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1. PG -31
The Network Solutions global performance management cycle consisted of the
following process:-
1. Goal cascading and team building - Build cascading organizational objectives
by mapping them across the organizational structure and teams.
2. Performance Planning - Performance planning is a formal process in
organizations for discussing, identifying and planning the organizational as well
as individual goals which an employee can or would achieve in coming appraisal
or review cycle.
3. Development Planning- Personal developmental goals that will increase their
ability to contribute to the success of your organization.
4. Ongoing discussions and updates between managers and employees -
Between managers and employees are not enough to maximize engagement.
Employees value communication from their manager not just about their roles
and responsibilities but also about what happens in their lives outside of work.
5. Annual performance summary- Annual Performance Summary as far as you
as a manager are concerned, the primary purpose of the annual performance
summary is to give the team member constructive feedback on how well they
have performed over the period.
PG - 32
1. Overall, what is the overlap between Network Solutions’ system and an ideal
system?
❖ The overlap between Network solutions and an ideal system is that -
➢ The Network solutions wanted to improve its ability to meet its
organizational goals.
➢ Overlap was the standardize the system completely throughout the entire
company.
➢ Created their performance to align directly with employee’s goals and the
company.
➢ To adjust the policies and practices continuous checks were made at
different intervals.
➢ There were two- way communication was determined so that managers
and employees can share positive and negative about their performance.
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https://www.coursehero.com/file/26424247/Case-Study-1-2docx/
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2. 2. What are the features of the system implemented at Network Solutions that
correspond to the features of the ideal characteristics? Which of the ideal characteristics
are missing? For which of the ideal characteristics do we need additional information to
evaluate whether they are part of the system at Network Solutions?
❖ Features that compared to the features described as ideal characteristics : -
➢ Strategic Congruence - The design is proposed by creating the
performance management.
➢ Standardization - The ideal performance management system requires
that the aspects of performance measured are uniform and there is a
constant level of strictness.
➢ Reliability - A plan to monitor for and correct any ineffective practices and
implement correcting policies and practices.
➢ Validity - The performance management system measures what is valid
at hand. Evaluation principle therefore makes sure that employees are
evaluated only issue that regard their line of work.
➢ Acceptability and Fairness - The employees knew that they will be
awarded according to their performance as the rating scale would help to
evaluate their performance.
3. Based on the description of the system at Network Solution, what do you anticipate will be
some advantages and positive outcomes resulting from the implementation of the system?
❖ Network Solutions Inc. is a worldwide leader in hardware, software and services
essential to computer networking. The performance management system that the
company adopts is fully geared to achieve this end.
❖ I anticipate that, there will be some advantages and positive outcomes resulting from
the implementation of the system : -
➢ Goal setting that the system helps employees understand the link between
their responsibilities and the overall objectives of organization.
➢ Communication that the system that the company adopts will encourages
good communication between managers and employees.The
communication about work performance creates a sense of security from
the employers and helps the company in retention efforts.
➢ Motivation that the appraisal system acts as tool of motivation since
employee rewards are tied directly to performance.
4. Based on the description of the system at Network Solutions, what do you anticipate will be
some disadvantages and negative outcomes resulting from the implementation of the system?
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https://www.coursehero.com/file/26424247/Case-Study-1-2docx/
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3. ❖ The following below are the possible disadvantages associated with this system of
management performance: -
➢ Risk of Internal Competition- This system might encourage employees to
compete with each other of job status, position and pay. Teams might be broken
down by betray and misleading employee communication due to strong rivalry.
➢ Expenses and Time- This system requires that employees are given accurate
training to equip employees with skills as required by the plan. This requires the use
of extra resources and time in the extensive training, retraining and career
development workshop for every division and employee division.
➢ Favoritism- Due to the rating of employees, there appear individuals who are
viewed as key and they are more assign with new job roles and duties as team
leaders. This creates objection and disbelief among the team members which might
adversely affect the morale
This study source was downloaded by 100000834514599 from CourseHero.com on 10-15-2021 05:56:19 GMT -05:00
https://www.coursehero.com/file/26424247/Case-Study-1-2docx/
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