Review Concierge at San Diego Osteopathic Medical Association - Presentation Slides

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Presentation by Eric Januszko, CEO of Review Concierge, given to the San Diego Osteopathic Medical Association on Tuesday, September 9, 2014. The talk covered the importance of monitoring a doctor's online reviews, and included an overview of Review Concierge - the simplest way for doctors to manage their online reputation, and increase online reviews from all their happy patients. To learn more about Review Concierge's online review management products for doctors, visit http://reviewconcierge.com.

Marketing

The Growing Importance of
Online Reviews and Healthcare
Eric Januszko, CEO Review Concierge
September 9, 2014
Presented to:

Copyright © 2014, Expert Reputation, LLC.
2
Online reviews can ruin it in 5 SECONDS

In the good old days, no one
questioned a Doctor’s reputation…
… online reviews have changed
the rules, now consumers have
information to make choices…
…which impacts Doctors’ bottom line
Copyright © 2014, Expert Reputation, LLC.
3

Copyright © 2014, Expert Reputation, LLC.
4

Doctors are the FASTEST GROWING segment
Copyright © 2014, Expert Reputation, LLC.
5
of online review visits…
… and Doctors are in the TOP 5 of
businesses searched for online.

Reviews are not always based on facts…
Copyright © 2014, Expert Reputation, LLC.

Doctors must now Manage their Online Reviews
Copyright © 2014, Expert Reputation, LLC.
7

We help Doctors Take Control of their Online Reviews
Copyright © 2014, Expert Reputation, LLC.
8

We Monitor Reviews
Copyright © 2014, Expert Reputation, LLC.
9

We Notify Doctors of New Reviews
Copyright © 2014, Expert Reputation, LLC.
10

We Resolve Reviews
Dispute reviews
Respond publicly to reviews
Remove reviews, when possible
Copyright © 2014, Expert Reputation, LLC.
11

We Help Doctors Get More Authentic Reviews…
Copyright © 2014, Expert Reputation, LLC.
12
…and we distribute them across 75+ sites.

Our Advantage… Review Link
Copyright © 2014, Expert Reputation, LLC.
13
REVIEW LINK

Review Link Poster
Copyright © 2014, Expert Reputation, LLC.
14

Success Stories
Copyright © 2014, Expert Reputation, LLC.
15
"I'll earn 10% more this year
thanks to my online reviews."
Dr. Pages realized a
78% annualized
growth in reviews
After 8 months of using
Review Concierge, Dr. Aldrich
now has over 107 reviews

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