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5 WAYS TO CREATE AMAZING CUSTOMER 
SERVICE DURING CUSTOMER SERVICEWEEK 
OCTOBER 6TH – 12TH, 2014 
Copyright © MMXIV Shep Hyken – Used with permission. www.Hyken.com
Call your best 
customers just to say: 
“Hello and thank you 
for your business.” 
(Or maybe all of your 
customers.) 
www.Hyken.com
Show internal 
customers 
how much you 
appreciate 
the work they do. 
Thank them 
for their 
support. 
www.Hyken.com
Thank your customers 
via social media. 
Send out a Tweet telling your 
customers how much you appreciate 
them. 
Create a short video thanking your 
customers, and post it on YouTube. 
Consider having as many of your 
employees as possible be a part of 
the video. 
Ask questions on Facebook to 
promote customer service discussion 
and improvements. 
www.Hyken.com
Make a donation to a charity 
that is important to your customer. 
It doesn’t have to be a lot. 
It really is the thought that counts. 
www.Hyken.com
Have fun. 
Celebrate with your employees. 
Surprise everyone 
with a special lunch or dessert. 
Distribute gift cards to a popular 
coffeehouse or restaurant. 
www.Hyken.com
Finally, it has always been my 
belief that Customer Service Week 
should really be every week. 
Now, go out there and be 
Amazing! 
– Shep Hyken 
www.Hyken.com
Like, follow, see or connect with Shep! 
www.Hyken.com

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5 Ways to Create AMAZING Customer Service During Customer Service Week

  • 1. 5 WAYS TO CREATE AMAZING CUSTOMER SERVICE DURING CUSTOMER SERVICEWEEK OCTOBER 6TH – 12TH, 2014 Copyright © MMXIV Shep Hyken – Used with permission. www.Hyken.com
  • 2. Call your best customers just to say: “Hello and thank you for your business.” (Or maybe all of your customers.) www.Hyken.com
  • 3. Show internal customers how much you appreciate the work they do. Thank them for their support. www.Hyken.com
  • 4. Thank your customers via social media. Send out a Tweet telling your customers how much you appreciate them. Create a short video thanking your customers, and post it on YouTube. Consider having as many of your employees as possible be a part of the video. Ask questions on Facebook to promote customer service discussion and improvements. www.Hyken.com
  • 5. Make a donation to a charity that is important to your customer. It doesn’t have to be a lot. It really is the thought that counts. www.Hyken.com
  • 6. Have fun. Celebrate with your employees. Surprise everyone with a special lunch or dessert. Distribute gift cards to a popular coffeehouse or restaurant. www.Hyken.com
  • 7. Finally, it has always been my belief that Customer Service Week should really be every week. Now, go out there and be Amazing! – Shep Hyken www.Hyken.com
  • 8. Like, follow, see or connect with Shep! www.Hyken.com