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Executive Summary

         Integrated Digital Marketing Solution from PSI.
     Acquire, retain, and engage patients (measurable ROI).


    PSI serves as a Digital AGENCY
    Website
    Communication & Marketing
    Patient Engagement
    Clinical Reactivation & Reputational
    Marketing

Our Approach:
PSI serves as the AGENCY to manage the entire effort (minimal involvement from the client).
Objective

      Improve search engine ranking, drive new patient calls
          (see table & note below), and improve patient
                          engagement.


               PSI Client                    Client #1                Client #2
               DATA!
                                         Total / New Patient      Total / New Patient

               1st month                        84/25                     45/4
               2nd month                        158/47                    68/17
               3rd month                        98/15                     54/13
               First 90 days                    340/87                   167/34
Note:   Above data (for two PSI clients) is also supported by a research study showing an average of 11
new patient calls per month.
Intelligent SEO, SEM, and SMM

Search Engine Optimization (SEO) and Marketing (SEM)
     The process of increasing the number of visitors to your Web site by
     ranking high in the search results of a search engine.



 •    Multiple Listing Results                    Vertical Dental Categories
                                                   TMJ
 •    Service Specific                             Dental Implants
                                                   Dentures

 •    Proprietary Methodologies                    Sedation Dentistry
                                                   Emergency Dentist

 •    Custom Video Distribution                    Pediatric Dentist
                                                   Dental Veneers
                                                   Night Guards
                                                   Invisalign / Braces
                                                   Periodontal Treatment
                                                   Oral Surgery - or - Wisdom Teeth
                                                   Smile Makeover
                                                   Sleep Apnea / Snoring
Supporting You by Crossing the Conversion          Teeth Whitening
                                                   Root Canal
Threshold of Your Vertical Dental Category
Integrated Technology
                                                                             Marketing Solution

                                                                        Intelligent
                                                                           SEO


Performance
 Reporting                                                                                   ia
                                                                                         Med ign
                                                                                            pa
                                                                                        Cam king
                                                                                           Media
                                                                                         Trac
                                                                                         Campaign
                                                                                          Tracking




                                                          L
               January 15, 2009 7:30 PM

                                                                                                               SMART




                                                           P
                Dr. James Johnson




                                                          Performance                                          Landing
             Dr .Johnson,
             Congratulations, today you have gained:




  SMS
               2 new Dental Veneer appointments,
               1 new Dental Implant appointment, and
               2 new Invisalign appointments from Local




                                                                                                                Pages
             Patient Lead Management Systems.




 Dentist                                                   Reporting
                                                           website
  Direct




           Lead                                                                                      Marketing
           Assist                                                                                    Call Center
                                                                                                      Actions




                                                                             Lead
                                                                           Generation
Proposal Budget
Roadmap

              Leverage technology to reach new heights

         PHASE I                          PHASE II                              PHASE III
Acquire, Retain, & Engage           Automate & “Go-Digital”                 Tablet as a “Digital
                                                                                Assistant”

Website & online AND social media    New Patient Questionnaire &       Start: log-in to begin the treatment
            presence                      Consent Forms                      visit, knows the patient

  Communications (SEO, SEM,          Electronic Eligibility & Claims   During: personal media player &
   SMM, and best practices)         Submission (HIPPA compliance)         patient education system

  Patient Engagement (sesame,           Automate Patient Billing         End: checkout, treatment plans
      televox, demandforce,                  Statements                recommended, feedback & log-out
          smilereminder)

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Integrated Digital Marketing Solution for Dental Practices

  • 1. Executive Summary Integrated Digital Marketing Solution from PSI. Acquire, retain, and engage patients (measurable ROI). PSI serves as a Digital AGENCY Website Communication & Marketing Patient Engagement Clinical Reactivation & Reputational Marketing Our Approach: PSI serves as the AGENCY to manage the entire effort (minimal involvement from the client).
  • 2. Objective Improve search engine ranking, drive new patient calls (see table & note below), and improve patient engagement. PSI Client Client #1 Client #2 DATA! Total / New Patient Total / New Patient 1st month 84/25 45/4 2nd month 158/47 68/17 3rd month 98/15 54/13 First 90 days 340/87 167/34 Note: Above data (for two PSI clients) is also supported by a research study showing an average of 11 new patient calls per month.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. Intelligent SEO, SEM, and SMM Search Engine Optimization (SEO) and Marketing (SEM) The process of increasing the number of visitors to your Web site by ranking high in the search results of a search engine. • Multiple Listing Results Vertical Dental Categories TMJ • Service Specific Dental Implants Dentures • Proprietary Methodologies Sedation Dentistry Emergency Dentist • Custom Video Distribution Pediatric Dentist Dental Veneers Night Guards Invisalign / Braces Periodontal Treatment Oral Surgery - or - Wisdom Teeth Smile Makeover Sleep Apnea / Snoring Supporting You by Crossing the Conversion Teeth Whitening Root Canal Threshold of Your Vertical Dental Category
  • 9. Integrated Technology Marketing Solution Intelligent SEO Performance Reporting ia Med ign pa Cam king Media Trac Campaign Tracking L January 15, 2009 7:30 PM SMART P Dr. James Johnson Performance Landing Dr .Johnson, Congratulations, today you have gained: SMS 2 new Dental Veneer appointments, 1 new Dental Implant appointment, and 2 new Invisalign appointments from Local Pages Patient Lead Management Systems. Dentist Reporting website Direct Lead Marketing Assist Call Center Actions Lead Generation
  • 11. Roadmap Leverage technology to reach new heights PHASE I PHASE II PHASE III Acquire, Retain, & Engage Automate & “Go-Digital” Tablet as a “Digital Assistant” Website & online AND social media New Patient Questionnaire & Start: log-in to begin the treatment presence Consent Forms visit, knows the patient Communications (SEO, SEM, Electronic Eligibility & Claims During: personal media player & SMM, and best practices) Submission (HIPPA compliance) patient education system Patient Engagement (sesame, Automate Patient Billing End: checkout, treatment plans televox, demandforce, Statements recommended, feedback & log-out smilereminder)