1. Job File (Application Letter/Résumé/Thank You Letter)
english writing question and need the explanation and answer to help me learn.
This criterion is linked to a Learning OutcomeProfessional Letter Format•Appropriate
outside address (or letterhead), date line, inside address, salutation (including an
individual’s name), body, complimentary close, signature block and end notations appear.
Conventions outlined in book and class are followed.
•Spacing in between parts of the letter is correct and the letter is centered vertically on the
page.
40 to >0.0 pts
Full Marks
0 pts
No Marks
40 pts
This criterion is linked to a Learning OutcomeLetter Style• Letter indicates exact job and
how you heard about the job.
• Letter effectively highlights your relevant experience and indicates how you could fit into
the organization without repeating too much of the resume.
• The letter is persuasive and assertive without being pushy or pompous.
• An appropriate amount of detail is given.
• Information in the letter is well organized.
• Text is broken into logical paragraphs with good paragraph structure.
• An appropriate next step is suggested.
• The letter is concise and the words selected most accurately and effectively convey
meaning.
40 to >0.0 pts
Full Marks
0 pts
No Marks
40 pts
This criterion is linked to a Learning OutcomeLetter Grammar/Punctuation• Appropriate
words, spelling, and punctuation rules applied through proofreading.
10 to >0.0 pts
Full Marks
2. 0 pts
No Marks
10 pts
This criterion is linked to a Learning OutcomeResume Professional Design• Headings are
clearly distinguished from text by use of white space, font type, and other font
characteristics.
• Font types and sizes throughout are pleasing to the eye and create a crisp look.
• White space is used effectively in the document. Items within sections are visibly grouped
together. The eye is not overwhelmed by unnecessarily heavy blocks of text.
• Bullets are formatted well and appropriately spaced.
• The resume fits on one page if at all possible; the text makes good use of the entire page.
• Conventions for indicating job title, company name, location, and dates of employment are
effective and consistent.
• Reverse Chronological Order is followed in Jobs and Education
• Month and year beginning and ending dates are included throughout.
• Resume includes all necessary sections and information with appropriate headings.
40 to >0.0 pts
Full Marks
0 pts
No Marks
40 pts
This criterion is linked to a Learning OutcomeResume Action (style)• Resume clearly and
concretely details your duties, skills, and accomplishments. (PARs)
• All communication is action phrase based. No sentences.
• Verbs are powerful and concrete.
• Actions are clear and complete with Present Tense Verbs and Past Tense Verbs where
appropriate.
• The most compelling bullets appear first.
• The overall organization of the resume has integrity (chronological, functional, etc.).
• Information is well organized.
• No unnecessary repetition within bullets or sections is present.
40 to >0.0 pts
Full Marks
0 pts
No Marks
40 pts
This criterion is linked to a Learning OutcomeResume Grammar/Punctuation• Appropriate
words, spelling, and punctuation rules applied through proofreading.
10 to >0.0 pts
Full Marks
0 pts
No Marks
10 pts
3. This criterion is linked to a Learning OutcomeThe Thank You Note• If Letter: Appropriate
outside address (or letterhead), date line, inside address, salutation (including an
individual’s name), body, complimentary close, signature block and end notations appear. If
Email: Appropriate Email format applies.
• Conventions outlined in book and class are followed.
• Spacing in between parts of the letter/email is correct.
• The content follows the examples of Thanks/Specific Reminders/Positive Forward
Conclusion.
• Appropriate words, spelling, and punctuation rules applied through proofreading.
20 to >0.0 pts
Full Marks
0 pts
No Marks
20 pts
Total Points: 200
Requirements: 1 page | .doc file
Chaoxin Chen
Email: cchen084@fiu.edu
Phone number: 4845692592
Skills
Active listening skills to show that I am engaged and have an interest in the project or task
at hand.
Communication skills to help engage teamwork.
Leadership skills to help make things.
Problem-solving skills to help in tackling emergent problems.
Experience
SEPTEMBER 2020 - PRESENT
Wal-Mart - Customer Service Representative
Take care of complaints, offer acceptable solutions and alternatives within the allotted time,
and follow up to verify that the issue is resolved.
Resolve issues with the product or service by elaborating on the customer's complaint,
identifying the root cause of the problem, identifying and outlining the most effective
solution to the issue, acting quickly to make any necessary corrections or adjustments, and
following up to make certain that the issue has been resolved.
Keeping track of customer account information to create and manage customer accounts
Working with the customer service manager to ensure that appropriate customer service is
being offered
Gathering and analyzing information about customers to generate product or service
reports
FEBRUARY 2019 - OCTOBER 2020
Starbucks - Customer Service Rep/Barista
Welcomed and greeted customers as well as guests who were seated in the pub to ensure
good service.
4. Successfully applied for and was granted a state liquor license, allowing for the lawful sale
of alcoholic beverages.
Conducted customer satisfaction surveys to collect information on the level of service
provided
Responsible for taking orders and communicating with the kitchen and other pub personnel
to serve customers;
Developed and maintained connections with customers to encourage repeat business from
those customers.
Education
(PRESENT)
Florida International University
(2022)
Salem Christian High School
Job Application Cover Letter
February 22, 2023
Julie Hall, Hiring Manager
Tesla Corp
1 Tesla Road Austin,
TX 78725.
Dear Ms Julie,
I am writing to express my interest in the Social Media Manager position with Tesla
Corporation. After seeing the job listing in the New York Times newspaper, my
qualifications, passion for the industry and history of success make me an ideal fit for this
role. I am currently working as a Social Media Manager for a fashion brand, which makes
this job a good fit.
I am a social media professional with five years of experience creating and executing
successful campaigns. My experience includes working with clients in the jewelry, real
estate, and motor vehicle industries to develop and execute specialized social media
strategies to meet their needs. I have a successful track record of driving engagement,
increasing followers, and boosting customer loyalty. My background in digital marketing
and social media analytics has enabled me to identify trends and create campaigns that
meet key performance indicators.
In addition to the above-mentioned experience, I am well-versed in using multiple social
media platforms, including Facebook, Twitter, Instagram, and LinkedIn. I can create and
curate engaging, shareable content, and relevant to the target audience. I am also
experienced in managing social media accounts and interacting with customers. I am
comfortable with analytics and can provide detailed reporting on the performance of
campaigns therefore making an ideal candidate for this position in your company.
Furthermore, I have a deep understanding of the changing landscape of social media and am
adept at staying ahead of trends. I am passionate about staying up to date with the latest
5. social media tools and technologies and understanding the platform's impact on customer
engagement. I am confident that I can bring a fresh perspective and creative ideas to the
team that will help to drive success.
My experience, drive, and enthusiasm would significantly add to the Tesla Corporation
team. I am excited by the prospect of contributing to the growth and success of the
organization, and I am eager to discuss my qualifications further in an interview. Thank you
for your time and consideration.
Sincerely,
CHAOXIN CHEN
