instructions for the Final Paper. Next, develop an outline for your Final Paper writing in full sentences (12 point font, Times New Roman font, double spaced). In your outline, create at least one section for each of the five concepts that you will use in your Final Paper and include supporting material for each concept. Be sure to include a bibliography with at least two of the sources that you will use for your Final Paper. Please make sure that the sources that you use are listed in the APA format. Your outline must include an introduction with a thesis statement and end with a conclusion that reaffirms the thesis. Cite your resources in text and on the reference page. For information regarding APA samples and tutorials, visit the Ashford Writing Center, within the Learning Resources tab on the left navigation toolbar. ****PLEASE SEE BELOW**** WEEK THREE ASSIGNMENT: SAMPLE OUTLINE (This is not a complete outline. However, this will give you an idea of the formatting and the detail I am looking for.) Concepts in Organizational Communication I. Introduction A. Opening: Given that our purpose here at Stamper Consulting is to produce the world’s best consulting services tour customers. B. Discuss issues within the organization and why I am going to submit this proposal. In order to do so, I hereby propose a new communication structure for our organization that will lay the interpersonal foundation to make all of this possible. C. Thesis: The following concepts are important for successful communication of this sort: nonverbal communication, cultural sensitivity, active listening, conflict resolution, the tactical and strategic facets of communication, being ethical and positive, being technologically savvy; what is more, this will all be implemented through training and reinforcement. II. Nonverbal communication:  The first concept that is important for successful communication within an organizational setting is nonverbal communication. A. Supporting evidence: According to a study by Graham and Jennings of Wichita State and Unruh of National Institute for Management, over 50 percent of respondents felt that their supervisors’ verbal communication messages were frequently disaffirmed by their nonverbal cues. This often caused miscommunication, distrust, and frustration (Graham, Unruh, & Jennings, 1991). 1. Explanation: It is important for successful communication for a number of reasons. First and foremost, regardless of one’s feelings on the subject, the fact is that the nonverbal aspect of communication is a reality. Further, it is a source of major significance in terms of the impressions and unwritten messages that people constantly read into day-to-day communication. That is how human interaction has always been and, as they say, this truth is not going away anytime soon. In particular, consistency between a person’s verbal and nonverbal communication carries credibility with others, signaling a certain element of trustworthiness.

1. instructions for the Final Paper. Next, develop an outline for
your Final Paper writing in full sentences (12 point font, Times
New Roman font, double spaced). In your outline, create at least
one section for each of the five concepts that you will use in
your Final Paper and include supporting material for each
concept. Be sure to include a bibliography with at least two of
the sources that you will use for your Final Paper. Please make
sure that the sources that you use are listed in the APA format.
Your outline must include an introduction with a thesis
statement and end with a conclusion that reaffirms the thesis.
Cite your resources in text and on the reference page. For
information regarding APA samples and tutorials, visit the
Ashford Writing Center, within the Learning Resources tab on
the left navigation toolbar.
****PLEASE SEE BELOW****
WEEK THREE ASSIGNMENT: SAMPLE OUTLINE
(This is not a complete outline. However, this will give you an
idea of the formatting and the detail I am looking for.)
Concepts in Organizational Communication
I. Introduction
A. Opening: Given that our purpose here at Stamper Consulting
is to produce the world’s best consulting services tour
customers.
B. Discuss issues within the organization and why I am going to
submit this proposal. In order to do so, I hereby propose a new
communication structure for our organization that will lay the
interpersonal foundation to make all of this possible.
C. Thesis: The following concepts are important for successful
communication of this sort: nonverbal communication, cultural
sensitivity, active listening, conflict resolution, the tactical and

2. strategic facets of communication, being ethical and positive,
being technologically savvy; what is more, this will all be
implemented through training and reinforcement.
II. Nonverbal communication:
The first concept that is important for successful
communication within an organizational setting is nonverbal
communication.
A.
Supporting evidence: According to a study by Graham and
Jennings of Wichita State and Unruh of National Institute for
Management, over 50 percent of respondents felt that their
supervisors’ verbal communication messages were frequently
disaffirmed by their nonverbal cues. This often caused
miscommunication, distrust, and frustration (Graham, Unruh, &
Jennings, 1991).
1.
Explanation: It is important for successful communication for a
number of reasons. First and foremost, regardless of one’s
feelings on the subject, the fact is that the nonverbal aspect of
communication is a reality. Further, it is a source of major
significance in terms of the impressions and unwritten messages
that people constantly read into day-to-day communication.
That is how human interaction has always been and, as they say,
this truth is not going away anytime soon. In particular,
consistency between a person’s verbal and nonverbal
communication carries credibility with others, signaling a
certain element of trustworthiness.
2.
So what? When a person’s nonverbal messages, therefore, match
those of his or her verbal messages, others view this consistency
positively, as being credible. This being the case, a control of
nonverbal communication equates to an increased ability to
accomplish whatever goal one seeks, large or small, by the act

3. of communicating in the first place.
B.
How I would implement this within the organization:
Being better informed regarding nonverbal communications and
on how to decode them would significantly increase
productivity and morale (Graham, Unruh, & Jennings, 1991).
1.
Explanation: Research shows, then, that holding seminars on
sending and receiving unspoken messages would significantly
add.
III. Cultural sensitivity:
Cultural sensitivity in the workplace is a concept that is
important for successful communication across interpersonal
borders.
A.
Supporting evidence:
1.
Explanation
2.
So what?
B.
Implementation.
IV. Active listening:
For accurate understanding of ideas and for building
interpersonal relationships, active listening is a concept that is
important for successful communication in both the individual
and organizational setting. It strengthens the team and ensures
the integrity of the information flow.
A.

4. Supporting evidence
1.
Explanation: In other words, those who used the method of
paraphrasing as an active listening skill, were determined to be
better-liked than those who did not utilize this skill.
2.
So what? With so many cogs churning within the machinery that
is a company, active listening, then, acts as a lubricant that
reduces friction inherent in the nature of human interaction, and
leads to a healthier, more enjoyable workplace.
B.
Implementation
V. Conflict resolution:
Invariably, there will be bumps in the road. Even good
intelligent people will have strong opinions and clashing ideas
or interests. Conflict resolution, then, is important for instances
such as these, described in academia as “inevitable, difficult,
and important” (Oore, Leiter,& LeBlanc, 2015, p. 306)
A.
Supporting evidence:
1.
Explanation:
2.
So what?
B.
Implementation
VI. Strategic facets of communication:

5. Words matter, and the as ideas are generated within and without
this organization, they must be clear, effective, and attractive.
Therefore, they must be carefully planned and competently
performed—which means strategic communication (Kreps,
2011. Chapter One Introduction).
A.
Supporting evidence:
1.
Explanation:
2.
So what?
B.
Implementation
VII. Conclusion
A.
Thesis statement: Indeed, while some claim that communication
comes to most of us and does not require work, there are a
number of concepts that require continued emphasis if the
internal and external communications of Stamper Consulting are
to be superior.
B.
Synthesis: The ideas of the future belong to those who can
conceive and convey them in an effective, appealing manner.
With respect, we ask that you work with us to accomplish
precisely that.
References
Graham, G. H., Unruh, J., & Jennings, P. (1991). The Impact of

6. Nonverbal Communication in Organizatinos: A Survey of
Perceptions,
Journal Of Business Communication, 28
(1), 45-62.