Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Service Design Awards 2015

917 views

Published on

DAY TWO – OCT 3nd 2015 at Global Service Design Conference NYC
more info at: http://bit.ly/1kVGxzl

Published in: Design
  • Be the first to comment

Service Design Awards 2015

  1. 1. Service Design Award 2015 October 3rd, New York City
  2. 2. Client: ProRail and Netherlands Railways (NS) Edenspiekermann and STBY Dynamic Travel 
 Information on Platforms October 3rd, New York City Category: Commercial
  3. 3. Client: Telia Sonera Transformator Design Great customer experience enabling a profitable business October 3rd, New York City Category: Commercial
  4. 4. Client: YTA Pharmacies Hellon (formerly Diagonal) Peoples pharmacy October 3rd, New York City Category: Commercial
  5. 5. Client: Finavia Hellon (formerly Diagonal) Travellab October 3rd, New York City Category: Commercial
  6. 6. Client: The Victorian Government Thick Reimagining government services October 3rd, New York City Category: Non-profit
  7. 7. Client: FutureGov, Right Here Brighton, Hove Enabled by Design, Neontribe and Social Spider Doc Ready October 3rd, New York City Category: Non-profit
  8. 8. Client: Fimlab Laboratories Hellon (formerly Diagonal) Fimlab Laboratories October 3rd, New York City Category: Non-profit
  9. 9. Client: Systembolaget Transformator Design Helping Sweden Drink Better - Not More October 3rd, New York City Category: Non-profit
  10. 10. Client: Ticino Turismo Sketchin Hike Ticino October 3rd, New York City Category: Non-profit
  11. 11. Client: State library of Victoria Meld Studios Co-designing the future of the state library of Victoria October 3rd, New York City Category: Non-profit
  12. 12. Client: Oslo University Hospital Designit Re-designing breast 
 cancer diagnostics October 3rd, New York City Category: Non-profit
  13. 13. Client: University of California, Berkeley SIS Project‘s UX team Transforming Services Delivery for Students October 3rd, New York City Category: Non-profit
  14. 14. Client: Rokilde nursing home, Norway Designit Volunteer service for nursing home residents October 3rd, New York City Category: Non-profit
  15. 15. 41 entries in 3 categories October 3rd, New York City
  16. 16. 41 entries in 3 categories • 14 commercial • 4 methodology • 21 non-profit October 3rd, New York City
  17. 17. 4 winners in 2 categories October 3rd, New York City
  18. 18. 4 winners in 2 categories • Prototyping for organizational change • Results-driven 
 service design October 3rd, New York City
  19. 19. And the winners are… October 3rd, New York City
  20. 20. And the winners are… October 3rd, New York City
  21. 21. Client: Finavia Hellon (formerly Diagonal) Travellab October 3rd, New York City Category: Commercial
  22. 22. Service Design Award 2015 October 3rd, New York City
  23. 23. Client: The Victorian Government Thick Reimagining government services October 3rd, New York City Category: Non-profit
  24. 24. Service Design Award 2015 October 3rd, New York City
  25. 25. Client: YTA Pharmacies Hellon (formerly Diagonal) Peoples pharmacy October 3rd, New York City Category: Commercial
  26. 26. Copyright Hellon. All rights reserved. outputs and deliverables, People’s Pharmacy After the concept manual, Hellon designed a pilot pharmacy to Helsinki City center. The pilot pharmacy plans included an improved customer service model, a fresh new interior concept and productized new wellness and health care services. New service interior New service products
  27. 27. Service Design Award 2015 October 3rd, New York City
  28. 28. Client: Oslo University Hospital Designit Re-designing breast 
 cancer diagnostics October 3rd, New York City Category: Non-profit
  29. 29. 1. Overview • Describe the product/ service before the project (industry sector/target audience etc..) • Describe the objective, target, market of the task 2. Process • Design tools or methods and the process • How did you gather (customer) insight?
  30. 30. Service Design Award 2015 October 3rd, New York City

×