Corporate TLC is a new system approach to building training, learning, and collaboration capabilities within companies. It uses scientifically-proven innovative methods and 60+ tools to develop the correct knowledge and skills for organizations in the 21st century. Corporate TLC employs a whole-organization approach and engenders a culture shift to embrace information overload. It creates new dimensions in relationships among leadership, management, staff and stakeholders. Corporate TLC is a complete framework that will help optimize training investments and is the least expensive, lowest risk option available.

1. Tender Loving Care for Enterprise Knowledge and Skills Corporate TLC

2. Word Association Test What words come to mind when you hear “TLC”? preservation nourishing augmenting safeguarding hugs nurturing looking after strengthening bolstering coaching renewing learning comforting 2

3. Image Association Test What images come to mind when you hear “TLC”? 3

4. In the Global Corporation, “TLC” now means something new… Two exceptional professionals, with a combined experience of 50+ years in adult learning and human cognition… Have joined talents to design and build an extraordinary new approach to training, learning, and collaboration in the 21st century global corporation 4

5. What is Corporate TLC™? A new exciting system-approach to building a world-class, fully integrated Training, Learningand Collaborationcapability within your company. TLC™ uses scientifically-proven, innovative methods and tools to develop the correct knowledge and skills… for the multi-national organization seeking to keep or gain an edge in the 21stCentury marketplace. 5

6. About Corporate TLC™ Uses a whole-organization approach Employs 60+ tools [growing monthly]methods scientifically based ROI based – uses trademarked Knowledge Supply Chain™… financially accountable to real business results Engenders a culture shift to not merely accept, but to embrace the inevitable bedlam of ever-increasing information overload Creates new affirming dimensions in relationships among leadership, management, staff, stakeholders, partners, suppliers… 6

7. Here is a bit about how it fits together… 7

8. Training Programs and activities Structured or Unstructured Classes and Courses Key part of definition: From the Company to the Individual 8

9. Learning Projects, activities & behaviors Organized or Free-form On-the-job or In the classroom Key part of definition: By the Individual for the Company 9

10. Collaboration Packaged or bundled Controlled or spontaneous Enhanced by technology or break room conversation Two people & multiple organizations Key part of definition: The Company and Individuals learning together 10

11. Different paths to knowledge, skills & motivation Download a copy of this slide Training, Learning, Collaboration 11

12. BUT… personnel who have knowledge, skills, and motivation are not sufficient alone! 12 Knowledge & skills must be converted into relevant Expertise… For the right people In the right places At the right times To succeed in creating the desired business result:

13. Five steps to reverse logistics on the Knowledge Supply Chain The naturally occurring sequence in the work environment… initiates stimulates creates drives succeeds 13

14. Reverse the flow to assure business success 14 The desired Business Result is created from what exact kinds and degrees of Expertise? This Expertise is fostered from what kinds of Collaboration among individuals, teams, groups, etc.? And on through the knowledge supply chain to pinpoint what combinations of Training, Learning and Collaboration generate these outcomes?

15. Start with the end in plain sight… What programs will stimulate the specific learning we need? Plan and build a TLC system that best supports the end –game! What knowledge and skills are needed? Who should be working better, together? What do we need to know and be able to do? What exactly do we want to accomplish? 15

16. 16 Are there other programs similar to TLC?

17. Three uniquely valuable aspects of Corporate TLC It is a complete framework for developing and sustaining a global learning organization It will help optimize current and future training investments It is the least expensive, lowest risk option available Let’s look a bit closer…. 17

18. Three uniquely valuable aspects of Corporate TLC It is a complete framework for developing and sustaining a global learning organization It is NOT a software application… its much more There are many models, but no complete toolsets for the training and information management teams No other single organizational model offers a complete systemic approach to planning and delivering total corporate learning 18

19. Three uniquely valuable aspects of Corporate TLC It will help optimize current and future training investments Continue to use what appears to be already working It also provides a means to assure that current efforts, are indeed working as you intend Will provide improved means of meeting new learning needs (i.e., the company has not yet addressed) 19

20. Three uniquely valuable aspects of Corporate TLC It is the least expensive, lowest risk option available Requires no upfront investment in software, hardware or other capital asset Provides a thorough framework for comprehensive planning before investing further You are guaranteed a 3:1 ROI on your TLC investment 20

21. To the Company Students learn quicker, in real time, on-the-job Learning immediately valuable, at “moment of need” Best learning retention in industry Often substantial cost savings, always with controlled ROI Used with customers, TLC can be market differentiation To the Company’s People More personally rewarding, easier to share and learn with others Perform job more effectively and efficiently Minimizes lost time at work, resulting from frustrating long searches for critical information Learn in real time, while performing the job, AT THE MOMENT OF NEED Increased sense of employment stability, knowledge is power The value of Corporate TLC 21

22. Benefited from TLC Methods & Tools Texas College of Osteopathic Medicine 22

23. The Extraordinary Value of Corporate TLC “Run your training tomorrow like you did last year, and you will be running your employees into a dark alley!” COO of major Silicon Valley Telecoms Innovator 23

24. The Extraordinary Value of Corporate TLC “We have been waiting for something like TLC to come along to make sense of our crazy information overload.” President of 27yr International Consulting 24

25. The Extraordinary Value of Corporate TLC “We used TLC because it really is “tender loving care” for organizations who want to learn and grow with their own people.” VP Global IT Leader 25

26. Presentation by: Robert Kim Wilson Thanks for looking in…