This document introduces a new text reference service offered by a library where patrons can send text messages to ask questions. To use the service, patrons should text their question to a provided number, starting the message with "ASKfitz". The library will then respond with the answer. The number and keyword should be saved so the service can be easily used in the future. It is a simple process for patrons to get answers to their questions by text message.

1. Have a question? Text us! We now offer free text message reference services. (standard message rates apply) Here ’ s how you do it …

2. 1. Grab a phone … 2. Compose a text to 66746 3. Start your question with ASKfitz Example: ASKfitz What time do you close tonight?

3. Here ’ s what it will look like …

4. 4. Press send and wait for your answer Save the number 66746 and our library name (ASKfitz) in your contacts to use it later. It ’ s really that easy.

5. Try it now! To: 66746 Body: KEYWORD + YOUR QUESTION