In collaboration IDA and WDA Singapore launched National Infocomm Competency Framework (NICF) brochure. This features Lithan Hall Academy in NICF brochure and calendar.

1. developin
footprints
in NICF
where every step is a milest
Jointly developed by IDA and WDA

2. OUT ABOUT
DA IDA
e Singapore Workforce Development The Infocomm Development
ency (WDA) enhances the Authority of Singapore (IDA)
petitiveness of our workforce is committed to growing
encouraging workers to learn Singapore into a dynamic
life and advance with skills. In global infocomm hub. IDA uses
ay's economy, most jobs require an integrated approach to
t just knowledge, but also skills. developing infocommunications in
A collaborates with employers, Singapore. This involves nurturing
ustry associations, the Union and a competitive telecoms market
ining organisations, to develop and as well as a conducive business
ngthen the Continuing Education environment with programmes
d Training (CET) system that is and schemes for both local and
lls-based, open and accessible, as a international companies.
instream pathway for all workers
oung and older, from rank and file For more news and information,
rofessionals and executives - to please visit www.ida.gov.sg
grade and advance in their careers
d lives.
r more information, please visit
w.wda.gov.sg

3. Seet Choon Chien Effalinny Shahime
Senior Manager Executive
Group IT, Neptune Orient Ascentis Pte Ltd Sriram Ramanujam
Lines Limited 3 years in HR ICT
20 years in ICT Manager
Chowdhury
PSA Corporation Ltd
ciate Director 11 years in ICT
Hall Academy
years in ICT
Leonard Chia
Consulting Services
DP Technology Pte Ltd
Elaine Lim 6 years in ICT
Director
IT Governance, Resorts World
Ian Loe
Charles Ling at Sentosa Pte. Ltd. Social Business Evangelist Yu
Director 13 years in ICT IBM Singapore Pte Ltd De
Strategic Technology 16 years in ICT Institute
Management Institute National U
15 years in ICT 34

4. work
ves
speed
GE

5. E AND APPLICATIONS TELECOMMUNICATIONS AND NETWORKS
Telecommunications Network Operations,
Telecommunications Network Operations, Planning
Planning and Management Enterprise Network Design and Management
esign and Development and Management N
Involves designing and managing the Involves establishing and maintaining
nd creating the components of a system Involves designing and managing the electronic In
electronic distance communications of all computer communications and resource
distance communications of all data types including
data types including data, text, pictures, sharing within an organisation
data, text, pictures, voice and video.
voice and video.
Telecommunications Telecommunications Telecommunications Telecommunications Network Operations
pment & Quality Application Network Planning, Design N
Testing Network Operations Network Planning Radio Access Network Wired Network Management, Monitoring
yment Assurance Support & Implementation
& Maintenance & Design Management Management & Maintenance
• Director • Director • Director • Director • Chief Information Officer •N
• Chief Technology Officer Ar
∆Ӿ ∆ӾѲ ∆ӾѲ ∆ӾѲ ∑∆ӾѲ ∆
ation • Test Manager • QA Manager • Application • Senior Engineer • Senior Engineer • Senior Engineer • Senior Engineer • Network • Network Planning Manager •N
pment • Release Support Manager Manager Operations Manager Pl
er Manager Manager • Manager • Manager an
M
• Configuration
& Change
Manager
◊∆Ӿ ∆Ӿ ∆Ѳ ◊∆Ӿ ◊∆Ӿ ◊∑∆Ӿ ◊∆Ӿ ∆ӾѲ ∆ӾѲ ∆
are • Test Specialist • QA Analyst • Application • Engineer • Engineer • Engineer • Senior Network • Network Architect •N
er • Configuration Support Engineer Ar
& Change Lead •H
Engineer Ne
De
◊ Ѳ ◊∆Ӿ ◊∑∆Ӿ ◊∆Ӿ ∑∆ӾѲ Ӿ ∑
ation • Test Engineer • Application • Technical • Technical • Technical • Network Engineer
mmer Support Specialist Specialist Specialist
nternet Analyst**
tion
eveloper
◊ӾѲ ∑
nic ∆ Strategic Technology Management Institute Ӿ Institute of Systems Science Ѳ Lithan Hall Academy
The skills which I’ve acquired
through the NICF course ena
me to stay current in my job.

6. IT SERVICES
Data Centre Management Infrastructure Architecture Infrastructure Support IT Outsourcing Management
Involves designing, deploying, maintaining and monitoring Involves designing and managing Involves providing customer support, monitoring and Involves in evaluation, selection and
of IT equipment and related facilities of a data centre the organisation's infrastructure rectification of faults for the organisation's systems liaising with the vendors for IT
Data Centre Design & Data Centre Operations,
Infrastructure Architecture System Support Technical Support IT Outsourcing Management Statisti
Implementation Maintenance & Monitoring
• Data Centre Director
∆ӾѲ
• Data Centre Architect • Data Centre Operations • Infrastructure Architect • System Support Manager • Technical Support Manager • Applications Manager • Manage
Manager • Enterprise Architect • IT Outsourcing Manager and Mini
∆ӾѲ ∆ӾѲ ◊∆ӾѲ ∆Ѳ ∆ӾѲ ◊∆ӾѲ ∆ӾѲ
• Data Centre Operations • System Administrator • Technical Support Engineer • Senior D
Engineer Statistics
∆ӾѲ ◊∑Ѳ ∑∆ӾѲ ∆ӾѲ
• Data Centre Operator • Associate System • Technical Support • Data An
Administrator Associate and Mini
∆ ∑∆ӾѲ ∑∆Ӿ ◊∆ӾѲ
nic ∆ Strategic Technology Management Institute Ӿ Institute of Systems Science Ѳ Lithan Hall Academy
The ever-changing landsc
of ICT keeps it interesting
and exciting - there is alwa
something new to learn.
Ian Loe

7. HORIZONTALS
Infocomm Sales & Marketing Infocomm Security
Involves in marketing and selling infocomm products and providing post-customer support Involves in protecting hardware, software, network and services of an
organization against unauthorized access, modification, destruction, or disclosure
Account Channel Business Marketing Product Product Security Security Security Security
Presales Sales
Management Management Development Communications Management Marketing Engineering Management Operations Services
• Chief Executive Officer • Chief • Chief • Chief Information • Information Security
Information Information Security Officer Services Director
• General Manager
Security Officer Security Officer • Head of IS Audit
∆Ӿ ∆ӾѲ ∆ӾѲ ∆ӾѲ ∆ӾѲ
• Sales Director • Channel • Business • Marketing • Presales • Brand • Marketing • Sales • Chief • Information • Information • Information Security
Director Development Director Principal Director Director Director Security Security Security Manager Services Manager
Director Consultant Architect Manager • IT Risk Manager • Digital Forensic
• IT Compliance Investigation Manager
Manager • IS Audit Manager
• IT Risk Manager
∆Ӿ ∆Ӿ ∆Ӿ ∆Ӿ ∆Ӿ ∆Ӿ ∆Ӿ ∆Ӿ ∆ӾѲ ∆ӾѲ ∆ӾѲ ◊∆ӾѲ
• Account • Channel • Business • Marketing • Presales • Product • Marketing • Sales • Security • Senior • Security Administrator • Information Security
Manager Manager Development Manager Consultant Manager Research Manager Engineer Information • System Security Consultant
Manager Manager Security Officer Administrator • Digital Forensic
• Marketing • Network Security Investigator
Manager Administrator • IS Auditor
• Database Security
Administrator
∆Ӿ ∆Ӿ ∆Ӿ ∆Ӿ ∆ӾѲ ∆Ӿ ∆Ӿ ∆Ӿ ∆Ӿ ∑∆Ӿ ∆Ӿ
• Sales • Sales • Marketing • Marketing • Sales • Associate • Information • Associate Security • Associate Information
Executive Executive Executive Research Executive Security Security Officer Administrator Security Consultant
Executive Engineer • Associate Network • Associate Digital Foren
• Marketing Security Administrator Investigator
Executive • Associate Database • Associate IS Auditor
Administrator
∆ ∆ ∆ ∆ ∆ ≈ ∑Ѳ
nic ∆ Strategic Technology Management Institute Ӿ Institute of Systems Science Ѳ Lithan Hall Academy
ICT has so many facets for
growth, which challenges m
to continually learn and furt
develop my skills and experti

8. EMERGING TECHNOLOGIES
Cloud Computing
Green ICT Involves the designing of the cloud network, development of cloud solutions, Service Inno
aintenance of the energy usage in the IT environment maintenance of cloud services and development of cloud service offerings to clients Involves designing and devising technic
, Requirements Service Service Bus
IT Management Green Advisory Gathering and Cloud Architecture Cloud Engineering Cloud Operations Cloud Services IT Management
Management Operations Devel
Process Redesign
• Chief Information • Chief Architect - • Cloud Operations • Chief Information • Service System
Officer – Green ICT Cloud Director Officer – SID Architect
∑∆ӾѲ ∆ӾѲ ∆ӾѲ ∆ӾѲ ∆ӾѲ
• Energy • Information • Cloud Development • Cloud Operations • Cloud Services • IT Manager • Service System • Service System • Busin
Manager / Database Manager Manager Product – SID Innovation Operations Develo
• Energy Architect – Cloud Manager Manager Manager Directo
• Application Support
Auditor • Integration Manager – Cloud
Architect – Cloud
• Infrastructure
Architect - Cloud
∆ӾѲ ◊∆ӾѲ ∆ӾѲ ∆ӾѲ ∆Ӿ ∆ӾѲ ∆ӾѲ ∆ӾѲ ∆Ӿ
s • Business • Cloud Software Engineer • Senior Cloud • Cloud Services • Service System • Busin
Analyst– Green (Solution / Database) Operations Product Analyst Analyst Develo
ICT • Cloud Infrastructure Engineer Manag
Engineer
∆ӾѲ ◊∑∆ӾѲ ∑∆ӾѲ ∆Ӿ ∆ӾѲ ∆Ӿ
• Cloud Operations
Engineer
∆ӾѲ
nic ∆ Strategic Technology Management Institute Ӿ Institute of Systems Science Ѳ Lithan Hall Academy
You can balance quality ti
family, the pursuit of contin
learning and excellence at
Seet Choon Chien
Graduate in NICF - Structured Thinking

9. BUSINESS DOMAINS
Financial Services
The group involves the application of information technology to facilitate the creation and use The group involves the applicatio
of financial data, information and knowledge creation and use of health rel
pment & Quality Assurance Application Information Infrastructure IT Outsourcing CIO/CTO & IT Project Account Business Health Information IT –
ment / Release Support Management Architecture Management Manager Management Management Development Informatics Management
Management
• IT Director – • Chief • Head of
Capital Markets Medical Information
Informatics Management
• IT Director –
Officer
Global Wealth • Head of
Management Electronic
Medical Records
• IT Director –
Administration
Financial Service
Channels
∑∆ӾѲ ∑∆ӾѲ ∑∆ӾѲ
r System • QA Manager – • Infrastructure • IT Outsourcing • Project Manager – • Health • Information • Int
st – Capital Capital Markets Architect – Management – Capital Markets Informatics Analysis and Arc
ts Capital Markets Capital Markets Manager Reporting Hea
• QA Manager – • Project Manager
Manager
r System Global Wealth • Infrastructure • IT Outsourcing – Global Wealth • Inf
st – Management Architect – Management – Management • Information Arc
l Wealth Global Wealth Global Wealth Governance Hea
• QA Manager – • Project Manager –
ement Management Management Manager
Financial Services Financial Services
r System Channels • Infrastructure • IT Outsourcing Channels • Electronic
st – Architect – Management – Medical Records
ial Services Financial Services Financial Services Manager
els Channels Channels
Ѳ ∆Ӿ ◊∆ӾѲ ∆Ӿ ◊∆Ӿ ∑∆ӾѲ ∑∆ӾѲ ∆Ӿ
r Developer • QA Analyst - • Senior Data/ • Account • Business • Health • Senior
ital Markets Capital Markets Information Manager – Development Informatics Information
Analyst – Capital Capital Markets Manager – Officer Analyst
m Analyst • QA Analyst –
Markets Capital Markets
ital Markets Global Wealth • Account • Information
Management • Senior Data/ Manager – • Business Governance
r Developer
Information Global Wealth Development Officer
al Wealth • QA Analyst –
Analyst – Management Manager –
ement Financial Services
Global Wealth Global Wealth
Channels • Account
m Analyst Management Management
Manager –
al Wealth
• Senior Data/ Financial • Business
ement
Information Services Development
r Developer Analyst – Financial Channels Manager –
ncial Services Channels Financial
es Channels Services
m Analyst – Channels
ial Services
els
Ѳ ∆ӾѲ ∆Ӿ ∆Ӿ ∆ӾѲ ∆ӾѲ
loper – • Application • Data/Information • Information
l Markets Support Analyst – Analyst – Capital Analyst
Capital Markets Markets
loper – • Electronic
l Wealth • Application • Data/Information Medical Records
ement Support Analyst Analyst – Officer
– Global Wealth Global Wealth
loper –
Management Management
ial Services
els • Application • Data/Information
Support Analyst – Analyst – Financial

10. ICT is a very dynamic field and has
been evolving since the day I joined.
Completing each project is like helping
to deliver a new baby - it's always
satisfying to see improvements
introduced to the business users.
Wong Chit Sieng
The NICF prov
with training
keep our orga
By forging strong partnerships with competitive in
key stakeholders in the industry, we Effalinny Sha
constantly offer updated, industry-
relevant and high-quality NICF training
to the Infocomm community.
Charles Ling
I am a firm believer in the "T-shaped
professional". Developing multiple
complementary skills in addition to my
We are proud to offer inter-disciplinary core technical competency will provide
approaches in our NICF courses to me the edge in a fast-moving ICT industry.
develop T-shaped professionals to Alvin Ong
build up a competitive advantage for
the ICT industry. The NICF i
Yum Hui Yuen competen

11. ICT-STEP
IGNITE Scholarship
IGNITE stands for “Immerse, Grow, Navigate in Infocomm As part of the Skills Training for Excellence Programme
nt Technology with Eloquence”. (STEP), WDA is jointly working with the Singapore infocomm
Technology Federation (SiTF) to offer up to 24 Infocomm
ies IGNITE is an apprenticeship programme developed by the Technology (ICT) - STEP Scholarships for the ICT sector.
y WDA to prepare for job-ready new entrants through on-the-job The ICT-STEP Scholarship is supported by the Infocomm
and NICF training programmes to join the ICT sector. Development Authority of Singapore (IDA), and aims to groom
Singapore Citizens who are currently employed in the ICT
Under NICF-IGNITE, employers’ and new entrants’ needs are sector (both ICT organisations and end-user organisations)
carefully assessed and matched for the apprenticeship to and have been identified by employers for potential leadership
t take place. Employers can claim for up to 70% of the monthly positions in the company. Scholarship recipients will receive up
training allowance capped at $1,400 per month from the to 90% course fee funding for the chosen Master programme.
WDA during the apprenticeship period.
ITE and ICT-STEP Scholarship, please email nicf@wda.gov.sg
NICF
movi

12. notes