Inbound marketing? Content marketing? What's all this hullabaloo? This presentation will help you navigate the stages of the customer journey, create audience personas, and generate ideas for marketing content that will attract, engage, convert, and delight customers.
This free workshop was given on March 13, 2017 to the AZ MarTech group by Mike Jones and Kayla Izard of Resound, a brand agency in Tempe, Arizona.
For more info about Resound: http://resoundcreative.com
17. What else?
Flirt Digits Ask Invest
Social Media
Blog Posts
Relevant Ads
Gated Content
Newsletters
Landing Pages
Calls-to-Action
‘Checkout’
Promotions
Emails
Proposals
CRM
Social Media
Loyalty
Email Campaigns
25. Why Do We Do This?
Trying to talk to your customers as one giant group of
all the consumers in the world is never a good
strategy.
Don’t make gross generalizations, like,
“Well, you’re a women so you must love nail polish.”
It won’t go well.
Mike
We’re Resound
Recap last 2 meetups - marketing technology
Setting up your plumbing
Goals, KPIs
Why are we talking about content?
Mike
Kayla - what I do for Resound - content
Mike
Kayla
Kayla - to the quote - talk about value to the customer
Kayla
[MIKE] How many of you have heard of Inbound Marketing? What do you think it is? Where did it come from? (HUBSPOT - but really the principles go much further back.)Talk about inbound marketing….ask them if they’ve heard of it before...what they think it is...where did it come from (Hubspot), why are we choosing that framework (next slide)
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Kayla sets up the dating scenario
Mike relates that back to particular marketing activities. Talk through each activity listed here.
[MIKE]
[KAYLA] What does this look like in the marketing world?
Kayla - Ask them what this might look like in the marketing world?
Advertising
Mike
[MIKE] What’s an example of wood? Kindling? Logs??
[KAYLA]
What does this content look like? A blog post that’s generalized.
You’ll provide more value for the one person
Self-iterative process, getting to know your persona, also knowing who to look for.
A lot of people stop here (demographics). If you say I’m looking for a female in Chandler, it kinda makes you shallow. Picture this: if I say I’m looking for a tall blond that lives in Los Angeles, are you imaging a person? Ok, open your eyes (next slide).
So see? You didn’t get specific enough. She fits what I described...what were you thinking? :) You have to go deeper.
Go deeper than demographics...go to psychographics. Self-iterative process, getting to know your persona, also knowing who to look for. Also, keep in mind that your psychographics matter more than demographics, your demographics might be off.
[MIKE] - 5 minutes - 5 minutes recapping
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This is where we’ll help them come up with three blog post titles (the hand out will have 10 - 15 for them to do on their own)