Fostering health information literacy through use of a virtual world


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A presentation by Sheila Webber, Information School, University of Sheffield, UK; Elisabeth Jacobsen Marrapodi, Trinitas Regional Medical Center, USA and
Rossana I. Barrios, Biblioteca Conrado F. Asenjo, University of Puerto Rico. Presented at the LILAC (Information Literacy) conference, London, England, 19 April 2011 and in Second Life on Infolit iSchool on 13 April 2011.
The presentation identifies ways in which virtual worlds can be used to foster health information literacy, using the example of the virtual world, Second Life (SL). The presenters describe a project involving health quizzes on the web and in SL from a librarian based in the USA, a Spanish-language initiative in SL from a librarian in Puerto Rico, and a joint venture to create an installation about health information literacy.

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Fostering health information literacy through use of a virtual world

  1. 1. Fostering health information literacy through use of a virtual worldSheila Webber, Information School, University of Sheffield, UKElisabeth Jacobsen Marrapodi, Trinitas Regional Medical Center, USARossana I. Barrios, Biblioteca Conrado F. Asenjo, University of Puerto RicoLILAC conference, London, April 2011
  2. 2. Outline• Second Life & Health Literacy• Marrapodi: a health literacy exhibit and quiz in SL• Barrios: Spanish Language health information literacy in SL• Webber: Health Information Literacy Corner on Infolit iSchool• Conclusions
  3. 3. Second Life (SL), a Virtual World (VW)• VW = persistent, multiuser, avatars, networked• 3-D VW world, owned by (& trademark of) Linden Lab• Avatars- 3D representation of yourself – free to signup• Most things created by SL residents: SL fashion designers, architects, bakers, animal makers …. real economy in SL• Need to download SL browser & have good broadband connection & computer graphics card• Communication through text chat, Voice and Instant Messaging• C. 70,000 people online simultaneously, international, wide age range
  4. 4. Medical/ health use “I was not so• Kirriemuir (2010) notes is a key subject confronting, but it puts you in that area for education in virtual worlds situation. You still wanted to solve• Low risk, can be lower cost, and evidence that problem and of engagement fix that patient so you really got• Simulations, communications, diagnosis, drawn into the whole situation.” anatomy, health education (e.g. McCallum student quoted in et al, 2010; Wiecha, 2010) Rogers (2009: 885) “3-D virtual worlds provide users with a more immersive and socially interactive experience, as well as a feeling of embodiment that has the potential to facilitate the clinical communication process.” Gorini (2008)
  5. 5. What is Health Literacy?• Health Literacy is about being able to: – Read – Understand – Act – Why outreach in VR?
  6. 6. Health Literacy in the Virtual World of Second Life Elisabeth Jacobsen Marrapodi, Library Director This research project has been partially funded with Federal fundsTrinitas Regional Medical Center from the National Library of Medicine, Elizabeth, New Jersey USA National Institutes of Health, Department of Health and Human Services, under Contract No. NO1- 2010 Research Award LM-6-3501 with New York UniversityMLA/Hospital Libraries Section
  7. 7. Study: Can Online Interactive Games Improve Health Literacy?The Research Team:Team Leader: Medical LibrarianAdvisors: Cardiology, Neurology &Education Nurses Targeted Topics:Intern: 2nd Year MLS Student Heart Attack StrokeTeaching Objective: Offer fun, Medical Terminologyeducational, interactive Consumer HealthLiteracy quizzes using web 2.0 and a Target Populations: local communityvirtual platform (Second Life) to increase to global outreachpublic awareness about signs andsymptoms on selected health topics Numbers: Website quizzes = 491 Website survey responses = 59Study Timeline: January 2010 – January Second Life quizzes = 6542011 Second Life survey responses = 197
  8. 8. Advantages of online interactive gamesFor the Consumer: For the Educator:• Private, anonymous • Inexpensive• Learn at your own pace • Where your customers• Accessible 24/7 are• Fun • Maximum outreach
  9. 9. The Virtual World of Second Life HealthInfo Island
  10. 10. Traveling Mini-Exhibits in Second Life
  11. 11. Obstacles
  12. 12. Health Literacy Prototype for Hispanic Populations in Second Life ™ Rossana I. Barrios (PI Illios) Conrado F. Asenjo Library, UPR-RCM Spanish-language tutorials and information on selected health issues, links to health sites, and meeting space for instructional events.
  13. 13. …y los Hispanic Population in Second Life
  14. 14. Hispanic Population in SL• Educational Purposes• Entertainment / Leisure• Business• Economic problems / unemployment• Creativity• Curiosity• Health problems• Caregivers• Isolated• Others
  15. 15. Addressing Information Needs• This community has information needs and might seek for it in-world.• …but it is usually in other languages.
  16. 16. Spanish Language Speakers• Every racial or ethnic group has specific health problems. The differences in health may result from: – Genetic factors – Environmental factors – Access to medical care – Cultural factors Medline Plus Español
  17. 17. The main health sciences information resource center on the Island and is considered to have the most complete collection of its kind in the Caribbean. Collection and services support all health related academic programs.Conrado F. Asenjo LibraryUniversity of Puerto Rico, Medical Sciences Campus
  18. 18. Conrado F. Asenjo Library University of Puerto Rico, Medical Sciences CampusPublic universitylibrary: As a resourcelibrary under theNational Network ofLibraries of Medicine,the institution iscommitted to providingand promoting useand access toinformation resourcesand databases amonghealth professionals inthe community, bothindividually andthrough affiliatedinstitutions.Information Servicesfor the Public: TheLibrary providesextensive informationresources to serve thegeneral public.
  19. 19. Health Literacy Prototype for Hispanic Populations in Second Life ™ Conrado F. Asenjo Library, UPR-RCM
  20. 20. Latinos & Health• We chose from CDA & OMDH reports as main Latinos’ health problems• Topics addressed: – Guidance in evaluating health resources – Influenza A (H1N1) – Heart disease – Diabetes
  21. 21. Emphasis on informed decisions• Emphasis is in guidance and search, but not to replace health professional intervention.• Assessment of reliable health information.• Prevention and education.• The medical library as a trusted center of guidance and assistance to the community.
  22. 22. Design
  23. 23. Design• User-friendly materials• Learning Paths• Bilingual Material• Previously evaluated and appropriate links for Hispanic populations.• Plain Language• Aimed at informed decision making
  24. 24. Graphic Material
  25. 25. Outreach Strategies Listening SL’s Hispanicpopulation needs Activities Planned Suggestions mailbox according to these needs Polls Self-running presentations You Tube Conversations Videos
  26. 26. Outreach Strategies Google Site
  27. 27. Outreach Strategies• Facebook • You Tube• Twitter • Flickr• SlideShare presentations • Koinup
  28. 28. Health Information Literacy corner on Infolit iSchool Sheila Webber / Sheila Yoshikawa
  29. 29. In addition to the heart/stroke quiz … HIV/AIDS information seeking related to SCONUL 7 Pillars (by Robin Ashford (SL Mochi), librarian at George Fox University, USA, & former community librarian in SL Model of SCONUL 7 Pillars of information literacy, with examples of a search “Should we panic about bird flu” (Sheila Webber & students)
  30. 30. HealthInfo Island Health Commons Teleport to Swine flu health related HIV/AIDS quilt places in SL e.g. Tour of the Testis Virtual hallucinations
  31. 31. • Venue for discussion, social events, CPD
  32. 32. Conclusions• Global outreach in real time crossing over all demographics, truly multinational• Content designed and created by SL Residents; create targeted material + use other people’s• Platform for education, entertainment, living • educational interventions • inworld “passers by”; awareness raising • CPD• Multiple channel strategy (net + virtual world)
  33. 33. Sheila Webber Elisabeth JacobsenSenior Lecturer, Information School MarrapodiUniversity of Sheffield. Library (SL Trinitas Regional Medical Center SheilaYoshikawa) Elizabeth, New Jersey USA (Second Life: Brielle Coronet)SL: Sheila Yoshikawa SL: Brielle Coronet Rossana I. Barrios Biblioteca Conrado F. Asenjo, University of Puerto Rico SL: Pi Illios
  34. 34. References• Gorini, A. et al. (2008). “A second life for eHealth: prospects for the use of 3- D virtual worlds in clinical psychology”. Journal of Medical Internet Research,10(3):e21• Kirriemuir, J. (2010) Virtual worlds in education: why?• McCallum, J., Ness, V. and Price, T. (2010) “Exploring nursing students decision-making skills whilst in a Second Life clinical simulation laboratory.” Nurse education today. [corrected proof, in press, available online]• Rogers, L. (2009). “Simulating clinical experience: Exploring Second Life as a learning tool for nurse education”. In: Same places, different spaces: proceedings Ascilite Auckland 2009. Figtree: ASCILITE.• Wiecha, J. et al. (2010) “Learning in a Virtual World: Experience With Using Second Life for Medical Education. “ Journal of medical internet research, 12 (1).