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Predicting Employee Attrition
• Bhavin Shah
• Krishan Dadlani
• Mrityunjay Gunjiyal
• Nirali Shah
• Yamini Toki
• Yash Gupta
How it will help if we know the top reasons of attrition?
Group 6
Agenda
1. What is employee attrition?
2. Why do we care?
3. Objective and business value
4. Analysis
5. Modeling results
6. Take away
Employee Attrition
• Attrition in business can mean the reduction in staff and
employees in a company through normal means.
• It is imperative for every organization to understand
factors driving the employees to look for better work
opportunities and provide better satisfaction in terms of
salary and kind of work.
Why do we care?
Cost: Replacing an employee costs as much as 210% of the
employee’s annual salary
Talent Retention: Since executive and C-level employees
are especially hard to replace, these roles typically take
longer to fill
Objectives and business value
• Predict drivers of employee attrition.
• Predict potential cases where employee might leave the
company.
• The factors analyzed in the study will help the
organization to identify the weak areas that need
attention in order to improve employee satisfaction and
retain valuable employees.
• Thus, save business costs that range from quantifiable
numbers to hidden costs.
• Employee Number: Unique id of employee
• Age: Age of employee
• Distance from home: Approximate distance of
workplace from home
• Education: Employee’s education degree
• Environment Satisfaction: Satisfaction from the
surrounding
• Gender: Male or Female
• Hourly rate
• Job Involvement: Employee’s involvement in the job
• Job level: Level of job performed
• Job role: Designation
• Job satisfaction: Satisfaction from job
• Martial Status: Married or Single
• Years with current manager: Years completed working
with current manager
Target Variable: Attrition
• Monthly Income: Employee’s monthly income
• Number of companies worked
• Overtime: Expressed as ‘yes’ or ‘no’.
• Percent Salary hike: Increment factor in salary
• Performance rating: Rating ranging between 3 - 5
• Relationship satisfaction: Expressed in terms of
number.
• Total working years: Work experience
• Years at company: Years completed serving the
current company
• Years in current role: Years completed working in
current role
• Years since last promotion: Number of years
completed after last promotion
• Is Promotion Due: Recoded Field -Has the employee
ever been promoted after joining this company.
Predictors and Target Variable
Education
1 'Below College'
2 'College'
3 'Bachelor'
4 'Master'
5 'Doctor'
Environment Satisfaction
1 'Low'
2 'Medium'
3 'High'
4 'Very High'
Job Involvement
1 'Low'
2 'Medium'
3 'High'
4 'Very High'
Work Life Balance
1 'Bad'
2 'Good'
3 'Better'
4 'Best'
Relationship satisfaction
1 'Low'
2 'Medium'
3 'High'
4 'Very High'
Performance Rating
D 'Low'
C 'Good'
B 'Excellent'
A 'Outstanding'
Job Satisfaction
1 'Low'
2 'Medium'
3 'High'
4 'Very High'
Stock Level Option
1 'No stock options'
2 ‘Fixed Stock Option'
3 'Based on Job Position'
4 'Based on Performance'
Data Definition
Variables Data Transformation
Years At Company Recoded from the date field ‘Date of Joining’
where, Years At Company = 14 - RIGHT(A2, 2)
Years Since Last Promotion Recoded from the date field ‘Date of Last Promotion’
where, Years Since Last Promotion = 14 - RIGHT(A3, 2)
Years Promotion Due Since Joining Recoded from ‘Years At Current Company’ and ‘Years
Since Last Promotion’
Recoding has been done as follows:
=(Years At Current Company – Years Since Last
Promotion)
Is Promotion Due Recoded from ‘Years At Current Company’ and ‘Years
Since Last Promotion’
Recoding has been done as follows:
=IF(Years At Current Company – Years Since Last
Promotion = 0, "N", "Y")
Data Re-Coding
Impact of Attrition
False Negative:
When an employee has not been predicted to leave by the model, but still leaves the company.
For this unexpected case of attrition the company will have to bear the following costs:
● Hiring Costs of new Employee
● Training cost of new employee
● Productivity issues during the learning curve
Training and hiring costs usually depend on the Job Level of employees. Typically these costs are 150% of the
annual salary of the employee.
Weighted average cost to company of an Employee leaving = ∑ (Attrition rate * Cost) = approx. $ 76,000
Job Level Attrition Rate Average Salary at
this level
Average cost of replacement
(% in terms of annual salary)
Cost of Attrition to company
C-level 4/65 = 6.1% $ 228,229 210% $ 479,280
Managers 6/89 = 6.6% $ 192,190 150% $ 288,285
Consultant 14/149 = 9.3% $ 119,880 120% $ 143,856
Mid-level Exec 31/389 = 7.9% $ 64,260 80% $ 51,390
Executive 75/433 = 17.3% $ 32,616 70% $ 22,831
Impact of Attrition
False Positive:
When an employee has been predicted to leave by the model, but was actually not going to
leave the company. In this case the company would be bearing the cost of incentives offered:
● Better Stock level options
● Increased pay for overtime or additional hiring of staff to take load off from existing
employees
● Increase in pay.
An increase in 1 level of Stock option would typically cost the company at least 10% of the
annual salary offered.
Also an increase of 10% in the workforce will lead to 10% more cost to the company in terms of
salary.
Similarly a 5 to 10% hike might be required in annual salary to retain an employee.
So if an employee is offered any one of the incentives the cost to company would be 10% of
their salary.
Modeling Result
Models AUC FN FP
Recall/
Sensitivity
Accuracy Precision F1
Forest 0.872 44 64 0.672 0.908 0.584 0.625
Jungle 0.854 36 169 0.731 0.826 0.367 0.489
Boosted Tree 0.875 53 79 0.604 0.888 0.506 0.551
Logistic 0.777 48 227 0.642 0766 0.275 0.385
Neural 0.744 1 928 0.993 0.210 0.126 0.224
Decision Tree
Significant Predictors
• Over Time: In case of Overtime the attrition rate jumps to 22% from 11% and amongst
the employees not doing overtime it drops from 11% to just 7%.
• Stock Option Level: The employees with Stock Options are less likely to leave based on
Tree decision model. Employees with Stock Options 3 and 4 in the company have only a
3% chances of leaving while employees with lesser stock option levels at 1 and 2 have
attrition rate of 22%
• Monthly Income
• Marital Status
• Employee Satisfaction
• Work Life Balance
Data Visualization - Tableau
Data Visualization - Tableau
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
0
500
1000
1500
2000
2500
3000
1 2 3 4
STOCK OPTION LEVEL
Number of Employess Attrition
Data Visualization - Tableau
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
0
200
400
600
800
1000
1200
1400
1600
1800
2000
4 'Very High' 3 'High' 2 'Medium' 1 'Low'
ENVIRONMENT SATISFACTION
Number of Employess Attrition
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
0
500
1000
1500
2000
2500
3000
3500
4000
4 'Best' 3 'Better' 2 'Good' 1 'Bad'
WORK LIFE BALANCE
Number of Employess Attrition
Thank You
Questions?

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Group 6 employee_attrition

  • 1. Predicting Employee Attrition • Bhavin Shah • Krishan Dadlani • Mrityunjay Gunjiyal • Nirali Shah • Yamini Toki • Yash Gupta How it will help if we know the top reasons of attrition? Group 6
  • 2. Agenda 1. What is employee attrition? 2. Why do we care? 3. Objective and business value 4. Analysis 5. Modeling results 6. Take away
  • 3. Employee Attrition • Attrition in business can mean the reduction in staff and employees in a company through normal means. • It is imperative for every organization to understand factors driving the employees to look for better work opportunities and provide better satisfaction in terms of salary and kind of work.
  • 4. Why do we care? Cost: Replacing an employee costs as much as 210% of the employee’s annual salary Talent Retention: Since executive and C-level employees are especially hard to replace, these roles typically take longer to fill
  • 5. Objectives and business value • Predict drivers of employee attrition. • Predict potential cases where employee might leave the company. • The factors analyzed in the study will help the organization to identify the weak areas that need attention in order to improve employee satisfaction and retain valuable employees. • Thus, save business costs that range from quantifiable numbers to hidden costs.
  • 6. • Employee Number: Unique id of employee • Age: Age of employee • Distance from home: Approximate distance of workplace from home • Education: Employee’s education degree • Environment Satisfaction: Satisfaction from the surrounding • Gender: Male or Female • Hourly rate • Job Involvement: Employee’s involvement in the job • Job level: Level of job performed • Job role: Designation • Job satisfaction: Satisfaction from job • Martial Status: Married or Single • Years with current manager: Years completed working with current manager Target Variable: Attrition • Monthly Income: Employee’s monthly income • Number of companies worked • Overtime: Expressed as ‘yes’ or ‘no’. • Percent Salary hike: Increment factor in salary • Performance rating: Rating ranging between 3 - 5 • Relationship satisfaction: Expressed in terms of number. • Total working years: Work experience • Years at company: Years completed serving the current company • Years in current role: Years completed working in current role • Years since last promotion: Number of years completed after last promotion • Is Promotion Due: Recoded Field -Has the employee ever been promoted after joining this company. Predictors and Target Variable
  • 7. Education 1 'Below College' 2 'College' 3 'Bachelor' 4 'Master' 5 'Doctor' Environment Satisfaction 1 'Low' 2 'Medium' 3 'High' 4 'Very High' Job Involvement 1 'Low' 2 'Medium' 3 'High' 4 'Very High' Work Life Balance 1 'Bad' 2 'Good' 3 'Better' 4 'Best' Relationship satisfaction 1 'Low' 2 'Medium' 3 'High' 4 'Very High' Performance Rating D 'Low' C 'Good' B 'Excellent' A 'Outstanding' Job Satisfaction 1 'Low' 2 'Medium' 3 'High' 4 'Very High' Stock Level Option 1 'No stock options' 2 ‘Fixed Stock Option' 3 'Based on Job Position' 4 'Based on Performance' Data Definition
  • 8. Variables Data Transformation Years At Company Recoded from the date field ‘Date of Joining’ where, Years At Company = 14 - RIGHT(A2, 2) Years Since Last Promotion Recoded from the date field ‘Date of Last Promotion’ where, Years Since Last Promotion = 14 - RIGHT(A3, 2) Years Promotion Due Since Joining Recoded from ‘Years At Current Company’ and ‘Years Since Last Promotion’ Recoding has been done as follows: =(Years At Current Company – Years Since Last Promotion) Is Promotion Due Recoded from ‘Years At Current Company’ and ‘Years Since Last Promotion’ Recoding has been done as follows: =IF(Years At Current Company – Years Since Last Promotion = 0, "N", "Y") Data Re-Coding
  • 9. Impact of Attrition False Negative: When an employee has not been predicted to leave by the model, but still leaves the company. For this unexpected case of attrition the company will have to bear the following costs: ● Hiring Costs of new Employee ● Training cost of new employee ● Productivity issues during the learning curve Training and hiring costs usually depend on the Job Level of employees. Typically these costs are 150% of the annual salary of the employee. Weighted average cost to company of an Employee leaving = ∑ (Attrition rate * Cost) = approx. $ 76,000 Job Level Attrition Rate Average Salary at this level Average cost of replacement (% in terms of annual salary) Cost of Attrition to company C-level 4/65 = 6.1% $ 228,229 210% $ 479,280 Managers 6/89 = 6.6% $ 192,190 150% $ 288,285 Consultant 14/149 = 9.3% $ 119,880 120% $ 143,856 Mid-level Exec 31/389 = 7.9% $ 64,260 80% $ 51,390 Executive 75/433 = 17.3% $ 32,616 70% $ 22,831
  • 10. Impact of Attrition False Positive: When an employee has been predicted to leave by the model, but was actually not going to leave the company. In this case the company would be bearing the cost of incentives offered: ● Better Stock level options ● Increased pay for overtime or additional hiring of staff to take load off from existing employees ● Increase in pay. An increase in 1 level of Stock option would typically cost the company at least 10% of the annual salary offered. Also an increase of 10% in the workforce will lead to 10% more cost to the company in terms of salary. Similarly a 5 to 10% hike might be required in annual salary to retain an employee. So if an employee is offered any one of the incentives the cost to company would be 10% of their salary.
  • 11. Modeling Result Models AUC FN FP Recall/ Sensitivity Accuracy Precision F1 Forest 0.872 44 64 0.672 0.908 0.584 0.625 Jungle 0.854 36 169 0.731 0.826 0.367 0.489 Boosted Tree 0.875 53 79 0.604 0.888 0.506 0.551 Logistic 0.777 48 227 0.642 0766 0.275 0.385 Neural 0.744 1 928 0.993 0.210 0.126 0.224
  • 13. Significant Predictors • Over Time: In case of Overtime the attrition rate jumps to 22% from 11% and amongst the employees not doing overtime it drops from 11% to just 7%. • Stock Option Level: The employees with Stock Options are less likely to leave based on Tree decision model. Employees with Stock Options 3 and 4 in the company have only a 3% chances of leaving while employees with lesser stock option levels at 1 and 2 have attrition rate of 22% • Monthly Income • Marital Status • Employee Satisfaction • Work Life Balance
  • 15. Data Visualization - Tableau 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 0 500 1000 1500 2000 2500 3000 1 2 3 4 STOCK OPTION LEVEL Number of Employess Attrition
  • 16. Data Visualization - Tableau 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 0 200 400 600 800 1000 1200 1400 1600 1800 2000 4 'Very High' 3 'High' 2 'Medium' 1 'Low' ENVIRONMENT SATISFACTION Number of Employess Attrition 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 0 500 1000 1500 2000 2500 3000 3500 4000 4 'Best' 3 'Better' 2 'Good' 1 'Bad' WORK LIFE BALANCE Number of Employess Attrition