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Solutions - R. E. Fitton & Associates
Telecom, ICT, Software Defined Everything, Cloud, Security and
Converging Technologies
randyfitton@refitton.com
February 2021
30+
years of experience in: SDN, SD-WAN, NFV, Cloud,
Cybersecurity, Data Centre, Mobile, OSS/BSS, Traffic
Management, Subsea Line Termination Equipment, Service
Creation, Network Policy Control, IMS, Content Cache, Ad
Insertion, Network Management, Network Demographics,
Managed Services, Unified Messaging and Traditional Broadband
Networking Appliances and Software.
R. E. Fitton & Associates
Manage any part of the end-to-end business cycle in ICT
◼ Expertise in New Product Introduction; Technical Evangelism, Proof of Concept,
Benchmark Testing, Partner On-Boarding, RFx Development (Customer
Influencing) and Response. Sales, Business Development, Post Sales Support,
PMO Creation, Project Delivery, Customer Satisfaction/Customer Advocacy, Type
Approvals, Marketing, Training and Go-To-Market Plans.
Engage All Service Providers, ISP’s, BigWeb (Google, Alibaba etc.), Top 2000
Large Enterprises, Governments and Defence in Asia, Middle East or CIS Countries
Achieved Many Firsts in the Market for: SDN, NFV, Mobile, Security, NGN, Video
and IPTV
Over 20K LinkedIn Connections for Business Development and Marketing Activities
Technical, Business Development or Sales Management
◼ Since 1996, most of our business dealings in Asia (including CIS, Middle
East, India, Japan and China) have been servicing the Communications
Service Providers.
◼ We specialize in arranging fruitful business engagements with any CSP in
these markets extremely quickly and get a pulse on the market for new
solutions and products.
◼ Our insights and direct straight-shooting approach have been valued by all
our customers and partners and guarantee return business engagements.
◼ Many senior business leaders in the market are our customers, partners
and associates.
Any Tier Service Provider Across the Market
◼ We have key contacts with all Vendors, Systems Integrators
and Distributors across the market.
◼ We will suggest and certify the capabilities of Channels.
◼ R.E. Fitton can conduct Pre/Post Sales Engineering and
Business Development/Sales Training for all channels in all
markets where we represent our clients.
◼ R.E. Fitton will provide support and oversight of channels
during first off POCs, Trials, Tests and all parts of the Sales-
Cycle as necessary.
Partners and Integrators
◼ R. E. Fitton has non-exclusively specialised in bringing Canadian
Technology Businesses to the market for over 30 years.
◼ We have a long-standing relationship with all the Canadian Trade
Commissioners in the Asia Pacific, Middle East and CIS Countries.
◼ We continuously utilise the trade commissioners to arrange special tours
through the market and high-level presentations to key government and
industry luminaries.
◼ These business connections also benefit the non-Canadian clients we
represent.
◼ We are a known entity at senior levels in all markets because of this long-
standing symbiotic relationship with the Canadian Government.
Canadian Trade Commission
Project Management and PMO Process
◼ During 30+ years executing in the global ICT
marketplace, we have created and managed a half
dozen Project Management Offices (PMO) and certified
three dozen project managers for Project Management
Professional (PMP).
◼ R.E. Fitton is certified and a member of the Project
Management Institute and utilises the PMI PMBOK® as
a reference for Project Management and Project Quality
Management processes.
◼ We specialise in bringing off-the-rail projects back on
target quickly.
◼ The key to our quality and success in this area is the
vast experience of our team implementing robust
processes to repeatedly deliver first-off implementations
of leading-edge telecom and IT solutions.
◼ We can manage infrastructure delivery or agile software
development and delivery.
Support, Training and Pre-Sales Engineering
◼ As with Project Delivery R.E. Fitton has built from the ground up several regional and
global Technical Assistance Centres (TAC).
◼ These Centres have offered New Product Introduction, Pre/Post-Sales Engineering
capability and Training Services.
◼ We have specialised in building robust repeatable processes that were ISO9000 and
TL9000 certified from day one.
◼ Today, some ask if ISO9000 or TL9000 is still relevant and our answer is: Robust
state-of-the-art repeatable processes allow services to scale quickly and efficiently
and protect these valuable functions from attrition and staff churn.
◼ Choose a management system that suits your needs; it could be a lighter version of
one of the standards. Our team has libraries of all the most relevant process
templates and documents that can be adapted and implemented quickly.
◼ Satisfied, well trained and productive engineers are more likely to stay through the
early build out phase of an ICT sales organisation and are a bedrock for success and
repeatability of initial go-to-market initiatives. R.E. Fitton can recruit, build and
manage these teams!
◼ Fees are charged at a competitive day rate with package deals for longer term contracts.
◼ Terms are typically on a weekly, monthly or quarterly basis and can run perpetually.
◼ Commissions and bonuses are a welcome consideration.
◼ Specific MBO’s can be agreed as part of the contract and will be aligned with what is reasonable
for the contract term.
Contract and Fee Structure
◼ LinkedIn http://sg.linkedin.com/in/randyfitton
◼ Skype: randy.fitton
◼ WebEx: https://refitton.my.webex.com/meet/randy.fitton
◼ Email: randyfitton@refitton.com
◼ Singapore Mobile: +65 9383 0953
◼ Canadian Mobile: +1 613 809 7452 (Reachable when in
Canada or USA. Singapore number is always reachable)
◼ In partnership with Olofsson & Co. executive placement
services. For recruiting full time or contract staff activities.
https://olofsson.sg
R. E. Fitton & Associates
Thank You
(Visualisation of the Global Internet in 2020)

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R. E. Fitton & Associates

  • 1. Solutions - R. E. Fitton & Associates Telecom, ICT, Software Defined Everything, Cloud, Security and Converging Technologies randyfitton@refitton.com February 2021
  • 2. 30+ years of experience in: SDN, SD-WAN, NFV, Cloud, Cybersecurity, Data Centre, Mobile, OSS/BSS, Traffic Management, Subsea Line Termination Equipment, Service Creation, Network Policy Control, IMS, Content Cache, Ad Insertion, Network Management, Network Demographics, Managed Services, Unified Messaging and Traditional Broadband Networking Appliances and Software. R. E. Fitton & Associates
  • 3. Manage any part of the end-to-end business cycle in ICT ◼ Expertise in New Product Introduction; Technical Evangelism, Proof of Concept, Benchmark Testing, Partner On-Boarding, RFx Development (Customer Influencing) and Response. Sales, Business Development, Post Sales Support, PMO Creation, Project Delivery, Customer Satisfaction/Customer Advocacy, Type Approvals, Marketing, Training and Go-To-Market Plans. Engage All Service Providers, ISP’s, BigWeb (Google, Alibaba etc.), Top 2000 Large Enterprises, Governments and Defence in Asia, Middle East or CIS Countries Achieved Many Firsts in the Market for: SDN, NFV, Mobile, Security, NGN, Video and IPTV Over 20K LinkedIn Connections for Business Development and Marketing Activities Technical, Business Development or Sales Management
  • 4. ◼ Since 1996, most of our business dealings in Asia (including CIS, Middle East, India, Japan and China) have been servicing the Communications Service Providers. ◼ We specialize in arranging fruitful business engagements with any CSP in these markets extremely quickly and get a pulse on the market for new solutions and products. ◼ Our insights and direct straight-shooting approach have been valued by all our customers and partners and guarantee return business engagements. ◼ Many senior business leaders in the market are our customers, partners and associates. Any Tier Service Provider Across the Market
  • 5. ◼ We have key contacts with all Vendors, Systems Integrators and Distributors across the market. ◼ We will suggest and certify the capabilities of Channels. ◼ R.E. Fitton can conduct Pre/Post Sales Engineering and Business Development/Sales Training for all channels in all markets where we represent our clients. ◼ R.E. Fitton will provide support and oversight of channels during first off POCs, Trials, Tests and all parts of the Sales- Cycle as necessary. Partners and Integrators
  • 6. ◼ R. E. Fitton has non-exclusively specialised in bringing Canadian Technology Businesses to the market for over 30 years. ◼ We have a long-standing relationship with all the Canadian Trade Commissioners in the Asia Pacific, Middle East and CIS Countries. ◼ We continuously utilise the trade commissioners to arrange special tours through the market and high-level presentations to key government and industry luminaries. ◼ These business connections also benefit the non-Canadian clients we represent. ◼ We are a known entity at senior levels in all markets because of this long- standing symbiotic relationship with the Canadian Government. Canadian Trade Commission
  • 7. Project Management and PMO Process ◼ During 30+ years executing in the global ICT marketplace, we have created and managed a half dozen Project Management Offices (PMO) and certified three dozen project managers for Project Management Professional (PMP). ◼ R.E. Fitton is certified and a member of the Project Management Institute and utilises the PMI PMBOK® as a reference for Project Management and Project Quality Management processes. ◼ We specialise in bringing off-the-rail projects back on target quickly. ◼ The key to our quality and success in this area is the vast experience of our team implementing robust processes to repeatedly deliver first-off implementations of leading-edge telecom and IT solutions. ◼ We can manage infrastructure delivery or agile software development and delivery.
  • 8. Support, Training and Pre-Sales Engineering ◼ As with Project Delivery R.E. Fitton has built from the ground up several regional and global Technical Assistance Centres (TAC). ◼ These Centres have offered New Product Introduction, Pre/Post-Sales Engineering capability and Training Services. ◼ We have specialised in building robust repeatable processes that were ISO9000 and TL9000 certified from day one. ◼ Today, some ask if ISO9000 or TL9000 is still relevant and our answer is: Robust state-of-the-art repeatable processes allow services to scale quickly and efficiently and protect these valuable functions from attrition and staff churn. ◼ Choose a management system that suits your needs; it could be a lighter version of one of the standards. Our team has libraries of all the most relevant process templates and documents that can be adapted and implemented quickly. ◼ Satisfied, well trained and productive engineers are more likely to stay through the early build out phase of an ICT sales organisation and are a bedrock for success and repeatability of initial go-to-market initiatives. R.E. Fitton can recruit, build and manage these teams!
  • 9. ◼ Fees are charged at a competitive day rate with package deals for longer term contracts. ◼ Terms are typically on a weekly, monthly or quarterly basis and can run perpetually. ◼ Commissions and bonuses are a welcome consideration. ◼ Specific MBO’s can be agreed as part of the contract and will be aligned with what is reasonable for the contract term. Contract and Fee Structure
  • 10. ◼ LinkedIn http://sg.linkedin.com/in/randyfitton ◼ Skype: randy.fitton ◼ WebEx: https://refitton.my.webex.com/meet/randy.fitton ◼ Email: randyfitton@refitton.com ◼ Singapore Mobile: +65 9383 0953 ◼ Canadian Mobile: +1 613 809 7452 (Reachable when in Canada or USA. Singapore number is always reachable) ◼ In partnership with Olofsson & Co. executive placement services. For recruiting full time or contract staff activities. https://olofsson.sg R. E. Fitton & Associates
  • 11. Thank You (Visualisation of the Global Internet in 2020)