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Root Cause Analysis – Approach and Tools
Fabrizio Leone
Manager, Blades Engineering
Vestas
PublicAugust 30, 2016, FALEO
Classification: Public
RCA
Structured Problem Solving Approach
Techniques
Tools
Root Cause Analysis
2
Classification: Public
Root cause analysis (RCA) is a method of problem solving used for identifying the
root causes of faults or problems.
A root cause is an initiating cause of either a condition or a causal chain that leads to
an outcome or effect of interest. Commonly, root cause is used to describe the depth
in the causal chain where an intervention could reasonably be implemented to
improve performance or prevent an undesirable outcome.*
* Wikipedia
Definition
Root Cause Analysis
3
Classification: Public
DMAIC (an acronym for Define, Measure, Analyze, Improve and Control)
8D
FMEA (an acronym Failure Modes and Effects Analysis)
Problem Definition and Process are key
Definition and Process
Structured Problem Solving Approach
4
D0: Plan
D1: Use a Team
D2: Describe the Problem
D3: Develop Interim Containment Plan
D4: Determine, and Verify Root Causes
D5: Verify Permanent Corrections
D6: Implement and Validate Corrective Actions
D7: Prevent Recurrence
D8: Congratulate Team
Classification: Public
Cause and Effect/Ishikawa/Fishbone diagram
FMEA
Others:
Is / is not
5 Whys
Fault Tree
Potential Root Cause Contributors
Techniques
5
Classification: Public
Physical Inspection
– Visual, NDT, Invasive
Data Analysis
– Blade, Turbine, Park
Lab
– Mechanical and Chemical Analysis
Modelling / Simulation
– Blade, Turbine, Park
Finding Root Cause and Contributors
Tools
6
Copyright Notice
The documents are created by Vestas Wind Systems A/S and contain copyrighted material, trademarks, and other proprietary information. All rights reserved. No part of the documents may be
reproduced or copied in any form or by any means - such as graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems without the prior
written permission of Vestas Wind Systems A/S. The use of these documents by you, or anyone else authorized by you, is prohibited unless specifically permitted by Vestas Wind Systems A/S.
You may not alter or remove any trademark, copyright or other notice from the documents. The documents are provided “as is” and Vestas Wind Systems A/S shall not have any responsibility or
liability whatsoever for the results of use of the documents by you.
Thank you for your attention

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Fabrizio Leone - Root Cause Analysis: Approach and Tools

  • 1. Root Cause Analysis – Approach and Tools Fabrizio Leone Manager, Blades Engineering Vestas PublicAugust 30, 2016, FALEO
  • 2. Classification: Public RCA Structured Problem Solving Approach Techniques Tools Root Cause Analysis 2
  • 3. Classification: Public Root cause analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems. A root cause is an initiating cause of either a condition or a causal chain that leads to an outcome or effect of interest. Commonly, root cause is used to describe the depth in the causal chain where an intervention could reasonably be implemented to improve performance or prevent an undesirable outcome.* * Wikipedia Definition Root Cause Analysis 3
  • 4. Classification: Public DMAIC (an acronym for Define, Measure, Analyze, Improve and Control) 8D FMEA (an acronym Failure Modes and Effects Analysis) Problem Definition and Process are key Definition and Process Structured Problem Solving Approach 4 D0: Plan D1: Use a Team D2: Describe the Problem D3: Develop Interim Containment Plan D4: Determine, and Verify Root Causes D5: Verify Permanent Corrections D6: Implement and Validate Corrective Actions D7: Prevent Recurrence D8: Congratulate Team
  • 5. Classification: Public Cause and Effect/Ishikawa/Fishbone diagram FMEA Others: Is / is not 5 Whys Fault Tree Potential Root Cause Contributors Techniques 5
  • 6. Classification: Public Physical Inspection – Visual, NDT, Invasive Data Analysis – Blade, Turbine, Park Lab – Mechanical and Chemical Analysis Modelling / Simulation – Blade, Turbine, Park Finding Root Cause and Contributors Tools 6
  • 7. Copyright Notice The documents are created by Vestas Wind Systems A/S and contain copyrighted material, trademarks, and other proprietary information. All rights reserved. No part of the documents may be reproduced or copied in any form or by any means - such as graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems without the prior written permission of Vestas Wind Systems A/S. The use of these documents by you, or anyone else authorized by you, is prohibited unless specifically permitted by Vestas Wind Systems A/S. You may not alter or remove any trademark, copyright or other notice from the documents. The documents are provided “as is” and Vestas Wind Systems A/S shall not have any responsibility or liability whatsoever for the results of use of the documents by you. Thank you for your attention