1. 1
ShaylaAfroze
SHAYLA AFROZE
5916 NW 160TH Street, Edmond, OK, 73013
(646)259-5249 shalu124@msn.com
Professional Summary
Patient service oriented pharmacist with 16 years of experience including eight years in management.
Respected leader with chief pharmacist experience being able to train, manage diverse team members to
deliver peak performance. Excellent track record of maintaining positive relationships with customers,
medical professionals, and fellow coworkers. Dedicated to provide quality patient care with fast and accurate
medication dispensing. My desire is for a position where I can utilize my knowledge, field experience and
skill to carry on my passion as a pharmacist while being a team player to achieve and exceed company goals.
Licenses
Texas Board of Pharmacy Certified to Immunize by APHA
Oklahoma Board of Pharmacy CPR Certification
New York Board of Pharmacy
Experiences
Staff Pharmacist
Walgreens Pharmacy July, 2012-Present
 Review and interpret prescription orders
 Dispense medication by labeling, compounding, packaging and labeling pharmaceutical products,
counseling patients on their medications
 When needed communicate between medical staffs and or insurance to improve patient outcomes
 Supervise technicians as well as train new technicians
 Provide immunization services to patients in pharmacy and in Flu Clinic
 Lead pharmacy operation by organizing and directing staff members to optimize work flow
 Work closely with upper management to meet or exceed company goals
 Put customers first and prioritize their needs
 Model compliance with company policies and procedure and support company standards, ethics and
integrity

2. 2
ShaylaAfroze
Pharmacy Manager
Rite Aid Pharmacy August, 2010-June, 2012
 All RXM/PIC responsibilities, managing a team of three pharmacists and eight technicians
 Insuring licensing for pharmacists, pharmacy technicians and pharmacy are up to date
 Controlling inventory and budget in this high volume store to meet or exceed pharmacy set goals
 Interview new pharmacy personnel and oversee their training process
 Participate in new pharmacy accusation, inventory transfer and help with smooth patients transition
 Review, verify and dispense medication orders, provide immunization service to patients
 Counsel patients on their prescription drugs, OTC or other healthcare needs
 Organize, direct and delegate responsibilities between pharmacy team members to improve work
flow, hold team responsible for their actions, take proper disciplinary actions when required
 Work with store manager and district manager to improve patient experiences
Pharmacy Manager
Rite Aid Pharmacy November, 07-August, 2010
 Handle all pharmacy manager/PIC responsibilities
 Committed to provide excellent customer service
 Improve inventory control, manage, train diverse pharmacy team members to deliver peak
performance
 Maintain confidential information, documentation, and assigned records as required
 Insuring prescriptions accuracy and if needed contact prescribers
 Solve customer complaints with care while gaining their trust and loyalty
 Help district managers with pour over, volunteer as extra pharmacist to help set up new store, attend
various company meetings and participate in webinars to be current with company policies
 Offer suggestions when needed, follow through various projects and making sure they are completed
before or by due date
Staff Pharmacist
Rite Aid Pharmacy April, 2006-November, 2007
 Follow applicable state and federal regulations and guidelines while filling all prescriptions and
completing DUR and final quality assurance
 Prioritize pharmacy department tasks and complete them in timely manner
 Provide excellent customers service to current and new patients to gain trust and loyalty
 Promote company branded products, assist in training new pharmacy employees
 Help with inventory management as well doing annual inventory
 Facilitate opening and closing of pharmacy department
 Keep with core value and model of the company and set example for others to follow
Staff Pharmacist
Eckerd Drugs May, 2004-April, 2006
 Interface and counsel patients on proper use of medication, OTC products
 Putting patients and their need first while filling their prescriptions
 Get involve with patients’ caregiver including physician to ensure maximum outcome of therapy
 Be genuine in words and actions and lead by setting example
 Take initiative to make changes for better work flow and superior customer services

3. 3
ShaylaAfroze
 Oversee technicians performances, provide feedback and support when needed, treating others with
kindness, respect and making them feel valuable for the company
Pharmacy Manager
Ben-Tal Pharmacy January, 2003-May, 2004
 Be responsible for all RXM/PIC duties including payroll, third party payments and inventory
 Work closely with HIV specialty pharmacist to insure all her patients have their medications
available to them
 Bringing enthusiasm, creativity and encouragement to others at work
 Taking ownership to learn and grow while providing excellent customer service
 Work closely with clinic medical team,
 Take time to listen, understand patients’ need
 Verify physicians’ order and dispense prescriptions with accuracy
Education
St. John’s University, Jamaica, NY
College of Pharmacy and Allied Health Professions
Bachelor of Pharmacy May 1999