1. sales specialist job
description
A typical sales specialist job description be included elements such as: sales
specialist duties, sales specialist qualifications, sales specialist traits, sales
specialist job information, sales specialist templates, sales specialist work
conditions…
Other useful materials for sales specialist career:
• salesmanagement123.com/23-free-ebooks-for-sales-management
• salesmanagement123.com/126-free-sales-management-forms
• salesmanagement123.com/free-ebooks-top-12-sales-techniques
• salesmanagement123.com/top-84-sales-KPIs
• salesmanagement123.com/top-21-sales-job-descriptions
• salesmanagement123.com/150-sales-interview-questions-and-answers
2. Key duties/responsibilities for sales specialist
1. Executes the Grainger Service Promise and demonstrates, by action, the company Values.
2. Provides high level, personal support to large or complex accounts. Actively probes to
uncover unique or complex business needs and works with the customer to develop cost
effective solutions to meet those needs in order to promote customer loyalty.
3. Acts as an expert resource regarding Grainger products, services and other offerings.
4. Freely shares knowledge with team members and may assist in the training, coaching or
mentoring of new associates.
5. Understands and communicates the Grainger Value Advantage message while utilizing
available sales tools.
6. Proactively focuses on growing sales in branch unassigned accounts. Makes outbound calls
to follow up on new accounts or on open quotes.
7. May assist Sales Partners with Inventory Solutions implementations including data
collection, small scale cross referencing, site set up, customer training and ongoing
customer service.
8. Collaborates with Account Managers on sales calls. Builds relationships by sharing product
information and branch service capabilities. Partners with Sales to provide appropriate
levels of support for off-site customer events.
9. Shares local market knowledge and competitive information with branch leadership and
sales teams.
10. Has process ownership for branch initiatives such as leads generation, conversion rate,
GPS, triple guard sales, or contractor program. May provide updates at district meetings.
3. Key job qualifications for sales specialist
1. Must be at least 18 years old
2. High school diploma or equivalent; Some college preferred
3. Minimum 3 years customer service and sales experience in similar
industry
4. Must be computer literate and able to learn required software programs
including SAP.
5. Ability to work with minimal supervision to analyze and prioritize
customer situations and implement proper resolution.
6. Strong knowledge of Grainger products and services
7. Demonstrates effective selling skills.
8. Self motivated with a high energy level with a passion for customer
service.
9. Ability to work independently and maximize use of time and resources.
Can make solid business decisions which impact customers with little or
no direction
10. Possess the technological capabilities to efficiently navigate the Grainger
systems to support customers.
4. Format for sales specialist job description
A typical job description includes 4
main part as follows:
1. Job information
This part includes: job title, reporting
relationships, department, job
location, manager/supervisor’s title,
job code, purpose and objective of the
job.
2. List of main task
3. Contents of Job Specifications
• Knowledg/education.
• Skill requirements.
• Experience.
• Abilities. Ability include physical
ability, metal ability, aptitudes.
4. Contents of working conditions
• Environmental conditions
• Job hazards / safety
• Machine, tools and equipments
5. KSA model in setting up job description
1. What is KSA model?
KSA model is a competency model of individual. KSA is the same KSAO.
KSA include Knowledge, Skills and Abilities (also called KSAs model) that an
applicant must have to perform successfully in the position.
2. Components of KSA:
Knowledge
• A body of information needed to perform a task.
• For example, Human Resources Knowledge include knowledge of personnel
recruitment, selection, training, compensation and benefits, labor relations and
negotiation, and personnel information systems.
Skills
• Skills are the proficiency to perform a certain task.
• For example, skill in operating computer peripherals such as printers.
Abilities
• Abilities are an underlying, enduring trait useful for performing tasks.
• For example, oral comprehension – the ability to listen to and understand
information and ideas presented through spoken words and sentences.
6. Materials for sales specialist career:
Other useful materials for sales management
that available at salesmanagement123.com
• Top free ebooks for sales management
• Top free tools and techniques for sales
management
• Top skills for sales management
• Top free sales job description templates
• 5 steps to writer write an effective sales job
description
• 12 tips to write sales job description
• Top 12 tips for career development
• Top 9 career path tips
• Top 14 career objectives
• Top 12 career promotion tips
7. Useful materials (continue…)
• Top 14 career objectives
• Top 12 career promotion tips
• Top 15 ways to search jobs
• Top 7 cover letter samples
• Top 8 resume samples
• 110 sales interview questions with
answers
• 13 types of interview questions and how
to solve them
• 11 performance appraisal methods
(includes appraisal templates and forms)
• Top 28 performance appraisal forms
• Top 12 salary negotiation tips
• Top 9 tips to get high salary
8. Fields related to sales specialist:
The above job description can be used for fields as:
construction, manufacturing, healthcare, non profit, advertising, agile,
architecture, automotive, agency, banking, budget, building, business
development, consulting, communication, clinical research, design, software
development, product development, interior design, web development,
engineering, education, events, electrical, exhibition, energy, ngo, finance,
fashion, green card, oil gas, hospital, it, marketing, media, mining, nhs, non
technical, oil and gas, offshore, pharmaceutical, real estate, retail, research,
human resources, telecommunications, technology, technical, senior, digital,
software, web, clinical, hr, infrastructure, business, erp, creative, ict, hvac,
sales, uk, implementation, network, operations, architectural, environmental,
crm, website, interactive, security, supply chain, logistics, training, project
management…
The above job description also can be used for job title levels: entry level sales
specialist, junior sales specialist, senior sales specialist…