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In a global business service model, travel and expense services typically fit in a transactional center, which can serve the global population. Many challenges exist with international travel and expense due to the complexities that come with a global process including policy standardization, regulatory and data protection compliance, system choices, and design options, among others. ScottMadden provides best practices for planning and preparation, requirements and design, and training and audit when implementing a global travel and expense program. This report discusses ScottMadden's best practices for implementing international travel and expense administration.