1. How Automated Interview Scheduling Technology Can Boost Your Recruiting Process 1
How to Evolve Your Recruiting
Process with Automated
Interview Scheduling
A RIVS WHITE PAPER

2. How Automated Interview Scheduling Technology Can Boost Your Recruiting Process 2
Does your company struggle with coordinating
interviews with candidates and perhaps multiple
interviewers? The scheduling process can be tax-
ing, and in many cases, a tedious back-and-forth
can actually ruin the candidate experience.
According to Talent Board, 46 percent of candi-
dates withdraw from the recruiting process be-
cause they feel that their time is disrespected
during interviews, and 26 percent withdraw be-
cause the process takes too long. Another 20 per-
cent expressed poor rapport or communication
with the hiring manager.
Luckily, all of these interview problems could be
solved or helped by an automated interview sched-
uling system. At 40 percent, interview scheduling
was the number one recruiting technology invest-
ment that employers considered implementing in
2017 and 2018.

3. How Automated Interview Scheduling Technology Can Boost Your Recruiting Process 3
Recruitment in an
Automated World
Recruiters are fairly confident that automation and AI
will only make their jobs both easier and more effi-
cient, according to a 2017 Automation Nation report
on recruiter perspectives on automation. About 91
percent of surveyed recruiters have either a positive
or indifferent attitude towards automation and AI with
respect to their own jobs.
And at 72 percent, a strong majority of recruiters be-
lieve that their hiring process will evolve as automa-
tion and AI become more universal. Automating rou-
tine tasks like scheduling will bring about a new future
in hiring. About 63 percent of recruiters under the age
of 50 — mostly Millennials and Xennials — claimed
that the task they would most like to automate is in-
terview scheduling.
What is Automated
Interview Scheduling?
Automated interview scheduling allows recruiters
and other users to integrate a scheduling technolo-
gy with their own calendars, removing the hassle of
manually entering or coordinating interview times
with candidates and other hiring managers or inter-
viewers. Recruiters simply send an interview invite to
the candidate, and the candidate can choose any time
that the recruiter – or managers, in the case of a panel
interview – does not have another meeting, typically
allowing for a quicker scheduling and overall inter-
view process.
Recruiters have a positive
or indifferent attitude
towards AI in respect to
their jobs
Recruiters under the age
of 50 claimed that the task
they would most like to
automate is interview
scheduling
91%
63%

4. How Automated Interview Scheduling Technology Can Boost Your Recruiting Process 4
The disvantages of manual
scheduling
Candidate interview scheduling is a crucial compo-
nent of the interview and hiring process. That being
said, manual scheduling is a major pain point for re-
cruiters for a number of reasons.
A tedious manual scheduling system causes logisti-
cal issues for recruiters and tends to give candidates
a poor first impression of the company, according to
SHRM. Manual scheduling tends to lead to delays due
to constant back-and-forth emails and candidates’
and hiring managers’ evolving schedules.
This juggling of schedules is difficult for candidates
and recruiters alike. Interviews often cancel or re-
schedule, causing the need for recruiters to step in
and find last-minute replacements, so that candidates
do not have a negative experience.
As expected, this manual process is prone to errors,
especially when recruiters are handling a high volume
of candidates and positions. Just one typo or lack of
attention to time zones, for example, can cause an
interviewer or candidate to miss the interview entirely.
The benefits of automated
scheduling
Luckily, automated scheduling is an easy solution that
streamlines the laborious aspects of the scheduling
process. Interview scheduling software helps elim-
inate the tedious back-and-forth emails and phone
calls and frees up more time where it really matters to
find and better engage with candidates.
Such solutions lead to increased recruiter efficiency
and productivity, reduced time to fill positions and
overall enhanced candidate experience. Candidates
can self-schedule or even reschedule interviews from
any device.
According to RIVS data, 79 percent of all candidates
self-schedule their interview within the first three
hours after receiving an invite. The process removes
the tedious back-and-forth emails between the re-
cruiter and candidate, allows the candidate more flexi-
bility and improves the candidate experience.
Furthermore, there is a huge need for mobile and SMS
functionality when it comes to automated technol-
ogy. According to a recent Flowroute survey, 58 per-
cent of consumers said they viewed businesses more
positively if they provided SMS capabilities.

5. How Automated Interview Scheduling Technology Can Boost Your Recruiting Process 5
Looking for an
interview solution
When searching for an interview scheduling solu-
tion, it’s crucial to consider how you will be using the
software.
For example, how many employees will use your
software? Do you need mobile/SMS functionality?
Think about the complexity of your typical job in-
terviews. Do you have multiple interview formats:
one-on-one, panel interviews, back-to-back and
round-robin? It’s essential to find one easy solution that
accommodates all of these formats.
RIVS AutoScheduler offers a number of innovative
features, from connectivity to your calendar to mul-
tiple interview scheduling formats to mobile and SMS
functionality to live support, resources, and demos. Our
technology allows teams to automate the administrati-
ve challenges of scheduling interviews between recrui-
ters, hiring managers and candidates.

6. How Automated Interview Scheduling Technology Can Boost Your Recruiting Process 6
Save time scheduling for
multiple interview formats
With RIVS AutoScheduler, you can save up to five to 10
minutes per candidate just on interview scheduling. Our
scheduling solution also offers multiple interview for-
mats:
• Personalized scheduling link: Personalized links offer
recruiters and hiring managers a simple landing page
for candidates to schedule one-on-one interviews.
• Back-to-back/sequential interviews: Set candidates
up to meet sequentially with multiple decision-
makers back-to-back with our solution that shows
available times for each respective interviewer.
• Pooled availability/panel interviewing: Overlay ca-
lendars, so your candidate can self-schedule a panel
interview, based on multiple interviewers’ open avai-
lability.
• Round robin/interview assignment: Distribute and
assign interviews to the next interviewer in line, ba-
sed on calendar availability.
When presented with the option, 50% of candidates
completed their interviews in under three days,
and 61% completed them in under four.
Improve your candidate
experience
Our automated interview scheduling solution boosts
your candidates’ overall interview experience by elimi-
nating the tedious back-and-forth emails and phone
calls to schedule interviews and the errors that inevitably
come with that back and forth.
“With the high volume of candidates and clients that we
are partnering with, our follow-up time has been signi-
ficantly decreased and our efficiencies exponentially in-
creased,” Laura Leal, Senior Program Manager at Advan-
ced Resources, commented. “This also empowers our
candidates when given the ability to schedule at their
convenience, proving that we value their time as much
as we value ours.”
Clients have used the RIVS AutoScheduler to reduce
time spent scheduling by 83 percent. The technology
syncs with desktop calendars offer easy rescheduling
for last-minute conflicts and provide automatic calen-
dar and phone reminders, as well as custom employer
and candidate branding. Candidates can also schedule
through SMS texting.
50% 61%
Candidates
completed their
interviews in
under 3 days
Candidates
completed their
interviews in
under 4 days

7. How Automated Interview Scheduling Technology Can Boost Your Recruiting Process 7
Schedule a demo today!
www.rivs.com
sales@rivs.com
312.583.7499
20 North Wacker, Suite 1200, Chicago, IL 60606