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BODY LANGUAGEBODY LANGUAGE
CONTENTS:
1. What is nonverbal communication?
2. What are some nonverbal gestures?
3. “Open”' and “Closed'” gestures
4. Factors in interpreting Body Language
The posture groups combine to create four basic modes: responsive,
reflective, combative and fugitive.
WHAT IS NONVERBALWHAT IS NONVERBAL
COMMUNICATION?COMMUNICATION?
Openness, confidence:Openness, confidence:
open hands, palms up
unbuttoning or removing jacket (men)
eye contact
smile, leaning forward, relaxed
hands away from face, possibly behind back
standing straight, feet slightly apart, shoulders squared
hand in belt thumb hooked in waist
clucking
snapping fingers
smacking palm
WHAT ARE SOMEWHAT ARE SOME
NONVERBAL GESTURES?NONVERBAL GESTURES?
standing with hands on hips, feet apart, head tilted
uncrossed legs
a person moves closer to another
unbuttoned coat (men)
head cocked, finger to face, blinking or squinting
welcoming handshake
open arms or hands (palms out)
smile
eye contact
rubbing palms together indicating expectation of something pleasant
hand to chest in a man indicates loyalty (but in a woman it is defensiveness)
touching, patting, holding hands to give reassurance
COOPERATION, READINESS:COOPERATION, READINESS:
taking notes
evaluation gestures especially hand to face
leaning forward
use of space in seating so as to avoid barriers
eye contact
Lincolnesque position
absence of gestures indicative of dominance, indifference, defensiveness, etc.
(See section M.) Take notice of gestures signifying a desire to interrupt:
``school'' gesture of raising hand displaced to tugging ear or just raising hand
from table and then dropping back
index finger to lip to restrain from interrupting
hand on arm of speaker
PROFESSIONAL:PROFESSIONAL:
leg over arm of chair
rhythmic drumming, tapping
legs crossed
shaking one foot (women)
straighten up then slouch
``cold shoulder,'' turning away especially toward exit
glancing at exit
rigid, unmoving posture with fixed stare
yawning
hand holding up face, drooping eyelids
fidget or rock
turning up nose and/or ``tsk'' sound (signifying disgust
INDIFFERENCE, BOREDOM:INDIFFERENCE, BOREDOM:
hand to cheek gesture in style of Rodin's The Thinker statue
slight blinking or squinting
chin stroking
hands touching face especially upper lip
leaning forward (positive) and leaning back (negative)
head tilted, ear cocked
peering over top of glasses
sucking on tip of pencil or earpiece of glasses indicates wish for nourishment in form of more
information
arched eyebrows
licking lips
wrinkling nose
scratching head
ruffling hair
EVALUATION, INTEREST:EVALUATION, INTEREST:
pacing
hand over nose
eyes closed
brow furrowed
arched eyebrows
frown
scratching in front of ear
rubbing eyes
hand to face gestures (evaluative)
pacing with head down and hands behind back or just standing—unwise to
interrupt a person thus engaged
scratching head
pinching bridge of nose, especially with head lowered
DOUBT:DOUBT:
folded arms, moving away from another
crossed legs
head tilted forward
rubbing nose
lack of eye contact
hand covering mouth
scratching in front of ear
Frown
scrunching in with head down
stolen look, sideways glance
sideways positioning
``poker face''
SUSPICION, SECRETIVENESS:SUSPICION, SECRETIVENESS:
deception indicated by lack of eye contact
anxiety gestures
looking at floor
frequent swallowing
wetting lips
throat clearing
scratching head
CONT. . .CONT. . .
clenched hands with thumbs rubbing
stroking arms
cuticle picking
hand pinching sucking on pen, glasses, etc.
touching chair before sitting
hand to throat (women) often displaced to seemingly checking to see
if
necklace is still there
NEED FOR REASSURANCE:NEED FOR REASSURANCE:
nail biting
finger movement
sighing
hand wringing
rapid, twitchy movements
clearing throat
tremors, especially knees
heavy breathing
voice strained
lips quivering
rapid eye movement
rigidity
crossed fingers
chewing on things
ANXIETY:ANXIETY:
making fists, hands on hips, stomping
if sitting – on edge of chair (ready for action)
chin out
kicking the ground
lips pressed together, jaw muscles tight
running fingers through hair
rubbing back of neck
hand in pocket, snorting
clenched hands with white knuckles
pointing or jabbing, hot under collar
putting out cigarette especially if with grinding motion
change in skin color, hostile stare
FRUSTRATION, ANGER:FRUSTRATION, ANGER:
hands in pocket
hands behind back
clenched hands
men with jackets button up
folded arms (can be reinforced by making fists)
crossed legs
body twisted away, moving away, sitting back
looking at door
head tilted forward, possibly squinting
stalling for time by cleaning glasses, rearranging, etc.
hand rubbing back of neck.
DEFENSIVENESS:DEFENSIVENESS:
hand holding wrist or arm
arm locked behind back
locked ankles
gripping arms of chair as in dentist's chair
suppressed gestures or displacement activities such as fist clenched
hidden in pocket
hand to mouth in astonishment or fear (suppressed scream)
hand rubbing back of neck, running fingers through hair (displaced
hitting out), ``stiff upper lip'' or reacting as little as possible
blowing nose and coughing (disguised tears)
SELF–CONTROL, INNER CONFLICTSELF–CONTROL, INNER CONFLICT
elevating self, like standing when others are sitting
taking a different posture than others in a group, especially hands
behind head
sitting straddling the chair
standing with arms spread and hands gripping desk or table
loud voice or low voice carefully enunciated
standing or walking with hands behind back and chin up
thumbs in lapels
DOMINATING:DOMINATING:
the superior usually has hand on top in a handshake while the
person who is subordinate offers his hand with palm up
the superior makes the motion to terminate the encounter
the superior can violate the subordinate's space, and can express
doubt, evaluation, domineering gestures
the subordinate is more likely to signify self–control, anxiety,
defensiveness gesture clusters
when putting feet on desk the superior should recognize that
subordinates dislike this gesture, superiors pretend to ignore it, and
equals take little note of it
SUPERIOR AND SUBORDINATE:SUPERIOR AND SUBORDINATE:
(lovers and couples) positioning to block out others
preening gestures such as smoothing hair, adjusting clothes
gaze holding
head arching
stroking own thigh or arm (in general, stroking and fondling indicates
need for affection, reassurance)
touching.
FLIRTATION, COURTSHIP:FLIRTATION, COURTSHIP:
Our gestures oftentimes tell something about us that we are not able or
willing to communicate verbally. Here is a partial list of ``open'' and
``closed'' gestures—``open'' are present when a person is ready and
willing to communicate, ``closed'' are present when there may be
something standing in the way of honest, complete communication.
These gestures can be observed in spouse relationships, parent–child
relationships, supervisor–worker relationships, worker–client
relationships, and any other time that two people are communicating.
Maybe you will discover that your body language has been ``telling'' on
you!
““OPEN”' AND “CLOSED'” GESTURESOPEN”' AND “CLOSED'” GESTURES
A. Body communication
Facial
Eye
Artifactual (clothes, shoes, hairstyle, makeup, perfumes, bags,
jewellery)
Tactile
Paralanguage (rate, volume, quality, pitch, tone, pauses,
hesitation)
Territoriality
Spatial
FACTORS IN INTERPRETING BODYFACTORS IN INTERPRETING BODY
LANGUAGELANGUAGE
B. Functions of Non Verbal Communication
Emphasize eg saying yes and nodding.
Regulate and control through actions.
Repeat.
Substitute.
CONT. . .CONT. . .
C. Medium of Body language
Facial expressions.
Gestures. ( used to emphasize, clarify, amplify, regulate, control, display emotion) GESTURE
CLUSTERS
Body movements
Posture
Visual orientation – eye contact.
Physical contact (hug, handshake, patting)
Spatial behaviour (proximity, distance, position)
Appearance
Non verbal vocalizations.
Vibes and moods
Cultural variations
Status and age
Attire
CONT. . .CONT. . .
D. Interpretation of body language
Context
Congruency
Inconsistency
Faking
Control
Cautions.
CONT. . .CONT. . .

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Body language

  • 1. BODY LANGUAGEBODY LANGUAGE CONTENTS: 1. What is nonverbal communication? 2. What are some nonverbal gestures? 3. “Open”' and “Closed'” gestures 4. Factors in interpreting Body Language
  • 2. The posture groups combine to create four basic modes: responsive, reflective, combative and fugitive. WHAT IS NONVERBALWHAT IS NONVERBAL COMMUNICATION?COMMUNICATION?
  • 3. Openness, confidence:Openness, confidence: open hands, palms up unbuttoning or removing jacket (men) eye contact smile, leaning forward, relaxed hands away from face, possibly behind back standing straight, feet slightly apart, shoulders squared hand in belt thumb hooked in waist clucking snapping fingers smacking palm WHAT ARE SOMEWHAT ARE SOME NONVERBAL GESTURES?NONVERBAL GESTURES?
  • 4. standing with hands on hips, feet apart, head tilted uncrossed legs a person moves closer to another unbuttoned coat (men) head cocked, finger to face, blinking or squinting welcoming handshake open arms or hands (palms out) smile eye contact rubbing palms together indicating expectation of something pleasant hand to chest in a man indicates loyalty (but in a woman it is defensiveness) touching, patting, holding hands to give reassurance COOPERATION, READINESS:COOPERATION, READINESS:
  • 5. taking notes evaluation gestures especially hand to face leaning forward use of space in seating so as to avoid barriers eye contact Lincolnesque position absence of gestures indicative of dominance, indifference, defensiveness, etc. (See section M.) Take notice of gestures signifying a desire to interrupt: ``school'' gesture of raising hand displaced to tugging ear or just raising hand from table and then dropping back index finger to lip to restrain from interrupting hand on arm of speaker PROFESSIONAL:PROFESSIONAL:
  • 6. leg over arm of chair rhythmic drumming, tapping legs crossed shaking one foot (women) straighten up then slouch ``cold shoulder,'' turning away especially toward exit glancing at exit rigid, unmoving posture with fixed stare yawning hand holding up face, drooping eyelids fidget or rock turning up nose and/or ``tsk'' sound (signifying disgust INDIFFERENCE, BOREDOM:INDIFFERENCE, BOREDOM:
  • 7. hand to cheek gesture in style of Rodin's The Thinker statue slight blinking or squinting chin stroking hands touching face especially upper lip leaning forward (positive) and leaning back (negative) head tilted, ear cocked peering over top of glasses sucking on tip of pencil or earpiece of glasses indicates wish for nourishment in form of more information arched eyebrows licking lips wrinkling nose scratching head ruffling hair EVALUATION, INTEREST:EVALUATION, INTEREST:
  • 8. pacing hand over nose eyes closed brow furrowed arched eyebrows frown scratching in front of ear rubbing eyes hand to face gestures (evaluative) pacing with head down and hands behind back or just standing—unwise to interrupt a person thus engaged scratching head pinching bridge of nose, especially with head lowered DOUBT:DOUBT:
  • 9. folded arms, moving away from another crossed legs head tilted forward rubbing nose lack of eye contact hand covering mouth scratching in front of ear Frown scrunching in with head down stolen look, sideways glance sideways positioning ``poker face'' SUSPICION, SECRETIVENESS:SUSPICION, SECRETIVENESS:
  • 10. deception indicated by lack of eye contact anxiety gestures looking at floor frequent swallowing wetting lips throat clearing scratching head CONT. . .CONT. . .
  • 11. clenched hands with thumbs rubbing stroking arms cuticle picking hand pinching sucking on pen, glasses, etc. touching chair before sitting hand to throat (women) often displaced to seemingly checking to see if necklace is still there NEED FOR REASSURANCE:NEED FOR REASSURANCE:
  • 12. nail biting finger movement sighing hand wringing rapid, twitchy movements clearing throat tremors, especially knees heavy breathing voice strained lips quivering rapid eye movement rigidity crossed fingers chewing on things ANXIETY:ANXIETY:
  • 13. making fists, hands on hips, stomping if sitting – on edge of chair (ready for action) chin out kicking the ground lips pressed together, jaw muscles tight running fingers through hair rubbing back of neck hand in pocket, snorting clenched hands with white knuckles pointing or jabbing, hot under collar putting out cigarette especially if with grinding motion change in skin color, hostile stare FRUSTRATION, ANGER:FRUSTRATION, ANGER:
  • 14. hands in pocket hands behind back clenched hands men with jackets button up folded arms (can be reinforced by making fists) crossed legs body twisted away, moving away, sitting back looking at door head tilted forward, possibly squinting stalling for time by cleaning glasses, rearranging, etc. hand rubbing back of neck. DEFENSIVENESS:DEFENSIVENESS:
  • 15. hand holding wrist or arm arm locked behind back locked ankles gripping arms of chair as in dentist's chair suppressed gestures or displacement activities such as fist clenched hidden in pocket hand to mouth in astonishment or fear (suppressed scream) hand rubbing back of neck, running fingers through hair (displaced hitting out), ``stiff upper lip'' or reacting as little as possible blowing nose and coughing (disguised tears) SELF–CONTROL, INNER CONFLICTSELF–CONTROL, INNER CONFLICT
  • 16. elevating self, like standing when others are sitting taking a different posture than others in a group, especially hands behind head sitting straddling the chair standing with arms spread and hands gripping desk or table loud voice or low voice carefully enunciated standing or walking with hands behind back and chin up thumbs in lapels DOMINATING:DOMINATING:
  • 17. the superior usually has hand on top in a handshake while the person who is subordinate offers his hand with palm up the superior makes the motion to terminate the encounter the superior can violate the subordinate's space, and can express doubt, evaluation, domineering gestures the subordinate is more likely to signify self–control, anxiety, defensiveness gesture clusters when putting feet on desk the superior should recognize that subordinates dislike this gesture, superiors pretend to ignore it, and equals take little note of it SUPERIOR AND SUBORDINATE:SUPERIOR AND SUBORDINATE:
  • 18. (lovers and couples) positioning to block out others preening gestures such as smoothing hair, adjusting clothes gaze holding head arching stroking own thigh or arm (in general, stroking and fondling indicates need for affection, reassurance) touching. FLIRTATION, COURTSHIP:FLIRTATION, COURTSHIP:
  • 19. Our gestures oftentimes tell something about us that we are not able or willing to communicate verbally. Here is a partial list of ``open'' and ``closed'' gestures—``open'' are present when a person is ready and willing to communicate, ``closed'' are present when there may be something standing in the way of honest, complete communication. These gestures can be observed in spouse relationships, parent–child relationships, supervisor–worker relationships, worker–client relationships, and any other time that two people are communicating. Maybe you will discover that your body language has been ``telling'' on you! ““OPEN”' AND “CLOSED'” GESTURESOPEN”' AND “CLOSED'” GESTURES
  • 20. A. Body communication Facial Eye Artifactual (clothes, shoes, hairstyle, makeup, perfumes, bags, jewellery) Tactile Paralanguage (rate, volume, quality, pitch, tone, pauses, hesitation) Territoriality Spatial FACTORS IN INTERPRETING BODYFACTORS IN INTERPRETING BODY LANGUAGELANGUAGE
  • 21. B. Functions of Non Verbal Communication Emphasize eg saying yes and nodding. Regulate and control through actions. Repeat. Substitute. CONT. . .CONT. . .
  • 22. C. Medium of Body language Facial expressions. Gestures. ( used to emphasize, clarify, amplify, regulate, control, display emotion) GESTURE CLUSTERS Body movements Posture Visual orientation – eye contact. Physical contact (hug, handshake, patting) Spatial behaviour (proximity, distance, position) Appearance Non verbal vocalizations. Vibes and moods Cultural variations Status and age Attire CONT. . .CONT. . .
  • 23. D. Interpretation of body language Context Congruency Inconsistency Faking Control Cautions. CONT. . .CONT. . .