Discover how incorporating services into your project lifecycle can help maximize your project value and mitigate risks. This deck focuses on how you can make the biggest impact with your project to drive business success using SAP Hybris solutions. For more from SAP Hybris, please visit: https://hybris.com/en/products/expert-services

1. October, 2017
David Hellier, VP EMEA and MEE, SAP Hybris Expert Services
Maximize Quality with
SAP Hybris Expert Services

2. 2INTERNAL© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
“20% of software
implementations fail due to
underestimating risks and
challenges of projects.
8% – 10% of project budget
should be allocated for Quality
Assurance activities.”
The Problem

3. 3INTERNAL© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
To be the recognized experts in areas
of implementation and value realization
of all SAP Hybris solutions.
We drive customer success through
the development, exchange, and
delivery of best practices and
enablement of the SAP Hybris
community.
SAP Hybris Expert Services
Our Mission

4. 4INTERNAL© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Hybris Expert Services
Our Reach

5. 5INTERNAL© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
The Magic Triangle of Success
SAP Hybris
Expert Services
We see projects
succeed when
expertise from
each of the three
organizations is
leveraged
¤ Project Delivery
¤ Implementation Tools
¤ Skilled Resources
¤ Industry Expertise
Business experience ¤
Vision ¤
Brand ¤
Culture ¤
¤ Best Practices
¤ Quality Reviews
¤ Innovation
¤ Trusted Advisor

6. 6INTERNAL© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Hybris Expert Services
What we bring to the table
Advisory & Quality Assurance
To guide for success, along
functional and technical
challenges where our deep
expertise is required.
Expert-level reviews in key
implementation areas, with the
objective to reduce project risk and
ensure compliance with
recommended practices.
Expert Guidance
Dedicated support from
highly experienced
professionals throughout
the entire implementation
to facilitate accelerated
knowledge transfer.

7. 7INTERNAL© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Hybris Expert Services
Portfolio Overview
Marketing
Expert Guidance
ü Support during implementation and operation
Quality Assurance
ü Initiation Workshop
ü Technical Design Review
ü Extensibility & API Setup
ü Performance Review
ü Go Live Review
Advisory
ü Boot Camp – Recommended Implementation
Practices
ü Boot Camp – Recommended Integration
Practices
ü Boot Camp – Recommended Analytics Practices
ü Business Scenario Enablement
ü Advanced Analytics Scenarios
ü MARTECH Team
Implementation
ü Full Project Implementation Services
Commerce
Expert Guidance
ü Support during implementation and operation
Quality Assurance
ü Design Review
ü Code Review
ü System Review
ü Performance Package
ü Go Live Review
Advisory
ü Capabilities Workshop
ü Readiness Workshop
ü Architecture Workshop
ü Go Live Support
Implementation
ü Full Project Implementation Services
ü Upgrade Services
ü Migration Services
Solution Add-Ons
Cloud for Customer
Expert Guidance
ü Support during implementation and operation
Quality Assurance
ü Functional Design Review
ü Business Integration Review
ü Extensibility Review
ü Performance Review
Advisory
ü Capabilities Workshop
ü Functional Advisory
ü Business Integration Workshop
ü Extensibility Workshop
ü Tenant Landscape Workshop
ü Single Sign-On Workshop
ü Analytics Workshop
ü Data Migration Workshop

8. 8INTERNAL© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Why SAP Hybris Expert Services?
Functional and
technical expertise
Quality assurance
services
Innovative
solutions
Expert guidance for
partner-led projects
Implementation, upgrade, and
migration services
Standard methodology aligned
with best practices (ALF)
Minimize risk
Minimize time to value
Maximize ROI

9. Thank you.