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EXTERNAL AGENCIES FOR
SUPPLEMENTING COMPETENCIES IN
INDIAN URBAN PPP PROJECTS
 There is an unprecedented wave of urbanization across many states.
 The existing urban infrastructure is grossly inadequate to meet the needs of
rapid urbanization.
 Urban local bodies (ULBs) are constitutionally responsible for providing
urban services .
 These ULBs are facing challenges in mobilizing financial resources and
skilled manpower to meet demand of urban services.
 Delivery of urban services through PUBLIC PRIVATE PARTNERSHIP
(PPP) model is one of the recommendations.
 The uptake of the PPP model has been facing a major hurdle in terms of weak
competencies in ULBs to implement PPP projects
 As a result the involving external agencies in Indian urban PPP projects for
addressing weak competencies at ULB level.
 These external agencies include:
• Transaction advisors
• PPP nodal agencies
• PPP cells
• Private advisors
The competency development system comprises of two components:
 Demand side
 Supply side
The Demand side consists of ULBs whose competencies need to be
developed.
The Supply side includes the developmental organizations, private
advisory firms, and research institutions involved in formulation and
implementation of policies pertaining to competency development for
implementing urban PPP projects.
There are two key aspects which need investigation before making a
decision to involve external agencies in urban PPP projects:
 Reasons for involvement of external agencies and
 Competencies to be supplemented by these agencies.
 Lack of manpower in ULBs to handle additional responsibilities of PPP project
 Lack of understanding among the ULB officials about PPP in delivery of urban
services
 Enables the ULBs to make available unique competencies for implementation of PPP
project
 Third-party view on the potential PPP project
 Transparency in implementation of PPP project
 Allows the ULBs to focus on its core functions in implementation of PPP projects
 Cost savings
VARIOUS REASONS BEHIND ENGAGEMENT OF
EXTERNAL AGENCIES
1. Project identification :
Ability for identification of service requirement in the municipal area
which can be delivered on PPP mode
2. Project conceptualization:
Ability to sufficiently define the proposed project for deciding whether
to commit resources for project development and maximize the chances
of implementing the project on PPP mode
3. Project development & process management
Ability to undertake project preparation studies for informed decision
making about implementation of project
I. PROJECT APPRAISAL COMPETENCY CATEGORY
II. PROCUREMENT COMPETENCY CATEGORY
4. Transaction design
Ability for designing the PPP bidding process as well as associated
documents to be used in a procurement plan
5. Project marketing
Ability to promote the PPP project among private participants and
ensure development of marketplace of urban PPP projects in long run
6. Evaluation
Ability to assess the responses received from private parties at various
stages of procurement process for selection of sound strategic private
partner.
7. Contract management
Ability to ensure that the respective roles and responsibilities of
parties to the contract are fully understood and fulfilled to the
contracted standard during the operation phase of the project
8. Relationship management
Ability to develop and manage the relationships between ULB and
private operator involved in the project
9. Service handover management
Ability to facilitate transfer of service to the ULB or other parties
for continued delivery of services satisfactorily
III. SERVICE MANAGEMENT COMPETENCY CATEGORY
10. Stakeholder management
Ability to plan and facilitate a process of stakeholder consultation
that leads to transparent and inclusive decision making at various
phases of PPP project
11. PPP process management
Ability of planning and monitoring the various processes in PPP
project to achieve project objectives
12. Project governance
Ability to provide strategic direction to the project by ensuring
adoption of principles of participation, decency, transparency,
accountability, fairness, and efficiency in implementation
of PPP project
IV. PROJECT LIFECYCLE COMPETENCY CATEGORY
The services and functions of PPP agencies fall into the four principal categories
These categories broadly mimic the life stages of PPP transactions:
(1) Business Planning,
(2) Procurement Process,
(3) Project Implementation and
(4) Market Development
Agency Services and Functions
The project development process management has been rated higher (rank 4) in importance
by survey respondents among competencies to be supplemented by external agencies.
The potential projects to be implemented by the PPP mode are identified by the ULB
representatives and then the external agencies are brought in to develop and structure the
PPP model for the project.
The preference of survey respondents towards involvement of external agencies for
supplementing project development process management is relevant to the prevailing
scenario in India.
Weak competencies in ULBs to identify potential opportunities for private sector
participation, development of initial project concept, and carry out full fledged feasibilities
studies.
Central Government and some of the state governments have initiated measures to improve
the quality of project development process by creation of project development funds.
Project Development Process Management
IMPORTANCE RATINGS OF COMPETENCIES TO
BE SUPPLEMENTED BY EXTERNALAGENCIES
 The external agencies can work as a support mechanism to ULBs for confidently
coordinating and overseeing the whole process from development of initial project design
till the delivery of services in the operation phase.
 Achievement of long-term benefits by improving management of processes (World
Bank,2007).
 In India, Gujarat and Andhra Pradesh have crafted systematic procedures to be followed
for implementing PPP projects and entrusted the responsibilities for ensuring compliance
with these processes.
PPP PROCESS MANAGEMENT
STAKEHOLDER MANAGEMENT
 The stakeholder management is rated considerable higher in importance by ULB
representatives than by urban PPP experts.
 The usage of PPP model for provision of urban services complicates the stakeholder
landscape and ULBs may face serious bottlenecks in identification, consultation and
involvement of stakeholders over project lifecycle.
 ULB representatives prefer assistance from external agencies to the ULBs for coordinating
and managing diverse range of stakeholders.
The contract management competency focusses on management of roles and
responsibilities of parties to the contract during construction and operation phase.
These findings are relevant for design of policy initiatives for supplementing
competencies at ULB level.
The ongoing initiatives primarily focus on supplementing competencies until selection of
private partner.
It is important for policy makers to realize that the efforts expended in the appraisal of
PPP projects and selection of suitable partners could bear fruit with contract management
competency.
CONTRACT MANAGEMENT
REASONS FOR ENGAGEMENT OF EXTERNAL
AGENCIES FOR SUPPLEMENTING COMPETENCIES
 The respondents were asked to rate the importance of the reasons for engaging external
agencies by using a five-point.
 The RII of each reason was calculated by considering the perception of each category of
respondent as well as combined perception of all respondents.
 Further t-test was carried out for analyzing degree of agreement on importance rating
among urban PPP experts and ULB representatives at 5 percent significance level.
 Based on t-test, between urban PPP experts and ULB representatives. The RII of each
reason and results of t-test were analyzed to identify any emerging pattern and arrive at the
appropriate way for discussing the findings.
The opinion that the mean and standard deviation of each individual factor is not suitable
statistics to assess the overall ranking because they do not reflect any relationship between
them and accordingly they have used the “relative importance index” (RII) method to
determine the relative ranking of factors. The RII is evaluated using the following formula:
Relative Importance Index
Where w is the weighting given to each factor by the
respondent, ranging from 1 to 5, (n1=number of respondents for
weight 1, n2= number of respondents for weight 2, n3=number
of respondents for weight 3, n4= number of respondents for
weight 4, n5=number of respondents for weight 5).
A is the highest weight (i.e 5 in the study) and N is the total
number of samples. The relative importance index ranges from
0 to 1.
IMPORTANCE OF REASONS FOR ENGAGEMENT OF
EXTERNALAGENCIES FOR SUPPLEMENTING
COMPETENCIES
Based on the analysis it can be seen that the ULB representatives have given much
higher importance ratings compared to the urban PPP experts except in the case of two
reasons (lack of manpower and lack of understanding).
CONCLUSION OF THE ABOVE T-TEST
S.N
O
Team’s Lack Of
Manpower
Lack Of
Understanding
1 ULB
representatives
0.62 to 0.85
2 Urban PPP experts 0.42 to 0.71
Further analysis was carried out to probe
into importance ratings by the
respondents.
 Category 1 (percentage of
respondents scoring more than or
equal to 4).
 Category 2 (percentage of
respondents scoring equal to 3)
 category 3 (percentage of
respondents scoring <=2)
Over the years the ULBs have nurtured competencies in tune with the traditional design-bid-
build model for delivery of urban services.
Therefore, the existing competency base in ULBs is substantially different from the
competencies required for implementation of urban PPP projects.
The external agencies can play a critical role in making available these unique competencies in
line with needs of a particular project.
External agencies provide requisite competencies and
play a role in improvement of quality of services
Rated Highest In Importance By Respondents
Improvement in quality of deliverables (rank 1)
Implementing urban PPPprojects (rank 2)
This indicates the growing recognition among ULBs and policy makers of the strength of
external agencies to overcome competency bottlenecks in implementation of urban PPP
projects and value addition brought in by external agencies in urban PPP projects.
External agencies have potential to improve
transparency in implementation of urban PPP projects
• ULB representatives have rated the transparency in implementation of urban PPP
projects considerably high in importance (rank 2, RII 0.78).
• PPP model for provision of urban services has many public policy concerns due to
the long-term nature of contractual agreement, web of relationships between
stakeholders, complex financial structuring and risk allocation.
Confidence in the decision-making process by disclosing relevant
 Financial
 technical
 contractual information in the public domain
 transparency and fairness of bidding process
 Lack of understanding among ULB officials about PPP model and lack of manpower in
ULBs are ranked substantially different (rank difference 5) by the two groups of
respondents.
 The prevailing scenario on human resources in ULBs indicates that the performance of
ULBs has been affected due to long-term vacancy of several positions and very thin top
management.
 The shortage of skilled manpower often results in ULBs engaging external agencies to
overcome the bottleneck caused by shortage of ULB officials and very weak competencies
in ULBs during implementation of urban PPP projects.
 The quality of deliverables and outcomes of urban PPP projects are adversely affected by
these inherent deficiencies in the institutional structures of ULBs.
External agencies are involved to address lack of manpower
in ULBs and lack of understanding among ULB officials
about PPP models
The Ministry of Finance centralizes the coordination of PPPs through its Department of Economic Affairs’
(DEA’s) PPP Cell.
 Defining Public Private Partnerships
 Principles governing implementation of Public Private Partnerships.
 The PPP process.
 Enabling Frameworks.
 Institutional & Governance Mechanism
This cell streamlines the PPP procedures and strengthens the regulatory framework to expedite the approval of
PPP projects.
Further, the Government helps in the promotion of sustainability of the infrastructure projects through the
Viability Gap Funding Scheme.
In 2006, the Government has also set up the India Infrastructure Finance Company Limited (IIFCL). This
company provides long-term debt for financing infrastructure projects.
Further, in 2007, the Government of India launched the India Infrastructure Project Development Fund
(IIPDF). This fund supports up to 75% of the project development expenses.
PPP POLICIES
CASE STUDIES
Five urban PPP projects implemented in the state of Tamil Nadu in India were
studied for analysing involvement of external agencies.
The evidences for case studies were collected from multiple sources: project
documents, press reports, and interviews.
The interviews were conducted with stakeholders associated with the project
including officials from ULBs and state government, private operators, non-
governmental organizations, local communities, project consultants, private advisory
firms, and lenders.
Involvement of external agencies in urban PPP projects
Competencies supplemented by external agencies
Why We need External Agency?
There was strong evidence from all five case study projects about the fact
that ULBs realized the lack of required competencies in-house and hence,
decided to involve external agencies.
In the case of four case study projects, the involvement of external agencies
was looked upon as a mechanism for improving transparency in
implementation of urban PPP projects.
CONCLUSION
It was felt that the involvement of external agencies could lead to improved
transparency in implementation of urban PPP projects.
The urban PPP experts opined that lack of manpower and lack of understanding
among ULB officials about PPP model to be the major reasons for engagement of
external agencies.
The case study findings indicate that majority of the top six competencies, identified
by questionnaire survey, were supplemented by external agencies in case study
projects.
Similarly, there is a fair degree of agreement between survey based important reasons
for involvement of agencies and the actual reasons in case study projects studied.
EXTERNAL AGENCIES FOR SUPPLEMENTING COMPETENCIES IN INDIAN URBAN PPP PROJECTS

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EXTERNAL AGENCIES FOR SUPPLEMENTING COMPETENCIES IN INDIAN URBAN PPP PROJECTS

  • 1. EXTERNAL AGENCIES FOR SUPPLEMENTING COMPETENCIES IN INDIAN URBAN PPP PROJECTS
  • 2.  There is an unprecedented wave of urbanization across many states.  The existing urban infrastructure is grossly inadequate to meet the needs of rapid urbanization.  Urban local bodies (ULBs) are constitutionally responsible for providing urban services .  These ULBs are facing challenges in mobilizing financial resources and skilled manpower to meet demand of urban services.  Delivery of urban services through PUBLIC PRIVATE PARTNERSHIP (PPP) model is one of the recommendations.
  • 3.  The uptake of the PPP model has been facing a major hurdle in terms of weak competencies in ULBs to implement PPP projects  As a result the involving external agencies in Indian urban PPP projects for addressing weak competencies at ULB level.  These external agencies include: • Transaction advisors • PPP nodal agencies • PPP cells • Private advisors
  • 4. The competency development system comprises of two components:  Demand side  Supply side The Demand side consists of ULBs whose competencies need to be developed. The Supply side includes the developmental organizations, private advisory firms, and research institutions involved in formulation and implementation of policies pertaining to competency development for implementing urban PPP projects.
  • 5. There are two key aspects which need investigation before making a decision to involve external agencies in urban PPP projects:  Reasons for involvement of external agencies and  Competencies to be supplemented by these agencies.
  • 6.  Lack of manpower in ULBs to handle additional responsibilities of PPP project  Lack of understanding among the ULB officials about PPP in delivery of urban services  Enables the ULBs to make available unique competencies for implementation of PPP project  Third-party view on the potential PPP project  Transparency in implementation of PPP project  Allows the ULBs to focus on its core functions in implementation of PPP projects  Cost savings VARIOUS REASONS BEHIND ENGAGEMENT OF EXTERNAL AGENCIES
  • 7.
  • 8. 1. Project identification : Ability for identification of service requirement in the municipal area which can be delivered on PPP mode 2. Project conceptualization: Ability to sufficiently define the proposed project for deciding whether to commit resources for project development and maximize the chances of implementing the project on PPP mode 3. Project development & process management Ability to undertake project preparation studies for informed decision making about implementation of project I. PROJECT APPRAISAL COMPETENCY CATEGORY
  • 9. II. PROCUREMENT COMPETENCY CATEGORY 4. Transaction design Ability for designing the PPP bidding process as well as associated documents to be used in a procurement plan 5. Project marketing Ability to promote the PPP project among private participants and ensure development of marketplace of urban PPP projects in long run 6. Evaluation Ability to assess the responses received from private parties at various stages of procurement process for selection of sound strategic private partner.
  • 10. 7. Contract management Ability to ensure that the respective roles and responsibilities of parties to the contract are fully understood and fulfilled to the contracted standard during the operation phase of the project 8. Relationship management Ability to develop and manage the relationships between ULB and private operator involved in the project 9. Service handover management Ability to facilitate transfer of service to the ULB or other parties for continued delivery of services satisfactorily III. SERVICE MANAGEMENT COMPETENCY CATEGORY
  • 11. 10. Stakeholder management Ability to plan and facilitate a process of stakeholder consultation that leads to transparent and inclusive decision making at various phases of PPP project 11. PPP process management Ability of planning and monitoring the various processes in PPP project to achieve project objectives 12. Project governance Ability to provide strategic direction to the project by ensuring adoption of principles of participation, decency, transparency, accountability, fairness, and efficiency in implementation of PPP project IV. PROJECT LIFECYCLE COMPETENCY CATEGORY
  • 12. The services and functions of PPP agencies fall into the four principal categories These categories broadly mimic the life stages of PPP transactions: (1) Business Planning, (2) Procurement Process, (3) Project Implementation and (4) Market Development
  • 13. Agency Services and Functions
  • 14. The project development process management has been rated higher (rank 4) in importance by survey respondents among competencies to be supplemented by external agencies. The potential projects to be implemented by the PPP mode are identified by the ULB representatives and then the external agencies are brought in to develop and structure the PPP model for the project. The preference of survey respondents towards involvement of external agencies for supplementing project development process management is relevant to the prevailing scenario in India. Weak competencies in ULBs to identify potential opportunities for private sector participation, development of initial project concept, and carry out full fledged feasibilities studies. Central Government and some of the state governments have initiated measures to improve the quality of project development process by creation of project development funds. Project Development Process Management
  • 15. IMPORTANCE RATINGS OF COMPETENCIES TO BE SUPPLEMENTED BY EXTERNALAGENCIES
  • 16.  The external agencies can work as a support mechanism to ULBs for confidently coordinating and overseeing the whole process from development of initial project design till the delivery of services in the operation phase.  Achievement of long-term benefits by improving management of processes (World Bank,2007).  In India, Gujarat and Andhra Pradesh have crafted systematic procedures to be followed for implementing PPP projects and entrusted the responsibilities for ensuring compliance with these processes. PPP PROCESS MANAGEMENT
  • 17. STAKEHOLDER MANAGEMENT  The stakeholder management is rated considerable higher in importance by ULB representatives than by urban PPP experts.  The usage of PPP model for provision of urban services complicates the stakeholder landscape and ULBs may face serious bottlenecks in identification, consultation and involvement of stakeholders over project lifecycle.  ULB representatives prefer assistance from external agencies to the ULBs for coordinating and managing diverse range of stakeholders.
  • 18. The contract management competency focusses on management of roles and responsibilities of parties to the contract during construction and operation phase. These findings are relevant for design of policy initiatives for supplementing competencies at ULB level. The ongoing initiatives primarily focus on supplementing competencies until selection of private partner. It is important for policy makers to realize that the efforts expended in the appraisal of PPP projects and selection of suitable partners could bear fruit with contract management competency. CONTRACT MANAGEMENT
  • 19. REASONS FOR ENGAGEMENT OF EXTERNAL AGENCIES FOR SUPPLEMENTING COMPETENCIES  The respondents were asked to rate the importance of the reasons for engaging external agencies by using a five-point.  The RII of each reason was calculated by considering the perception of each category of respondent as well as combined perception of all respondents.  Further t-test was carried out for analyzing degree of agreement on importance rating among urban PPP experts and ULB representatives at 5 percent significance level.  Based on t-test, between urban PPP experts and ULB representatives. The RII of each reason and results of t-test were analyzed to identify any emerging pattern and arrive at the appropriate way for discussing the findings.
  • 20. The opinion that the mean and standard deviation of each individual factor is not suitable statistics to assess the overall ranking because they do not reflect any relationship between them and accordingly they have used the “relative importance index” (RII) method to determine the relative ranking of factors. The RII is evaluated using the following formula: Relative Importance Index Where w is the weighting given to each factor by the respondent, ranging from 1 to 5, (n1=number of respondents for weight 1, n2= number of respondents for weight 2, n3=number of respondents for weight 3, n4= number of respondents for weight 4, n5=number of respondents for weight 5). A is the highest weight (i.e 5 in the study) and N is the total number of samples. The relative importance index ranges from 0 to 1.
  • 21. IMPORTANCE OF REASONS FOR ENGAGEMENT OF EXTERNALAGENCIES FOR SUPPLEMENTING COMPETENCIES
  • 22. Based on the analysis it can be seen that the ULB representatives have given much higher importance ratings compared to the urban PPP experts except in the case of two reasons (lack of manpower and lack of understanding). CONCLUSION OF THE ABOVE T-TEST S.N O Team’s Lack Of Manpower Lack Of Understanding 1 ULB representatives 0.62 to 0.85 2 Urban PPP experts 0.42 to 0.71 Further analysis was carried out to probe into importance ratings by the respondents.  Category 1 (percentage of respondents scoring more than or equal to 4).  Category 2 (percentage of respondents scoring equal to 3)  category 3 (percentage of respondents scoring <=2)
  • 23. Over the years the ULBs have nurtured competencies in tune with the traditional design-bid- build model for delivery of urban services. Therefore, the existing competency base in ULBs is substantially different from the competencies required for implementation of urban PPP projects. The external agencies can play a critical role in making available these unique competencies in line with needs of a particular project. External agencies provide requisite competencies and play a role in improvement of quality of services
  • 24. Rated Highest In Importance By Respondents Improvement in quality of deliverables (rank 1) Implementing urban PPPprojects (rank 2) This indicates the growing recognition among ULBs and policy makers of the strength of external agencies to overcome competency bottlenecks in implementation of urban PPP projects and value addition brought in by external agencies in urban PPP projects.
  • 25. External agencies have potential to improve transparency in implementation of urban PPP projects • ULB representatives have rated the transparency in implementation of urban PPP projects considerably high in importance (rank 2, RII 0.78). • PPP model for provision of urban services has many public policy concerns due to the long-term nature of contractual agreement, web of relationships between stakeholders, complex financial structuring and risk allocation. Confidence in the decision-making process by disclosing relevant  Financial  technical  contractual information in the public domain  transparency and fairness of bidding process
  • 26.  Lack of understanding among ULB officials about PPP model and lack of manpower in ULBs are ranked substantially different (rank difference 5) by the two groups of respondents.  The prevailing scenario on human resources in ULBs indicates that the performance of ULBs has been affected due to long-term vacancy of several positions and very thin top management.  The shortage of skilled manpower often results in ULBs engaging external agencies to overcome the bottleneck caused by shortage of ULB officials and very weak competencies in ULBs during implementation of urban PPP projects.  The quality of deliverables and outcomes of urban PPP projects are adversely affected by these inherent deficiencies in the institutional structures of ULBs. External agencies are involved to address lack of manpower in ULBs and lack of understanding among ULB officials about PPP models
  • 27. The Ministry of Finance centralizes the coordination of PPPs through its Department of Economic Affairs’ (DEA’s) PPP Cell.  Defining Public Private Partnerships  Principles governing implementation of Public Private Partnerships.  The PPP process.  Enabling Frameworks.  Institutional & Governance Mechanism This cell streamlines the PPP procedures and strengthens the regulatory framework to expedite the approval of PPP projects. Further, the Government helps in the promotion of sustainability of the infrastructure projects through the Viability Gap Funding Scheme. In 2006, the Government has also set up the India Infrastructure Finance Company Limited (IIFCL). This company provides long-term debt for financing infrastructure projects. Further, in 2007, the Government of India launched the India Infrastructure Project Development Fund (IIPDF). This fund supports up to 75% of the project development expenses. PPP POLICIES
  • 28. CASE STUDIES Five urban PPP projects implemented in the state of Tamil Nadu in India were studied for analysing involvement of external agencies. The evidences for case studies were collected from multiple sources: project documents, press reports, and interviews. The interviews were conducted with stakeholders associated with the project including officials from ULBs and state government, private operators, non- governmental organizations, local communities, project consultants, private advisory firms, and lenders. Involvement of external agencies in urban PPP projects
  • 29.
  • 30. Competencies supplemented by external agencies
  • 31. Why We need External Agency? There was strong evidence from all five case study projects about the fact that ULBs realized the lack of required competencies in-house and hence, decided to involve external agencies. In the case of four case study projects, the involvement of external agencies was looked upon as a mechanism for improving transparency in implementation of urban PPP projects.
  • 32. CONCLUSION It was felt that the involvement of external agencies could lead to improved transparency in implementation of urban PPP projects. The urban PPP experts opined that lack of manpower and lack of understanding among ULB officials about PPP model to be the major reasons for engagement of external agencies. The case study findings indicate that majority of the top six competencies, identified by questionnaire survey, were supplemented by external agencies in case study projects. Similarly, there is a fair degree of agreement between survey based important reasons for involvement of agencies and the actual reasons in case study projects studied.