.
ADDRESSING A PERSON 1º 1 TWO
SURNAME MR OR MRS 2º “USTED” instead “TÚ” “TÚ” instead “USTED”
4.
BODY LANGUAGE few cm IT’S
COMMON TO SEE:
5.
BEHAVIOUR AND MANNERS When
you’re considered a friend
6.
TIME AND PUNCTUALITY Open
in the morning and reopen after lunch SIESTA From 10 to 2 and 5 to 8 From 9 to 2 pm “PUNCTUALITY”
7.
CONVERSATION
8.
DRESS Parties and celebrations: Folkloric
costumes: In a business: JACKET TIE SKIRT S U I T HEELS
9.
BUSINESS MEALS
10.
STUDENTS AND SCHOOL PUBLIC
HIGH SCHOOLS PRIVATE HIGH SCHOOLS:
11.
HELPFUL HINTS
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