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Lesson 5: LEADERSHIP & DIRECTION
• Planning
“A dream is just a dream. A goal is a dream
with a plan and a deadline.” -Harvey Mackay
• Shewhart Cycle
-Dr. Walter Shewhart developed PDCA (Plan,
Do, Check, Act)
• Dimming Wheel,
- W. Edwards Deming developed the modified
version PDS (Plan, Do, Study) of Shewhart cycle.
Shewhart Cycle
Problem Solving
1. Identify the Problem
2. Gather Information
3. Develop Courses of Action
4. Analyze and compare courses of action
5. Make a decision
6. Make a plan
7. Implement the plan
The Problem with Problem
Solving Techniques
• The shortest problem solving technique is
probably “OODA”
– Observation
– Orientation
– Decision
– Action
LEADERSHIP
AND
COMMUNICATION
On Communication Per se
( a few random thoughts)
• On discussing communication
On Communication Per se
( a few random thoughts)
• Paul Ekman
- studied emotions and discovered
six facial expressions that almost
everyone recognizes world-wide:
-happiness, sadness, anger, fear,
disgust, and surprise
On Communication Per se
( a few random thoughts)
• Emotions
-our emotions not only guide our
decisions, they can also communicate to
others to help them their decisions.
-Trust your instincts. Most
emotions are difficult to imitate.
Cerebral cortex- force to smile
Limbic system- truly happy
On Communication Per se
( a few random thoughts)
• Mehrabian and the 7%-38%-55% Myth
o 55% of the content from the visual
component
o 38% from the auditory component
o 7% from language
Thank You!

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School leadership

  • 1.
  • 2. Lesson 5: LEADERSHIP & DIRECTION • Planning “A dream is just a dream. A goal is a dream with a plan and a deadline.” -Harvey Mackay • Shewhart Cycle -Dr. Walter Shewhart developed PDCA (Plan, Do, Check, Act) • Dimming Wheel, - W. Edwards Deming developed the modified version PDS (Plan, Do, Study) of Shewhart cycle.
  • 4. Problem Solving 1. Identify the Problem 2. Gather Information 3. Develop Courses of Action 4. Analyze and compare courses of action 5. Make a decision 6. Make a plan 7. Implement the plan
  • 5. The Problem with Problem Solving Techniques • The shortest problem solving technique is probably “OODA” – Observation – Orientation – Decision – Action
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. On Communication Per se ( a few random thoughts) • On discussing communication
  • 22. On Communication Per se ( a few random thoughts) • Paul Ekman - studied emotions and discovered six facial expressions that almost everyone recognizes world-wide: -happiness, sadness, anger, fear, disgust, and surprise
  • 23. On Communication Per se ( a few random thoughts) • Emotions -our emotions not only guide our decisions, they can also communicate to others to help them their decisions. -Trust your instincts. Most emotions are difficult to imitate. Cerebral cortex- force to smile Limbic system- truly happy
  • 24. On Communication Per se ( a few random thoughts) • Mehrabian and the 7%-38%-55% Myth o 55% of the content from the visual component o 38% from the auditory component o 7% from language

Editor's Notes

  1. Communication Process: 1. thought 2. encoding 3. decoding 4. inferring 5. feedbacking
  2. Eye contact: To observe the sincerity of a leader.
  3. Example: The teacher sees the class so noisy. The teacher sees by the class so noisy.
  4. Speaking hints: “Speak comfortable words.” – William Shakespeare “Speak because you have something to say, not because you want to speak.”