Social engineering attacks Social engineering attacks involve manipulating or tricking victims to disclose sensitive data in order for the attacker to access and disrupt the network. Not having proper cybersecurity measures could lead to a lot of chaos. One of the popular social engineering attacks was the Yahoo Security breach which had happened twice in the company’s history. One of them had occurred in 2013 when a lot of confidential information of about 3 billion users had been compromised. It included details such as the names, email addresses of the associated with them, phone numbers, passwords, date of births, etc. It had allowed hackers to get access to any accounts without the use of a password. The information was later put on the dark web which could have been used to carry out more scams. In order to prevent such malicious attacks from occurring, a few measures can be taken such as- Personal information shouldn’t be posted online on any social media platform or over-sharing of such information needs to be avoided. Unknown Email links or attachments shouldn’t be opened and security measures need to be implemented in the company in order to protect data and interests of its employees. A good data protection training program needs to be given to make the employees aware of the implications of disclosing such sensitive and confidential data. In order to prevent such cyber-crimes from happening, people need to all the more stay alert and take precautions to keep themselves safe. References DOBRAN, B. (2018, September 27). Retrieved from https://phoenixnap.com/blog/famous-social-engineering-attacks DOBRAN, B. (2019, February 26). Retrieved from https://phoenixnap.com/blog/what-is-spear-phishing-definition-prevention team, S. t. (2019, August 20). Retrieved from https://securitytrails.com/blog/social-engineering-attacks Running Head: CASE STUDY PAGE 7 CASE STUDY Week1 The success of Pharma-Fact relies on how effective the management has linked the business strategy to the human resource strategy of the organization (Armstrong & Brown,2019). The performance of the company has been affected recently due to the engagement of employees who are not qualified in various responsibilities within the organization. Furthermore, the recruitment strategy for the organization has not been aligned to its strategic objectives. The organization has been recruiting employees based on referrals by their friends already in the organization despite their incompetence in various roles. The organizational growth has slowed for the last two years due to low productivity by the employees. Most of the employees in the company are not committed in their work, an aspect that has hindered the growth and development of the company. Lack of commitment has been attributed to the complexity of tasks experienced by most of the employees du.

1. Social engineering attacks
Social engineering attacks involve manipulating or tricking
victims to disclose sensitive data in order for the attacker to
access and disrupt the network. Not having proper cybersecurity
measures could lead to a lot of chaos.
One of the popular social engineering attacks was the Yahoo
Security breach which had happened twice in the company’s
history. One of them had occurred in 2013 when a lot of
confidential information of about 3 billion users had been
compromised. It included details such as the names, email
addresses of the associated with them, phone numbers,
passwords, date of births, etc. It had allowed hackers to get
access to any accounts without the use of a password. The
information was later put on the dark web which could have
been used to carry out more scams.
In order to prevent such malicious attacks from occurring, a few
measures can be taken such as-
Personal information shouldn’t be posted online on any social
media platform or over-sharing of such information needs to be
avoided. Unknown Email links or attachments shouldn’t be
opened and security measures need to be implemented in the
company in order to protect data and interests of its employees.
A good data protection training program needs to be given to
make the employees aware of the implications of disclosing
such sensitive and confidential data. In order to prevent such
cyber-crimes from happening, people need to all the more stay
alert and take precautions to keep themselves safe.
References
DOBRAN, B. (2018, September 27). Retrieved from
https://phoenixnap.com/blog/famous-social-engineering-attacks
DOBRAN, B. (2019, February 26). Retrieved from
https://phoenixnap.com/blog/what-is-spear-phishing-definition-
prevention
team, S. t. (2019, August 20). Retrieved from

2. https://securitytrails.com/blog/social-engineering-attacks
Running Head: CASE STUDY
PAGE
7
CASE STUDY
Week1
The success of Pharma-Fact relies on how effective the
management has linked the business strategy to the human
resource strategy of the organization (Armstrong &
Brown,2019). The performance of the company has been
affected recently due to the engagement of employees who are
not qualified in various responsibilities within the organization.
Furthermore, the recruitment strategy for the organization has
not been aligned to its strategic objectives. The organization has
been recruiting employees based on referrals by their friends
already in the organization despite their incompetence in
various roles.
The organizational growth has slowed for the last two years due
to low productivity by the employees. Most of the employees in
the company are not committed in their work, an aspect that has
hindered the growth and development of the company. Lack of
commitment has been attributed to the complexity of tasks
experienced by most of the employees due to inadequate skills.
The company should review its policies regarding recruitment
and selection of the employees to ensure that only competent
employees are inculcated in the workforce (Derindag &
Canakci,2019).

3. The strategic objective of the company is to provide quality
products to the clients hence the need for competent employees
in the line of production. The talent philosophy for the company
is to assign each employee tasks according to his or her skills
and qualifications for adequate performance for the achievement
of business objectives. The company should formulate effective
advertisement strategies to increase its awareness to the
potential clients regarding its existence. This would see the
organization winning many clients achieve a competitive
advantage over the others in the industry.
Week-2
Prompt 4
The managerial position is critical for and organization success.
The mini competency done indicate that business managers’
position determines the success of the company. It is sum total
of organizational success in attaining positive outcome in a
specific job in an organization. The organization requires
business managers as per its job description.
Post of a business manager
The business manager will be responsible for overseeing and
managing day to day running of the business operations and the
employees. Our esteemed organization has needs focused and
goal oriented business manager that is knowledgeable in
implementing objectives and strategies for the sustained growth
of the Pharma-Fact company.
Responsibilities and duties
The prospective candidate should be excellent at training,
monitoring and managing employees, as well as ensuring all
company’s operations are running smoothly. From marketing
and sales to finance and information technology, interpersonal
skills and leadership abilities are important. The individual
must be a team player in the company. Ideal candidates should

4. be innovative, creative and a critical thinker in identifying new
opportunities. (Mc Craw, T.K. (Ed.). 1998).The nature of our
organization is dynamic, and we require someone who can
quickly adjust and adapt on the spot.
Education and experience
Bachelor’s degree from a known university, master’s degree
from a known university is an added advantage. Three to five
years of administrative business management experience is
paramount.
Prompt 5
The human resource manager of the Pharma-Fact Company can
use the following recruiting sources; traditional recruiting,
where newspapers, job fairs or employment agencies is used.
They are very easy to access and see. Secondly, internet sources
of recruiting can be used. These sources incudes: the company
website, social media and online job boards. Using the internet
is good because large number of candidates can be accessed.
Finally, person-to-person recruiting sources, it involves the use
of referrals or walk in applicants. It gives you more information
about the applicant.
Job posting
Business Manager-Amazing working environment with top pay
Come and work as a business manager in an established fast
growing company which offers a lot of benefits including
chances to learn and advance with top world business managers.
The company
Pharma-Fact has an experience of 20 years in the employment
field and has been able to work with celebrity clientless.
Mentoring programs are offered by great business managers.

5. We have the best software and equipment’s in place at your
disposal.
The position
We are searching for a full time business manager with a broad
experience in training and monitoring employees. Salary is
$63,000 per annually.
Bonuses
Overtime compensations
High benefits package.
The location
Pharma-Fact, is based in Boston. It is among the best cities in
the United States. Life in this city is affordable, good weather
and has the best scenery.
Why should you apply?
Top salary
High benefits package
Overtime compensation
Bonuses
Prompt 6
The assessments method used to make the hiring decision are:
cognitive and personality assessment, the human resource
department asses the competence and knowledge of the
candidates before employing them. The outcome of the

6. assessment will help the employers to determine if the candidate
is fit for the job or not. Secondly, motivational assessment is
used to determine the potential candidate commitment to the
organizations goals. If they are committed and interested to
achieve the goals of the company then the candidate
performance will be high. Similarly, evaluation according to the
performance standards is done. The human resource manager
creates a job description and performance standard which is
displayed in cost, quantity, quality and outcome. Finally,
organizational assessment helps to identify what works and
what does not. It helps to know how a person performs his
duties. The results found will identify the best candidate.
Job offer letter
Dear Jack,
We are happy to offer you a job as a business manager at
Pharma-Fact. We believe that your experience and skills in this
field will be precious to our company.
You will be entitled to the following benefits if you accept our
offer: medical insurance, overtime compensation, bonus,
retirement plan, sick leave, child care and vacation among
others.
To accept this job offer sign and date as indicated below and
send it back to the company. If you accept the job offer, your
reporting date is 12th January 2020.your supervisor will be John
Samuel.
The Pharma-Fact is looking forward to working with you.
Please call xxxxxxxx, John if you need to inquire on anything.
Sincerely
John
Signatures

7. Date
Applicant signature
Date
Week-3
Prompt 7
Socialization is very important in achieving personal
organization fit. It involves the new hires on different levels
and brings about job satisfaction. There are four elements that
help new hires when being incorporated into an organization;
culture-understanding organizational culture and values is
important to new hires because enables them to identify
themselves with the wider purpose of the organization.
(Aschkenase, S. & Hedge L. 2010). This element also
enlightens them of expected performance level and social norms
within and without the organization. The other element is
network development; it gives new hires opportunity to interact
with both resources and other new hires and with their
coworkers and teammates.
In addition is the element of career development, this is
important in clearly creating new hire on a clear career path
within the organization. This will enhance commitment and hard
work among the new hires. Finally, the strategy that shows new
hires their individual role within the organization is done. This
enables them to be aware of their personal contribution to the
goals and the objectives of the organization. To achieve this, a
follow up is to be done for the first one year. This will make the
new hires more engaged and provide them with an opportunity
to seek clarification.
Prompt 8
Performance management system entails the process of
measuring, managing, developing the performance and

8. identifying the human resource in the organization. It is
developed base on organizational validity and reliability,
acceptability and feasibility and finally mission and objectives
of the organization.
Annual appraisal form
Date: ………………………………
Employee name: ……………………………………
Employee registration number: ……………………………….
Position: ………………………………….
Current salary: ……………………………….
Performance standards
Exceeds expectations
Meets expectations
Below expectations
remarks
Ability at the position
Attendance
Leadership skills

9. Ability to meet deadlines
innovation
Quality of performance
Team spirit
Job knowledge
Interpersonal relations
Supervisory ability
Comments and recommendations

10. …………………………………………………………………………
…………………………………………………………………………
…………………………………………………………
The choice of the above appraisal form is suitable because it
assesses area of interest that will help the company get accurate
indicators on organizations performance. The form will measure
employee’s personal contribution that is in line with the
organizational objectives.
Week-4
Prompt 9
The base compensation of a business manager is $63,000.this
incudes; bonuses, overtime compensation and high benefit
package. The process used to make the decision on base
compensation starts with budget allocation; this will help to
know the amount of money in the compensation budget is used
on salary. Secondly, the salary ranges is developed and it
should be competitive with other organization. More so, an
audit of the salary is done to make sure the business manager
gets a salary similar to other business manager in other
organizations. In addition benefit package is reviewed to suit
the post and the performance management is developed to
monitor the business manager service delivery. Legal
compliance is structured to ensure the company is in compliance
with the state laws. Finally structured administration is created
to deal with all compensation sectors.
Prompt 10
To keep the employees motivated and productive incentive
system is necessary for the organization. This will attract and
keep the best employees in the company. The objective of the
incentive pay is to inspire employees to set higher targets and
accomplish a high level of performance. It helps in attainment
of goals within the organization. The managers should consider
the level of payment in a fair manner. Job evaluation is very
important in determining pay mix, jobs to be ranked according

11. to set job groups by the organization. When setting the reward
system, it is paramount to pay for what the organization hopes
to achieve. Pay for performance is tied to an individual pay
ability to meet performance targets. The pay level must reflect
the value of every job that contributes to organizations success.
Prompt 11
Employee benefits are either direct or indirect compensation
given to the employees outside the base salaries. These benefits
that the company will consider includes; medical, vision, dental
and life insurance. In addition, startup allowances, training
opportunities, time off and retirement benefits are offered. The
objective of these benefits is to ensure workers engagement and
retention as well as supporting talent attraction in the
organization. The benefits create job satisfaction and increased
productivity. The benefits are core drivers in high ranked
organizations.
Week-5
Prompt 12
Creating heathy working environment is essential in
achieving the objectives of an organization. A good working
environment influences employee’s motivation, productivity,
and efficiency and reduces cases of absenteeism. The following
ways will help create healthy working environment; promotion
of wellness like having weekly exercise to promote healthy
living, fair employee policy regardless of position. In addition,
team building develop bonding and positive attitude towards
work. Regular breaks are also good in relieving fatigue and
restoring the level of concentration. In creating health
environment, workplace culture, physical environment, health
living is to be put into consideration.
Prompt 13

12. The organization will allow unionization so as to gain more
from the mutual interaction through improving the working
relations. (Fitz-enz, J. 2000).Unions is important in improving
organizational outcome and sustainability, which benefits both
the company and the employees. The management is responsible
for managing resources and work place of an organization while
the union represents workers.
Prompt 14
Employer employee relationship in a company requires due
attention. The strategy to boost this relationship is through
retention and job satisfaction. A retention plan should be
developed using the following strategies: First analyze your
business retention situation to prevent previous problems from
recurring then create a retention plan.
Retention plan
Goal/Tactic: Host a team building event
Timeline: Ongoing- The last Saturday of every month
Team member responsible: Herbert
Resources required: $200 per month for resources and food.
Desired Outcomes:
Employee’s relationships will be enhanced.
The management and employees communication will improve.
Sense of belonging will be developed.
Improved production towards the end of the month
The performance levels will be managed using performance
appraisal. It is effective because it assesses a wide range of
responsibilities. The employee engagement will be maximized
by identifying the strengths and weaknesses. In addition, team
building can be done and providing a good working
environment. Give your employees incentives and praise them

13. for a job well done.
References
Aschkenase, S. & Hedge L. (2010). What healthy companies can
learn from distressed companies. Ivey Business Journal, 74(2).
Chase, K. (2007).Confessions of a PVR user. Marketing
magazine.
Fitz-enz, J. (2000).The ROI of human capital: Measuring the
economic value of employee performance. Retrieved from
NetLibrary database.
Mc Craw, T.K. (Ed.). (1998).The essential Alfred Chandler:
Essay toward a historical theory of big business. Boston:
Harvard Business School Press.