1. MOBISERV - An Integrated Intelligent Home
Environment for the Provision of Health, Nutrition
and Mobility Services for Older Adults
Bristol Robotics Laboratory
Sanja Dogramadzi,
Praminda Caleb-Solly,
Christine Fear
2. Project Partners
• Smart Homes - The Netherlands, Coordinator;
• Bristol Robotics Laboratory, University of the
West of England - United Kingdom;
• Robosoft – France;
• Aristotle University of Thessaloniki – Greece;
• Centre Suisse d’Electronique – Switzerland;
• Lappeenranta University of Technology –
Finland;
• Smartex s.r.l. – Italy;
• Stichting ST ANNA Zorggroep - The Netherlands
3. 3
The MOBISERV System
Robot
Smart Home Automation
and Communication Unit
Carer, Medical
Expert
Internet
Smart Garment for
monitoring heart
rate, breathing,
balance and
temperature
Optical Recognition
Unit
The main objective:
increase elderly
people’s independence
and well-being.
4. Methods
• Integration of physiological and monitoring
sensors with a smart environment and a
mobile robot unit
• Extensive user needs elicitation and
evaluations
5. Mechanisms used for translating user
needs into system requirements
Qualitative &
Quantitative
Data Analysis
Key Themes
Scenarios &
Use Cases
Personas
End User
Characteristics
Functional and
Non-functional
Requirements
MOBISERV
functions
Observations, Interviews,
Questionnaires, Cultural
Probes, Focus Groups
Committee of
Independent Living
and Ageing Experts
Review
6. MOBISERV services
• nutrition assistance and dehydration prevention by
eating and drinking reminders and suggestions;
• encouraging physical activity and specific exercises
through monitoring vital signs;
• fall detection with direct communication to a care
centre;
• remote control for the home environment, including
warnings about unwanted situations;
• video communication to friends, family, and health
professionals, and
• games for entertainment and cognitive stimulation
7. Testing
The final MOBISERV system prototype and its
components have been tested in a large range of
studies with:
• primary users
• secondary users (partners, formal and informal
carers)
• tertiary users (care managers and policy makers)
in various settings such as labs, people’s own
homes, and care homes.
8. Results of our studies
Positive aspects
• Good integration and functionality of the system
• Good acceptance of companion robots and
accompanying technologies
Negative aspects
• Frequent issues with voice recognition
• Interpretation and conflict resolution of complex
situations
• Safety issues not fully resolved
9. Open questions
• Abundance of data generated by the system
• How to perform long term trials?
• Personalisation and modularity
10. Opportunities
• Modular, personalised hardware and services
rather than one complex system
• Focus on most common and simpler problems
at the start
• Work closely with the users
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