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Leadership and System Change Using Lab Based Techniques


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How do you get leaders on board with innovation and change? This short session accompanied a webinar run by Helen Bevan and the team at The Edge NHS

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Leadership and System Change Using Lab Based Techniques

  1. 1. Paul Taylor (aka @paulbromford) Innovation Coach @BromfordLab/@bromford Using Lab based approaches to achieve Leadership and System change
  2. 2. What is a Lab? The Skunk Works story
  3. 3. How could the health and social sectors apply this? Provide a place to experiment with change Encourage risk taking (even risk seeking) behaviours Acceptance and learning from failure Commitment to vision beyond rhetoric Connecting people from diverse networks Radical transparency and openness Problem framing before problem solving
  4. 4. the world of bromford we are here We have deliberately positioned ourself at the outside edge There’s some science to it as well - it’s a lot easier to change 20% of your organisation by 80% than bring about 20% of change on the 80%
  5. 5. From big step change to marginal gains Less pilots more tests
  6. 6. Problem definition 12 weeks max Coaching Think 10x bigger prototype Test Evaluate Fail? Prepare exit resource for scale
  7. 7. A typical Lab concept could take less than 12 weeks to be mainstreamed We have realism about the complications of large scale system change. Our very first concept is only now entering the final stages of mainstream implementation - over two years later
  8. 8. The big public sector transformation challenge: The need for innovation and change is at an all time high The capacity for innovation and change is at an all time low
  9. 9. How do you get the busy leader on board? Match ideas to strategy Coaching - little but often Take the hard work out of it Support and build on ideas De-risk it: take the “Governance Monkey” off their backs Assemble resources - frugally and with minimum viability Test concept and gain evidence Share their success: blog it tweet it Build business case Do the boring bits for them
  10. 10. How do you create capacity for radical creativity? WE CALL THIS SQUAD WORKING
  11. 11. Think big but start small Avoid solutions in search of a problem Every problem is an opportunity Don’t keep talking about it - try it! A quick fail beats a slow steady death Innovation is about impact not ideas Go to the centre of the network Fast failure is good risk management Be ruthless pulling the plug Lab Lessons
  12. 12. Paul Taylor (aka @paulbromford) Innovation Coach @BromfordLab/@bromford Question Time Follow up contact