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Marr webb-barr-lilac-2011-final[1]


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An overview of various literacy and health literacy outreach projects using the virtual world of Second Life. Presented at LILAC, London April 19, 2011

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Marr webb-barr-lilac-2011-final[1]

  1. 1. Fostering health information literacy through use of a virtual world Sheila Webber, Information School, University of Sheffield, UK Elisabeth Jacobsen Marrapodi, Trinitas Regional Medical Center, USA Rossana I. Barrios, Biblioteca Conrado F. Asenjo, University of Puerto Rico LILAC conference, London, April 2011
  2. 2. Outline <ul><li>Second Life & Health Literacy </li></ul><ul><li>Marrapodi: a health literacy exhibit and quiz in SL </li></ul><ul><li>Barrios: Spanish Language health information literacy in SL </li></ul><ul><li>Webber: Health Information Literacy Corner on Infolit iSchool </li></ul><ul><li>Conclusions </li></ul>
  3. 3. Second Life (SL), a Virtual World (VW) <ul><li>VW = persistent, multiuser, avatars, networked </li></ul><ul><li>3-D VW world, owned by (& trademark of) Linden Lab </li></ul><ul><li>Avatars- 3D representation of yourself – free to signup </li></ul><ul><li>Most things created by SL residents: SL fashion designers, architects, bakers, animal makers …. real economy in SL </li></ul><ul><li>Need to download SL browser & have good broadband connection & computer graphics card </li></ul><ul><li>Communication through text chat, Voice and Instant Messaging </li></ul><ul><li>C. 70,000 people online simultaneously, international, wide age range </li></ul>
  4. 4. Medical/ health use <ul><li>Kirriemuir (2010) notes is a key subject area for education in virtual worlds </li></ul><ul><li>Low risk, can be lower cost, and evidence of engagement </li></ul><ul><li>Simulations, communications, diagnosis, anatomy, health education (e.g. McCallum et al, 2010; Wiecha, 2010) </li></ul>“ 3-D virtual worlds provide users with a more immersive and socially interactive experience, as well as a feeling of embodiment that has the potential to facilitate the clinical communication process. ” Gorini (2008) “ I was not so confronting, but it puts you in that situation. You still wanted to solve that problem and fix that patient so you really got drawn into the whole situation. ” student quoted in Rogers (2009: 885)
  5. 5. What is Health Literacy? <ul><li>Health Literacy is about being able to: </li></ul><ul><ul><li>Read </li></ul></ul><ul><ul><li>Understand </li></ul></ul><ul><ul><li>Act </li></ul></ul><ul><ul><li>Why outreach in VR? </li></ul></ul>
  6. 6. Health Literacy in the Virtual World of Second Life Elisabeth Jacobsen Marrapodi, Library Director Trinitas Regional Medical Center Elizabeth, New Jersey USA 2010 Research Award MLA/Hospital Libraries Section This research project has been partially funded with Federal funds from the National Library of Medicine, National Institutes of Health, Department of Health and Human Services, under Contract No. NO1-LM-6-3501 with New York University
  7. 7. Study: Can Online Interactive Games Improve Health Literacy? <ul><li>The Research Team : </li></ul><ul><li>Team Leader: Medical Librarian </li></ul><ul><li>Advisors: Cardiology, Neurology & Education Nurses </li></ul><ul><li>Intern: 2 nd Year MLS Student </li></ul><ul><li>Teaching Objective : Offer fun, educational, interactive Consumer Health Literacy quizzes using web 2.0 and a virtual platform (Second Life) to increase public awareness about signs and symptoms on selected health topics </li></ul><ul><li>Study Timeline: January 2010 – January 2011 </li></ul><ul><ul><li>Targeted Topics : </li></ul></ul><ul><ul><ul><li>Heart Attack </li></ul></ul></ul><ul><ul><ul><li>Stroke </li></ul></ul></ul><ul><ul><ul><li>Medical Terminology </li></ul></ul></ul><ul><ul><li>Target Populations: local community to global outreach </li></ul></ul><ul><ul><li>Numbers: </li></ul></ul><ul><ul><li>Website quizzes = 491 </li></ul></ul><ul><ul><li>Website survey responses = 59 </li></ul></ul><ul><ul><li>Second Life quizzes = 654 </li></ul></ul><ul><ul><li>Second Life survey responses = 197 </li></ul></ul>
  8. 8. Advantages of online interactive games <ul><li>For the Consumer: </li></ul><ul><li>Private, anonymous </li></ul><ul><li>Learn at your own pace </li></ul><ul><li>Accessible 24/7 </li></ul><ul><li>Fun </li></ul><ul><li>For the Educator: </li></ul><ul><li>Inexpensive </li></ul><ul><li>Where your customers are </li></ul><ul><li>Maximum outreach </li></ul>
  9. 9. The Virtual World of Second Life HealthInfo Island
  10. 10. Traveling Mini-Exhibits in Second Life
  11. 17. Obstacles
  12. 18. Spanish-language tutorials and information on selected health issues, links to health sites, and meeting space for instructional events. Health Literacy Prototype for Hispanic Populations in Second Life ™  Rossana I. Barrios (PI Illios) Conrado F. Asenjo Library, UPR-RCM
  13. 19. … y los Hispanic Population in Second Life
  14. 20. Hispanic Population in SL <ul><li>Educational Purposes </li></ul><ul><li>Entertainment / Leisure </li></ul><ul><li>Business </li></ul><ul><li>Economic problems / unemployment </li></ul><ul><li>Creativity </li></ul><ul><li>Curiosity </li></ul><ul><li>Health problems </li></ul><ul><li>Caregivers </li></ul><ul><li>Isolated </li></ul><ul><li>Others </li></ul>
  15. 21. Addressing Information Needs <ul><li>This community has information needs and might seek for it in-world. </li></ul><ul><li>… but it is usually in other languages. </li></ul>
  16. 22. Spanish Language Speakers <ul><li>Every racial or ethnic group has specific health problems. The differences in health may result from: </li></ul><ul><ul><li>Genetic factors </li></ul></ul><ul><ul><li>Environmental factors </li></ul></ul><ul><ul><li>Access to medical care </li></ul></ul><ul><ul><li>Cultural factors </li></ul></ul><ul><li>Medline Plus Español </li></ul>
  17. 23. Conrado F. Asenjo Library University of Puerto Rico, Medical Sciences Campus The main health sciences information resource center on the Island and is considered to have the most complete collection of its kind in the Caribbean. Collection and services support all health related academic programs.
  18. 24. Conrado F. Asenjo Library University of Puerto Rico, Medical Sciences Campus <ul><li>Public university library: A s a resource library under the National Network of Libraries of Medicine , the institution is committed to providing and promoting use and access to information resources and databases among health professionals in the community, both individually and through affiliated institutions. </li></ul><ul><li>Information Services for the Public: The Library provides extensive information resources to serve the general public. </li></ul>
  19. 25. Health Literacy Prototype for Hispanic Populations in Second Life ™  Conrado F. Asenjo Library, UPR-RCM
  20. 26. <ul><li>We chose from CDA & OMDH reports as main Latinos ’ health problems </li></ul><ul><li>Topics addressed: </li></ul><ul><ul><li>Guidance in evaluating health resources </li></ul></ul><ul><ul><li>Influenza A (H1N1) </li></ul></ul><ul><ul><li>Heart disease </li></ul></ul><ul><ul><li>Diabetes </li></ul></ul>Latinos & Health
  21. 27. Emphasis on informed decisions <ul><li>Emphasis is in guidance and search, but not to replace health professional intervention. </li></ul><ul><li>Assessment of reliable health information. </li></ul><ul><li>Prevention and education. </li></ul><ul><li>The medical library as a trusted center of guidance and assistance to the community. </li></ul>
  22. 28. Design
  23. 29. Design <ul><li>User-friendly materials </li></ul><ul><li>Learning Paths </li></ul><ul><li>Bilingual Material </li></ul><ul><li>Previously evaluated and appropriate links for Hispanic populations. </li></ul><ul><li>Plain Language </li></ul><ul><li>Aimed at informed decision making </li></ul>
  24. 30. Graphic Material
  25. 31. Outreach Strategies
  26. 32. Outreach Strategies Google Site
  27. 33. Outreach Strategies <ul><li>Facebook </li></ul><ul><li>Twitter </li></ul><ul><li>SlideShare presentations </li></ul><ul><li>You Tube </li></ul><ul><li>Flickr </li></ul><ul><li>Koinup </li></ul>
  28. 34. Health Information Literacy corner on Infolit iSchool Sheila Webber / Sheila Yoshikawa
  29. 35. Model of SCONUL 7 Pillars of information literacy, with examples of a search “ Should we panic about bird flu ” (Sheila Webber & students) HIV/AIDS information seeking related to SCONUL 7 Pillars (by Robin Ashford (SL Mochi), librarian at George Fox University, USA, & former community librarian in SL In addition to the heart/stroke quiz …
  30. 36. Teleport to health related places in SL e.g. Swine flu Virtual hallucinations HIV/AIDS quilt Tour of the Testis Health Commons HealthInfo Island
  31. 37. <ul><li>Venue for discussion, social events, CPD </li></ul>
  32. 38. Conclusions <ul><li>Global outreach in real time crossing over all demographics, truly multinational </li></ul><ul><li>Content designed and created by SL Residents; create targeted material + use other people’s </li></ul><ul><li>Platform for education, entertainment, living </li></ul><ul><ul><li>educational interventions </li></ul></ul><ul><ul><li>inworld “passers by”; awareness raising </li></ul></ul><ul><ul><li>CPD </li></ul></ul><ul><li>Multiple channel strategy (net + virtual world) </li></ul>
  33. 39. <ul><li>Sheila Webber </li></ul><ul><li>Senior Lecturer, Information School </li></ul><ul><li>University of Sheffield. </li></ul><ul><li> (SL SheilaYoshikawa) </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li>SL: Sheila Yoshikawa </li></ul>Elisabeth Jacobsen Marrapodi Library Director Trinitas Regional Medical Center Elizabeth, New Jersey USA (Second Life: Brielle Coronet) SL: Brielle Coronet Rossana I. Barrios Biblioteca Conrado F. Asenjo, University of Puerto Rico SL: Pi Illios
  34. 40. References <ul><li>Gorini, A. et al. (2008). “ A second life for eHealth: prospects for the use of 3-D virtual worlds in clinical psychology ” . Journal of Medical Internet Research ,10(3):e21 </li></ul><ul><li>Kirriemuir, J. (2010) Virtual worlds in education: why? </li></ul><ul><li>McCallum, J., Ness, V. and Price, T. (2010) “ Exploring nursing students' decision-making skills whilst in a Second Life clinical simulation laboratory. ” Nurse education today. [corrected proof, in press, available online] </li></ul><ul><li>Rogers, L. (2009). “ Simulating clinical experience: Exploring Second Life as a learning tool for nurse education ” . In: Same places, different spaces: proceedings Ascilite Auckland 2009 . Figtree: ASCILITE. </li></ul><ul><li>Wiecha, J. et al. (2010) “ Learning in a Virtual World: Experience With Using Second Life for Medical Education. “ Journal of medical internet research , 12 (1). </li></ul>