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Outspoken Communication
- 1. Spanish & Portuguese Business Culture and Business Behaviour
- 3. https://www.youtube.com/watch?v=_8uVYTltgPA Opportunities in Madrid Spanish culture https://www.youtube.com/watch?v=NnxQ6eim1Dk
- 5. LINEARACTIVE DATA AND TASK ORIENTED Core values and convictions Facts Plan ahead Products Time Word – action Institutes Law Social and business behaviour Talk only half of the time Do not do several things at once Plan ahead step by step Confront with logic Don’t like to lose their face Seldom interrupt Work oriented Stick to facts Truth for diplomacy
- 6. MULTI ACTIVE DIALOQUE AND PEOPLE ORIENTED Core values and convictions Family Hierarchy Relationships Emotional Eloquent Believing Loyal Social and business behaviour Talk most of the time Do several things at once Only plan the bigger picture Emotional Express their feelings Have good excuses Often interrupt People oriented Feeling for facts Flexible truth
- 7. REACTIVE LISTENING AND INTROVERT Core values and convictions Intuitive Benevolent Network focused Common responsibility Collective harmony Accept Social and business behaviour Listen most of the time Reaction to actions of others See the comman principles Politically and correct Reserved feelings Cannot lose face Do not interrupt Stick to the agreement, a promise is a promise Diplomatic truth
- 8. Hierarchical distance Short Long ©Kotoyamagami–Fotolia.com ©AKS–Fotolia.com Denmark Finland Netherlands Sweden Canada Israel Norway USA Switzerland UK Australia South Africa Belgium Germany Poland France Italy Argentina Brazil Spain Mexico Russia China India Kenya Korea Libya Senegal Angola Burkina Egypt Ivory Coast Japan Kazakhstan Morocco Mozambique Niger Nigeria South Arabia Turkey
- 9. Hierarchical distance • Importance given to hierarchy Short Long Role of the manager To delegate To lead Decisions Decentralised Centralised Control Considered as a lack of trust Considered as being normal Relationship between top managers and employees Informal Formal
- 10. Explicit Implicit Communication ©Haver–Fotolia.com ©WestPic–Fotolia.com Netherlands Denmark Finland Germany Norway Switzerland Poland Sweden Australia Israel Russia USA Canada Belgium France Nigeria Argentina Brazil Italy South Africa Spain Ivory Coast Kazakhstan Kenya Mexico Mozambique Senegal South Arabia Turkey Angola Egypt India Libya Morocco Niger UK Burkina China Korea Japan
- 11. Communication • Way of transmitting messages Explicit Implicit Keys to understand Sense and accuracy of the chosen words Overtones, gestures, non- verbal communication, context To go into much detail Allows a better understanding Can bother the interlocutor Feedback Be clear and direct Avoid to make somebody lose face Values Frankness, transparency Diplomacy, tact
- 12. Empirical Theoretical Reasoning ©WavebreakmediaMicro–Fotolia.com ©Peshkova–Fotolia.com Canada Finland Germany Netherlands USA Australia Denmark Norway Switzerland Angola Japan Kazakhstan Sweden UK Libya Morocco Senegal South Africa South Arabia China Korea Egypt Israel Turkey Argentina Brazil India Poland Belgium Burkina Kenya Nigeria Mexico Niger Italy Spain France Ivory Coast Mozambique Russia
- 13. Reasoning • Importance given to facts and theory Empirical Theoretical Process Inductive Deductive Argumentation Concrete evidence Compelling logic Behavior in meetings Search for concrete solutions Ideological Debate Presentation Illustrated with examples Brilliant and structured
- 14. SIB Vouchers Starters International Business Voucher in te wisselen voor gratis consultancy Ter waarde van €2400,- World Trade Center
- 15. Thank you for your attention! www.outspokencommunication.com +31 88 111 9333
Editor's Notes
- We gaan er teveel uit van dat de ander vanzelfsprekend of automatisch begrijpen wat wij bedoelen, willen en van hen verwachten. Dat zij op de zelfde manier tussen de regels doorlezen als wij
- We gaan er teveel uit van dat de ander vanzelfsprekend of automatisch begrijpen wat wij bedoelen, willen en van hen verwachten. Dat zij op de zelfde manier tussen de regels doorlezen als wij
- We gaan er teveel uit van dat de ander vanzelfsprekend of automatisch begrijpen wat wij bedoelen, willen en van hen verwachten. Dat zij op de zelfde manier tussen de regels doorlezen als wij