D6: Cloud Directions ( Predix Transform 2016)
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http://Predixtransform.com This session will provide an in-depth look at Predix availability and reliability from a cloud infrastructure and support perspective. We will also discuss the Predix approach for managing industrial data at scale.
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D6: Cloud Directions ( Predix Transform 2016)
- 1. D6: Cloud Directions Steve D’Aurora, Disha Gosalia
- 2. 2PREDIX TRANSFORM Agenda Before we get started1 Availability and reliability Enterprise vs. Industrial Support Looking to the future 2 3 4 5
- 3. 3PREDIX TRANSFORM Before we get started • Who am I? • What we’re talking about
- 4. 4PREDIX TRANSFORM Before we get started • Who am I? • What we’re talking about
- 5. 5PREDIX TRANSFORM Before we get started • Who am I • What we’re talking about – Cloud Infrastructure – Where we’re going – Support – What we’re doing
- 6. 6PREDIX TRANSFORM Before we get started
- 7. 7PREDIX TRANSFORM Before we get started
- 8. 8PREDIX TRANSFORM IoT Availability and Reliability This is definitely not Consumer++ • Everybody is getting into IoT and there’s something for everyone – Hobbyist, Consumer, Pro-sumer – Adafruit, Amazon, Google, Microsoft • Shift to Industrial Cloud – Critical infrastructure – Naturally broadly distributed
- 9. 9PREDIX TRANSFORM IoT Availability and Reliability This is definitely not Consumer++ • Everybody is getting into IoT and there’s something for everyone – Hobbyist, Consumer, Pro-sumer – Amazon, Google, Microsoft, Adafruit • Availability and Reliability? ¯_(ツ)_/¯
- 10. 10PREDIX TRANSFORM Predix Cloud Availability and Reliability
- 11. 11PREDIX TRANSFORM This is not Enterprise++ • Large consumer group Internet Services • Predix @Scale vs. Exascale What’s different
- 12. 12PREDIX TRANSFORM This is not Enterprise++ • Large consumer group Internet Services – Combined iPhone and iPad sales ~1B – Maps ~5B requests per week – Siri processes ~2B requests per week – 10s of 1000s of nodes – Not critical infrastructure • Predix @Scale vs. Exascale What’s different
- 13. 13PREDIX TRANSFORM This is not Enterprise++ • Large consumer group Internet Services – iTunes EULA section 3 hints otherwise – Export controls – “You also agree that you will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture or production of nuclear, missiles, or chemical or biological weapons.” • Predix @Scale vs. Exascale What’s different
- 14. 14PREDIX TRANSFORM This is not Enterprise++ • Large consumer group Internet Services • Predix @Scale vs. Exascale What’s different
- 15. 15PREDIX TRANSFORM This is not Enterprise++ • Large consumer group Internet Services • Predix @Scale vs. Exascale – Probably no 1M sq ft data centers What’s different
- 16. 16PREDIX TRANSFORM This is not Enterprise++ • Large consumer group Internet Services • Predix @Scale vs. Exascale – Probably no 1M sq ft data centers – Naturally hyper-distributed – Machine, Edge, Cloud – Cloud, Analytics, Outcomes What’s different
- 17. 17PREDIX TRANSFORM This is not Enterprise++ • Large consumer group Internet Services • Predix @Scale vs. Exascale – Probably no 1M sq ft data centers – Naturally hyper-distributed – Critical Infrastructure What’s different
- 18. 18PREDIX TRANSFORM This is not Enterprise++ • Exascale done well will have real-time monitoring of production and the intelligence to gracefully handle unplanned events • Predix @Scale is much more challenging – Heterogeneous HW from embedded to beyond HPC – Connectivity from occasional to low latency, high-speed fabrics – Data governance, provenance, security, and isolation What’s different
- 19. 19PREDIX TRANSFORM So the underlying infrastructure must be: • Industrial Strength • Intelligent • Magical • Simple Predix Cloud Infrastructure
- 20. 20PREDIX TRANSFORM So the underlying infrastructure must be: • Industrial Strength – Support amazing software and services – Highly Available and Resilient • Intelligent • Magical • Simple Predix Cloud Infrastructure
- 21. 21PREDIX TRANSFORM So the underlying infrastructure must be: • Industrial Strength • Intelligent – Self-healing with clear failure domains – Leverage our own services for insight • Magical • Simple Predix Cloud Infrastructure
- 22. 22PREDIX TRANSFORM So the underlying infrastructure must be: • Industrial Strength • Intelligent – Self-healing with clear failure domains – Leverage our own services for insight – While not introducing circular dependencies (clean APIs) • Magical • Simple Predix Cloud Infrastructure
- 23. 23PREDIX TRANSFORM So the underlying infrastructure must be: • Industrial Strength • Intelligent • Magical – Provide security and isolation by default – Able to transparently pivot underlying technologies • Simple Predix Cloud Infrastructure Main Design Characteristics • Full ISO 27001/2 Certification • End-to-end Infrastructure Visibility • Extend Compliance for GE and Customers • Unified Monitoring Framework • Central Controls – Separate Monitors • ISMS (Information Security Mgmt System)
- 24. 24PREDIX TRANSFORM So the underlying infrastructure must be: • Industrial Strength • Intelligent • Magical – Provide security and isolation by default – Able to transparently pivot underlying technologies • Simple Predix Cloud Infrastructure One Framework – Multiple Certifications ISO 27001 HIPAA FIPS FDAFFIECFedRAMP AICPA SOC NERC PCI DSS
- 25. 25PREDIX TRANSFORM So the underlying infrastructure must be: • Industrial Strength • Intelligent • Magical – Provide security and isolation by default – Able to transparently pivot underlying technologies • Simple Predix Cloud Infrastructure
- 26. 26PREDIX TRANSFORM So the underlying infrastructure must be: • Industrial Strength • Intelligent • Magical • Simple – Infraservices easily adopted by higher order services via API – Open-inspire all things Predix Cloud Infrastructure
- 27. 27PREDIX TRANSFORM So the underlying infrastructure must be: • Industrial Strength • Intelligent • Magical • Simple – Infraservices easily adopted by higher order services via API – Open-inspired Compute, Network, etc. Predix Cloud Infrastructure
- 28. 28PREDIX TRANSFORM That’s great and all, but when do I get it • Predix Cloud continues to improve • Address reliability first • Then availability through iterations of HA • Eventually get to containerized services • Stateless and stateful services Reality
- 29. 29PREDIX TRANSFORM Some of the iterative process is a school of hard knocks • Predix cloud team will likely under report outages – Boolean up/down and true up • Predix customers will likely over report outages – Non-performant, doesn’t meet QPS or response times, sync up • Visibility of an “app” will be opaque at first – Composed of microservices – Each microservice will have it’s own thresholds – And those thresholds will be different for each customer In the meantime
- 30. 30PREDIX TRANSFORM In spite of the most reliable systems …
- 32. 32PREDIX TRANSFORM • Alerting System • Tools • Rescue Squads • Transparent Communication
- 35. 35PREDIX TRANSFORM RabbitM Q Service CRITICA L! Details of the alert Alerting System
- 36. 36PREDIX TRANSFORM Network drop at the same time shown in network availability graph Alerting System
- 37. 37PREDIX TRANSFORM Auto recovery shown once network recovers
- 38. 38PREDIX TRANSFORM • Alerting System • Tools • Rescue Squads • Transparent Communication
- 39. 39PREDIX TRANSFORM Operational Tools New Relic Vistara SLA Goals SLA => 99.9% - Accelerate Response Time - Decrease Triage Time - Intelligent Alerts Predix NOC SPOG Vistara ServiceNow PagerDuty Monitoring Alarms Escalate Track and Measure
- 40. 40PREDIX TRANSFORM • Alerting System • Tools • Rescue Squad • Transparent Communication
- 42. 42PREDIX TRANSFORM • Alerting System • Tools • Rescue Squad • Transparent Communication
- 45. 45PREDIX TRANSFORM Avoid Repetitive failures! Synthetic check scripts Incident response RecoveryRCA Automation and SOPs
- 46. 46PREDIX TRANSFORM Five Lessons to Take Away Predix Cloud is still in its infancy1 Industrial and simple Intelligent and adaptable Transparency through support Disciplined operations 2 3 4 5
- 47. General Electric reserves the right to make changes in specifications and features, or discontinue the product or service described at any time, without notice or obligation. These materials do not constitute a representation, warranty or documentation regarding the product or service featured. Illustrations are provided for informational purposes, and your configuration may differ. This information does not constitute legal, financial, coding, or regulatory advice in connection with your use of the product or service. Please consult your professional advisors for any such advice. GE, Predix and the GE Monogram are trademarks of General Electric Company. ©2016 General Electric Company – All rights reserved.