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T E C H N I C I A N ' S M A I N T E N A N C E K N O W L E D G E R E Q U I R E M E N T S
What skills should a proactive maintenance technician possess?
Maintenance Best Practices
Proactive Maintenance Principles
Preventive Maintenance
Predictive Maintenance
Maintenance Planning and Scheduling
S KI L L S OF A
P R O A C T I V E
M A I N T E N A N C E
T E C H N I C I A N
B Y R I C K Y S MI T H , C MR P
I N P A R T N E R S H I P W I T H :
T H E M A I N T E N A N C E C O M M U N I T Y B Y U P K E E P
A maintenance technician seeks no reward or
praise; they take pride in knowing the
equipment/assets are running to specifications.
02
RI CKY SMI TH / THE MAI NTENANCE CO MMUNI TY
Maintenance Execution
Proactive
Reactive
Maintenance Rework
Repeatable Procedures
Maintenance Materials Management
Leading and Lagging Maintenance Metrics
Root Cause Analysis Techniques and Triggers
Safety / Environmental Compliance
Mechanical / Electrical Technical Knowledge
Discipline in Work Execution to Specifications
Maintainability and Restoration Practices
Maintenance Process Maps are used to align everyone and to ensure
processes are repeatable and provide the same results every time and if not,
the process can be changed.
Best Repair/Restoration Practices are followed based on "Known Best
Demonstrated Practices"
Use of Maintenance Balanced Dashboards to measure effectiveness and
efficiency of Maintenance Processes
PR OACT IV E M AI NT EN AN CE
T E C H NI C I A NS
PR OACT IV E M AI NT EN AN CE
T E C H NI C I A NS
RI CKY SMI TH / THE MAI NTEN ANCE C OMMUNI TY
03
Technicians are motivated by knowing their "score in the game".
Roles and Responsibilities must be defined for all Maintenance Technician’s role in
Proactive Maintenance. How do you know you need to define Roles and
Responsibilities?
You see people deviating from acceptable practices
Everyone blames everyone
A balanced scorecard is a strategy performance
management tool - a semi-standard structured
report that can be used by managers to keep track
of the execution of activities by the staff within their
control and to monitor the consequences arising
from these actions.
(Source: HP Reliability)
PR OACT IV E M AI NT EN AN CE
T E C H NI C I A NS
RI CKY SMI TH / THE MAI NTEN ANCE C OMMUNI TY
04
Reactive Maintenance is apparent
When you hear these phrases:
That is not my job
Everyone is accountable
I thought we agreed this equipment would be down today
Why is our wrench-time so low?
Everyone seems to be "dodging the bullet"
Create a Maintenance RACI Chart that clearly defines: Who is Accountable? Who is
Responsible? Who is Consulted? And who is Informed? For specific maintenance
tasks.
PR OACT IV E M AI NT EN AN CE
T E C H NI C I A NS
RI CKY SMI TH / THE MAI NTEN ANCE C OMMUNI TY
05
E L E C T R I C A L / M E C H A N I C A L T E C H N I C A L K N O W L E D G E
REQUIREMENTS
Fundamental Requirements of Effective
Preventive / Predictive Maintenance
Safety First, Safety Always
Failure Mitigation Strategies for:Chain
Drives
Compressors Control Valves
Conveyors
Couplings
Fans and Blowers
Gears and GearboxesHydraulics
Lubrication
Machinery Installation
Mixers and Agitators
Packing and Seals
Motors and Drives
Power Supplies
Fasteners
...and so much more
PR OACT IV E M AI NT E NAN CE
T E C H NI C I A NS
RI CKY SMI TH / THE MAI NTEN ANCE C O MMUNI TY
06
PR OACT IV E M AI NT E NAN CE
T E C H NI C I A NS
RI CKY SMI TH / THE MAI NTEN ANCE C O MMUNI TY
07
Join me for a three-day workshop on 'Best Maintenance Technician
Practices. For more information, send your request to
rsmith@worldclassmaintenance.org.
If you are interested in hosting this workshop onsite send me
an email at rsmith@worldclassmaintenance.org

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Proactive Maintenance Technician Skills

  • 1. 01 T E C H N I C I A N ' S M A I N T E N A N C E K N O W L E D G E R E Q U I R E M E N T S What skills should a proactive maintenance technician possess? Maintenance Best Practices Proactive Maintenance Principles Preventive Maintenance Predictive Maintenance Maintenance Planning and Scheduling S KI L L S OF A P R O A C T I V E M A I N T E N A N C E T E C H N I C I A N B Y R I C K Y S MI T H , C MR P I N P A R T N E R S H I P W I T H : T H E M A I N T E N A N C E C O M M U N I T Y B Y U P K E E P A maintenance technician seeks no reward or praise; they take pride in knowing the equipment/assets are running to specifications.
  • 2. 02 RI CKY SMI TH / THE MAI NTENANCE CO MMUNI TY Maintenance Execution Proactive Reactive Maintenance Rework Repeatable Procedures Maintenance Materials Management Leading and Lagging Maintenance Metrics Root Cause Analysis Techniques and Triggers Safety / Environmental Compliance Mechanical / Electrical Technical Knowledge Discipline in Work Execution to Specifications Maintainability and Restoration Practices Maintenance Process Maps are used to align everyone and to ensure processes are repeatable and provide the same results every time and if not, the process can be changed. Best Repair/Restoration Practices are followed based on "Known Best Demonstrated Practices" Use of Maintenance Balanced Dashboards to measure effectiveness and efficiency of Maintenance Processes PR OACT IV E M AI NT EN AN CE T E C H NI C I A NS
  • 3. PR OACT IV E M AI NT EN AN CE T E C H NI C I A NS RI CKY SMI TH / THE MAI NTEN ANCE C OMMUNI TY 03 Technicians are motivated by knowing their "score in the game". Roles and Responsibilities must be defined for all Maintenance Technician’s role in Proactive Maintenance. How do you know you need to define Roles and Responsibilities? You see people deviating from acceptable practices Everyone blames everyone A balanced scorecard is a strategy performance management tool - a semi-standard structured report that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions. (Source: HP Reliability)
  • 4. PR OACT IV E M AI NT EN AN CE T E C H NI C I A NS RI CKY SMI TH / THE MAI NTEN ANCE C OMMUNI TY 04 Reactive Maintenance is apparent When you hear these phrases: That is not my job Everyone is accountable I thought we agreed this equipment would be down today Why is our wrench-time so low? Everyone seems to be "dodging the bullet" Create a Maintenance RACI Chart that clearly defines: Who is Accountable? Who is Responsible? Who is Consulted? And who is Informed? For specific maintenance tasks.
  • 5. PR OACT IV E M AI NT EN AN CE T E C H NI C I A NS RI CKY SMI TH / THE MAI NTEN ANCE C OMMUNI TY 05 E L E C T R I C A L / M E C H A N I C A L T E C H N I C A L K N O W L E D G E REQUIREMENTS Fundamental Requirements of Effective Preventive / Predictive Maintenance Safety First, Safety Always Failure Mitigation Strategies for:Chain Drives Compressors Control Valves Conveyors Couplings Fans and Blowers Gears and GearboxesHydraulics Lubrication Machinery Installation Mixers and Agitators Packing and Seals Motors and Drives Power Supplies Fasteners ...and so much more
  • 6. PR OACT IV E M AI NT E NAN CE T E C H NI C I A NS RI CKY SMI TH / THE MAI NTEN ANCE C O MMUNI TY 06
  • 7. PR OACT IV E M AI NT E NAN CE T E C H NI C I A NS RI CKY SMI TH / THE MAI NTEN ANCE C O MMUNI TY 07 Join me for a three-day workshop on 'Best Maintenance Technician Practices. For more information, send your request to rsmith@worldclassmaintenance.org. If you are interested in hosting this workshop onsite send me an email at rsmith@worldclassmaintenance.org