This presentation gives a detailed idea about various stressors in hotel industry and it affects the employees in both personal and professional level. Also, it details about how to cope up with these stressors like developing a healthy coping mechanisms, settings clear cut boundaries, seeking professional help or reaching out to human resource manager or supervisor or top level management if employee feels the situation is going out of their hands.

1. STRESS
MANAGEMENT
By Ms. Prakathi S

2. Outline of this
session
What is stress?
Understanding
the difference b/w
pressure &
stress
EFFECTS
:
On
personal
&
profession
al level
Stressors
at
workplace
2
Coping
mechanism

3. “Hotel employees feel stress
of 40-62% of work days”
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4. Identify when a pressure
becomes stress
Prolonged exposure
to pressure will leads
to stress especially
chronic stress.
Stress is like a
salt/sugar in food is
necessary in small
amounts but harmful
in larger quantities.
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5. Effects on Personal
Level
5
Skin conditions
Heart Attacks
Asthma
Stroke
High BP
Anxiety
Depression
Lack of Sleep
Irritation
Burnouts

6. Effects on Professional Level
× Drop in productivity
× Abusive or aggressive behaviour towards
colleagues
× Less friendly and hospitable to guests
× Drop in employee turnover
× Organisational behaviour
× Poor reviews in Trip advisor
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7. 7

8. Stressors in
Workplace
8
1 3 5
6
4
2
Low Salaries
Lack of social
support
Work pressure during
weekends, holiday and festival
season
Customer
related
stressors
Keeping
guests,
employees and
employers
happy
Job
insecurity

9. Harmful ways of dealing with
stress
× Eff
ect
Pro
fes
sio
nal
× Overeating
× Eating unhealthy
foods
× Smoking
× Consuming alcohol
9

10. MANAGING
STRESS
In a correct way
10

11. Develop
healthy
responses to
stress
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12. Like….
× Physical activities like exercise, yoga
× Games
× Watch a cricket with your closed circle
× Enjoy a music or a movie
× Minimize screen time
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13. Establish
the
boundaries
between
work, self
and family
13

14. TAKE TIME
TO
RECHARGE
14

15. TALK TO YOUR
SUPERVISOR
WHEN YOU FEEL
THINGS ARE
GOING OUT OF
YOUR HANDS

16. GET A PROFESSIOANL
HELP

17. Thanks!
Any questions?
You can find me at:
@prakathi_sivakumar
prakathiofficial@gmail.com
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