Sherrie Suski discusses the importance of pulse surveys in employee engagement.

1. This Photo by Unknown Author is licensed under CC BY-NC-ND
Pulse Surveys

2. Pulse Surveys
Pulse Surveys can include:
Annual Employee
Satisfaction Surveys
Weekly check-ins
Reaction Surveys-
Targeted questions
around a particular
initiative

3. Questions Pulse Surveys can Answer
Are My Employees
Engaged?
How does this correlate
to turnover?
Are there opportunities
for manager training?
Are certain
departments more
productive than others
and is there a
correlation with
employee
engagement?
How are my employees
responding to a certain initiative
that was introduced?

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Annual Satisfaction Surveys
Report
Respond
Gather
Assess
 Give thoughtful consideration to which topics you want to address
 Decide if it will be anonymous
 Use a survey like Survey Monkey or Culture Amp
 Assess trends in the organization
 Are they limited to one department or are they company wide?
 Respond to the organization with what the plans are to address the issues and
prioritize
 Summarize and report to management as well as back to the workforce

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Weekly Check-ins
Report
Respond
Gather
Assess
 Pick one or two important issues you want feedback on
 May not include the whole organization
 Make the questions open ended
 Assess trends
 Are there better ways to communicate an initiative?
 Respond individually even though it is anonymous feedback
 Limited to areas that you feel deserve attention.
 Organizational reporting may not be necessary

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 Pick a recently implemented initiative.
 Ask open ended or specific questions about it and their reaction to it
Reaction Survey
Report
Respond
Gather
Assess
 Part of what makes reaction surveys beneficial is the ability to measure the
response to an important event or decision that has happened recently in the
 Respond in terms of what adjustments you may be able to make or more
communication around why a certain decision was made
 Report overall reactions to the pertinent teams.
 Organizational reporting may not be necessary