At Bird's Eye Foods, the individual held several roles involving EDI analysis, testing, and reporting to resolve failures and ensure accurate data exchange. This included mapping issues, missing or incorrect DUNS numbers, and transaction errors. Direct contact was maintained with various departments to address issues, implement systems, and identify trends to improve efficiency. Solid experience was gained in logistics, customer service, and understanding business processes within the food industry supply chain.

1. At Bird’s Eye I held several roles. I was hired as an EDI Analyst to resolve EDI failures,
conduct EDI testing for existing and new customers, as well as daily reporting and
maintenance of the Logistic Support Mailbox for EDI alerts. Some common failures
pertained to mapping issues; inaccurate or missing DUNS information, or a mismatch in
Gentran or within the hierarchy. I have provided examples of additional EDI transaction
set failures below.
I worked closely with IT and our Trading Partners and maintained productive
relationships with my contacts, especially at Acosta. I had a comprehensive
understanding of BPCS software and Logistic business processes and adapt quickly when
working with new proprietary systems.
My experience at Bird’s Eye Foods also gave me a solid background in Logistics which I
believe is instrumental to understanding the business perspective in this industry. I
supported Logistics with technical, analytical, and report writing services. My
communications and relationships with sales, brokers, internal and external customers
promoted supply chain efficiencies and continuous improvement practices.
I had direct contact with Customer Service, Sales, Billing, and Brokers because I had
dual responsibilities for managing customer orders for accuracy, case fulfillment, and on
time delivery, while minimizing cost. I also held responsibilities in the Pricing and
Promotions department, where I resolved EDI issues that were impacting the accuracy of
our billing.
I have extensive experience with formatting data from ERP files into business process
reports, which allowed me to identify trends that had been unrecognized for years which
resulted in changes to improve efficiency. During my tenure, I was also able to
participate in projects with our IT department when implementing a new Warehouse
Management System as well as a system upgrade for Chep Pallet processing.
• Resolved system issues with EDI, AS2 and AS400, (BPCS) for Logistics,
Transportation and Warehousing
o Created new ship to locations
o Maintained Order Default Files
o Maintained Pricing and Promotion Tables
• Managed EDI compliance and testing; Resolved EDI rejections; Set up for new
customers; Correction of accrual and freight payment processing issues and
inbound/outbound EDI Failures. Examples of Common Transaction Errors:
o Inbound transaction error resolutions: 850, 855 (Purchase
Orders/Acknowledgements)
 Failed Due To Invalid DUNS Number Sent In
 Failed due to the UPC code sent in
 Failed Due to Billing Division Different
 Failed Due to Customer Not Allowed to Order Item
 Failure Due to Duplicate Inbound PO

2.  Failure due to Invalid Delivery Method
o Outbound 107 to the carrier to rate a load
o Inbound 108 from the carrier to match records for payment
o Inbound 220 - Load Consolidation Errors
 Load is missing ship-with order.
 Stop Sequence doesn't match with Stop Sequence
 Shipping Header record does not exist for this shipping document
 Equipment code received does not match Equipment code sent
 Order is still being processed by the system.
 ID code received does not match ID code sent.
 Invalid Order #
 Carrier code can not be blank or carrier code is not correct
 Load Number already assigned
 Multiple loads exist for orders on carrier reference number.
 Etc…
o Inbound 223 errors (Third Party Freight Payment Errors due to missing
data like carrier reference numbers, DUNS, and item numbers)
• Identify and resolve any critical business processing or set up errors pertaining to
promotion/deduction management, data integrity and category management in the
TradeLynk system.
• Developed a training manual for a new Warehouse Management System in
Powerpoint.
• Generate Ad Hoc reporting to identify opportunities for improvement and ensure
data integrity between systems using Strataview, BPCS Query and Microsoft
Access
• Maintain critical business relationships with Sales, Trade Marketing/Partners,
Brokers (Acosta), Logistics, Customer Service and Finance to resolve
pricing/promotion issues with an emphasis on reduction of billing deductions.
• Monitored business to ensure that product is delivered within the requested
timeframe; Worked with transportation and warehousing to ensure open orders
are delivered or picked up; Customer scorecard reporting for Publix; Out of stock
reporting.
• Managed weekly Logistics Model; this is a weekly report used for forecasting
purposes to identify capacity issues with Warehousing and Transportation.
• Responsible for pricing revisions for Specialty Foods, Brand, Military, Export,
and Alternate Channels.
• Assist Deployment, Transportation, Warehousing, Supply Chain Accounting,
Inventory Control, and Accounting with Access reporting and report generation.