1. BELINDA D. ABRAMS, R.Ph. PRESENTATION OF QUALIFICATIONS
175 Jacob Court (404) 201-5544
Fayetteville, Georgia 30214 kenwoodbel@yahoo.com - E-mail
PROFESSIONAL OBJECTIVE
A responsible position in the healthcare clinical and management field that will utilize my education,
professional skills, extensive experience, and proven abilities as well as provide upward mobility
commensurate with achievements.
SUMMARY OF QUALIFICATIONS
Management
20+ years of pharmacy experience within hospital, retail, HMO, home infusion and long term environments
including serving as a Pharmacy Manager for Ambient Healthcare, Inc., Facility and Pharmacy Manager
for Capstone Pharmacy Services, and Director of Infusion Therapy for Pharmacy Corporation of America.
Versatile with strong management as well as consulting experience in developing and executing strategies
for new and existing pharmacy operations. Have created cost and quality effective policies to ensure
business, profit, and revenue growth for dispensing, inventory, vendor selection, and related practices.
Have established quality protocols and policies & procedures for dispensing practices; managed infusion
therapy for long term and home care patients; directed retail pharmacy operations; and produced cost
solutions for hospital pharmacies.
Marketing and Client Relations
Have grown market share by contacting customers and capturing business from healthcare administrators
and supporting the needs of sales forces. Have maintained customer retention and satisfaction by delivering
excellent service.
Software
Have managed software installations and trained computer users. Well versed on CPR Plus, SCS, PDX,
Windows, and other software packages including TDS, RESCOT, and AS400 hardware systems.
Communications
Have supervised and maintained effective relationships with physicians, nursing staffs, pharmacists, and
administrative support personnel. Have maintained performance and productivity of staffs through
excellent motivation and communications.
Education Bachelor of Science in Pharmacy
MERCER UNIVERSITY SCHOOL OF PHARMACY, Atlanta, Georgia
Graduated: 1983
Licensure
State of Georgia Registered Pharmacist
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SUMMARY OF QUALIFICATIONS (continued)
Strengths
Exceptional interpersonal skills...Adaptable to diverse people and situations...
Excel in training, motivating, developing, and directing team efforts...
Detail oriented... Quickly identify and institute resolution to problems...
Work effectively in a demanding, fast-paced, stressful environment...
Career/Goal/Achievement driven... Thrive on daily challenges...
Highly motivated, dependable, stable, confident, and committed to the highest of professional standards
in the healthcare clinical and management field.
PROFESSIONAL EXPERIENCE
July, 2014 Clinical Pharmacist (Specialty Medications)
To Present US SCRIPT, Atlanta, Georgia
Provide timely drug therapy for Medicaid and Health Insurance
Marketplace health plan members by processing prior authorization and
medical necessity requests for specialty medications. Responsibilities
include: Reviewing medication authorization requests according to
established treatment protocols, clinical criteria and member benefits and
making coverage determination within defined turned around times and
meet regulatory requirements. Overseeing the drug utilization review and
medication therapy management programs for specialty medications at
pharmacy benefit design. Ensuring and evaluating quality controls and
implementing opportunities for performance improvement in pharmacy
practice specific to specialty pharmacy. Researching drug information
to maintain drug knowledge and disease state understanding for
application to prior authorization reviews.
October, 2013 Pharmacy Operations Manager
To May, 2014 PHYSICIANS PHARMACY ALLIANCE, Atlanta, Georgia
Manage all aspects of the daily operations of the Pharmacy providing
medication therapy management including prescription entry, clinical
review, verification, and delivery preparation to ensure safe, accurate
and timely coordination of patient care. Responsible for maintaining all
compliance and regulatory aspects of pharmacy services. Ensure
adherence to state and federal guidelines for Medicaid and Medicare.
Inventory management to optimize reimbursement and profit margin.
Responsible for hiring, on-boarding, training, performance management
and scheduling of staff. Manages 8 employees including pharmacists,
pharmacy technicians, and warehouse/delivery personnel.
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Dec, 2010 Pharmacy Manager
To Oct, 2013 AMBIENT HEALTHCARE Columbus, Georgia
Managed daily operations of the Pharmacy Department of a home infusion
pharmacy. Coordinated pharmacy delivery as well as activities of nursing
personnel. Had daily communication with other departments as well as
patients to produce positive clinical outcomes. Maintained departmental
adherence to state laws, USP 97, and any other quality control measures that
are necessary. Monitored clinical labs to ensure dosing appropriateness and
efficiency. Conferred with clinicians including medical doctors, nurses, case
managers, and discharge planners to ensure positive patient outcomes.
Therapies included antibiotic, antifungal, enteral, TPN, chemotherapy,
hydration, steroid, and pain management. Also had after hour on-call
responsibilities. Oversaw delivery of pharmaceutical products as well as
ancillary supplies that include mechanical devices for delivery of infusion.
Ensured products were correctly delivered to patients. Supervised 6
employees including pharmacists, pharmacy technicians, and
warehouse/delivery personnel. Organized and restructured the department to
become more efficient, proficient and profitable. Achieved a total
turnaround of the Pharmacy Department within a 90 day period. Increased
efficiency of staff that in turn produced profits never before seen at the
Columbus, GA location during its 4 years of operation.
November, 2006 Staff Pharmacist
to Dec., 2010 WALGREENS, Griffin, Georgia
Managed customer interactions including patient counseling and complaint resolution
as well as performed quality assurance management. Ensured adherence to
guidelines concerning the receipt, storage, shipment, and dispensing of all legend and
OTC drugs. Trained and supervised pharmacy technicians.
February, 2003 Staff Pharmacist
to Oct., 2006 ECKERD DRUGS, Rex, Georgia
Managed customer interactions including patient counseling and complaint resolution
as well as performed quality assurance management. Ensured adherence to
guidelines concerning receipt, storage, shipment, and dispensing of all legend and
OTC drugs. Trained and supervised pharmacy technicians.
April, 2005 Overnight Staff Pharmacist
to May, 2006 NORTH FULTON REGIONAL MEDICAL CENTER, Roswell,
Georgia
Worked on 7on 7off overnight shift. Served as an IV pharmacist.
October, 1999 Pharmacy Supervisor
to June, 2000 VISITING NURSE HOME CARE, Norcross, Georgia
Supervised production of infusion therapy products. Manage a staff that consisted of
pharmacists, pharmacy technicians, and delivery personnel.
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October, 1997 Staff Pharmacist
to Oct., 1999 DRUG EMPORIUM, Atlanta, Georgia
Worked on 7on 7off shift.
February, 1997 Facility and Pharmacy Manager
to Oct., 1997 CAPSTONE PHARMACY SERVICES, Smyrna, Georgia
Was recruited to manage the startup of a facility that provided infusion therapy,
dialysis, drug emergency kits, and general pharmacy services to nursing homes that
served the needs of 900 patients. Functioned in the capacity of a liaison with
physicians, nursing home administrators, directors of nursing, and other decision
makers in maintaining quality standards, customer satisfaction, and growing of the
business. Maintained P&L on $2M in annual revenue; managed purchasing and
vendor contracting; and directed the activities of pharmacists, pharmacy technicians,
billing staff, medical records personnel, data entry personnel, and on-staff nursing
personnel. Established and implemented pharmacy protocols for nursing home and
home care patients, Infusion Therapy Program, and inventory controls. Exceeded
company profit projections by 9 months.
January, 1994 Director of Infusion Therapy
to Feb., 1997 PHARMACY CORPORATION OF AMERICA, Smyrna, Georgia
Was responsible for IV antibiotics manufacturing, hydration fluids, TPN, dialysis,
chemotherapeutic agents, and pain management. Supervised delivery of ancillary
supplies to long term care facilities as well as to home infusion patients. Consulted
with IV therapists, case managers, discharge planners, and physicians on the
efficiency and clinical appropriateness of regimens and patient delivery needs.
Supervised, planned, and monitored activities of staff pharmacists, pharmacy
technicians, nurses, and drivers. Managed JCAHO and associated quality standards.
Conducted in-service infusion training for nursing staffs at long term care facilities.
Set up vendor contracts. Established and implemented pharmacy protocols for the
Infusion Therapy Program.
REFERENCES Available upon request.