Tips for creating a smooth and efficient recruiting experience for candidates

2. Dan Faciana
RIVS
CUSTOMER SUCCESS MANAGER
EMAIL: DFACIANA@RIVS.COM
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3. Overview
3
Tips for Revamping the
Candidate Experience
Things That Harm the
Candidate Experience
History of the Candidate
Journey
Need to Rebuild the
Candidate Experience

4. History of the Candidate Journey
76% 67% 40% 95%
Full-time employed
workers are actively
looking or open to
new job opportunities
Candidates search by
location first
Candidates visit a
career site from mobile
device
Candidates will fail to
complete an
application if the
process is not
mobile-optimized or
takes more than two
steps

5. Poll #1
Current and prospective employees are more likely to keep their positive or
negative experience in the hiring process to themselves.
True or False?

6. Need to Rebuild the Candidate Experience
Many will relay their candidate
experience, positive or negative,
on social media
Graduates are put off by someone
else’s bad experience with a
company
Many companies have removed
the human element of the hiring
process by using algorithms to
filter out applications
Hay Group Study + American Staffing Association Workforce Monitor Survey

7. Things That Harm the
Candidate Experience
● Failing to capture interested candidates
● Failing to re-engage applicants
● Complex application or interview process

8. Failing to Capture Interested Candidates
39% 23%
Candidates like to
leave contact info with
employer
HR pros use a
shortened version of
the application

9. Failing to Re-Engage Applicants
HR pros don’t re-engage
candidates who weren’t hired
46%

10. 54% 60% 54%
HR professionals feel
that long applications
weeds out applicants
Job-Seekers began
application, but didn’t
finish
HR professionals said
their application
process takes more
than 20 minutes
Complex Application or Interview Process

11. ● Put your company/organization out there
● Re-engage candidates over time
● Implement technology
Tips for Revamping the
Candidate Experience

12. 81% 72% 74% 82%
Applicants want the
contact info of the person
that posted the job
Want to talk to a
recruiter
Want to see the salary Want to see the team
structure
Put Your Company/Organization Out There

13. Re-Engage Candidates Over Time
38% 26-34
DAYS
33% 52%
No response after
sending application
To fill a job Employers believe it
takes too long to fill
Employers wait for
candidates to apply

14. Pre-recorded One-Way Interviews
Provide convenience and strengthen
the candidate experience
Implement Technology

15. Canned Q&A
Q: We’re already using one-way interviews and love the technology, how can we
use the other tools you mentioned to bolster our candidate hiring experience
though?
A:I’ll follow up with this person individually, but if you aren’t already using the RIVS
Interview Scheduler this is a super easy way for applicants to get on your team’s
interviewing calendar. The faster you can move them along through your process
the more likely they’ll maintain the “I like this company” attitude at each step
Q: How do we know what kind of information is important to candidates in OUR
industry?
A: Find a way to collect feedback from your candidates - either automate an email

16. Schedule a Free Demo at
rivs.com

17. Survey Slide